Starks Ford of Queens - Jamaica
Jamaica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Great service. All work done on time as promised. Highly recommend for all your service needs All work done on time as promised. Highly recommend for all your service needs More
Great service, friendly staff, fast communication, and very professional experience. Thank you for your help. very professional experience. Thank you for your help. More
Brought my 2021 Lincoln navigator L black label there for 3 electronic component related issues that were all clearly covered under my "premium" care extended warranty. 7 days later I was told that 2 of the 3 electronic component related issues that were all clearly covered under my "premium" care extended warranty. 7 days later I was told that 2 of the far more expensive issues were not covered, so I now have the car with the same non working rear window defroster and a non working pre collision system and a $435 bill (for nothing basically). Having a premium care extended warranty literally screwed me and coated me more money in the end than had I not had it . As I was picking up the car the service manager told me that they may have put in the warranty request for the rear glass the wrong way and they'll try it again now,, yeah too little too late.. When I buy a new suv this summer/fall it's Cadillac all the way. Not to mention when I picked up the car it was filthy and there was Grease all over the side of my rug, and i waited close to 2 hours to initially drop off the vehicle and leave with the loaner vehicle.. More
They take care of you. They go over your best options for repairs. They pick up and deliver your vehicle with a clean wash. They go over your best options for repairs. They pick up and deliver your vehicle with a clean wash. More
Very friendly, informative, ensure that all needs were met Very friendly, informative, and provided exceptional interaction, and ensure that all needs were met met Very friendly, informative, and provided exceptional interaction, and ensure that all needs were met More
I first had Anthony then Chris Urena. These gentlemen could not have been better. My truck had more then one issue and when the first one was repaired the technician Dio went for a road t These gentlemen could not have been better. My truck had more then one issue and when the first one was repaired the technician Dio went for a road test with me and was superb. I cant thank Dio enough. He brought the truck back in and repaired the second issue in no time. My truck is like new again! These guys are phenomenal! I am so happy I would give 10 stars if I could. I have been to other dealership service centers, I found the one I will be using from now on. More




