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Starks Ford of Queens - Jamaica

Jamaica, NY

4.3
173 Reviews
Call Service Center (718) 682-7585

173 Reviews of Starks Ford of Queens - Jamaica

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July 27, 2025

Extremely excellent customer from Debbie Dwyer J Daw, Yvonne, Raheem the mechanic and the driver Walter. More

by MILLIGRAM1779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raheem, Walter.
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Jul 28, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

July 21, 2025

Not happy with the service I was call that my car was finish when I got there I had to wait for over 30 minutes More

by System7190
Recommend Dealer
No
Employees Worked With
Juan T
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Jul 22, 2025 -

Starks Ford of Queens - Jamaica responded

We understand how frustrating long repair times can be and appreciate your patience. We’re always working to improve turnaround time and hope to serve you more efficiently in the future. If you have any additional questions or concerns, please do not hesitate to contact me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 21, 2025

Double lane for Entering and Exiting the Service Center is now a single lane because there are cars parked along the gate and the other side Cars are sticking out of the space making it subject to accident More

by PARKST9037
Recommend Dealer
No
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Jul 22, 2025 -

Starks Ford of Queens - Jamaica responded

We're sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns like yours seriously and would like the chance to speak with you directly to better understand what happened. If you have any additional questions or concerns, please do not hesitate to contact me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 19, 2025

Courteous, professionalism at customer service and service department levels. A complete joy to partner with. More

by Craig Southerland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selwyn E. Semple, Julio (cannot recall last name)
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Jul 21, 2025 -

Starks Ford of Queens - Jamaica responded

Craig, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

July 18, 2025

Carl and Yvonne are very helpful and courteous. Not able to repair what is necessary for my car due to very costly!!! Other than that I definitely appreciated their help. More

by gladyr37
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
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Jul 21, 2025 -

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

July 16, 2025

Great work but it takes too long. Car keeps more than a week for repairs. Could have taken it elsewhere More

by ROBE317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the kind words about our work. We understand how frustrating long repair times can be and appreciate your patience. We’re always working to improve turnaround time and hope to serve you more efficiently in the future. If you have any additional questions or concerns, please do not hesitate to contact me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 14, 2025

The pre-pick up forms were east and the pick up and delivery were great The service on the car was very well done More

by HUBARMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

July 13, 2025

Always a busy service center. You have plenty of space from other customers to rest or work on personal business. More

by JMRLC92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

July 07, 2025

I was there for yearly inspection of Lincoln MKZ. It was done in timely fashion. More

by arvinder72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

July 07, 2025

Good and fast service good reception knowledgeable staff good advice on the product that you are buying More

by Michael Choonoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Starks Ford of Queens - Jamaica responded

Michael, we love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

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