Starks Ford of Queens - Jamaica

Yvonne is stellar! She always remembers who I am, helps me make good decisions (oil change & 8k mi or later @ 10k), and is clear about next steps including when I’ll ge She always remembers who I am, helps me make good decisions (oil change & 8k mi or later @ 10k), and is clear about next steps including when I’ll get my car back! She makes getting my car in order a stress free experience! More

Juan toro excelente service no problem he was nice and kind ! Bud en general Ford company very disappointed Terribe here at NY and also at Ohio dealer ! Never again kind ! Bud en general Ford company very disappointed Terribe here at NY and also at Ohio dealer ! Never again More

Sales good the service center I rate very poor and left disatisfied with ford totally disatisfied with ford totally More

Quick, friendly service. First time there, I didn’t know what to expect, and was pleasantly surprised. First time there, I didn’t know what to expect, and was pleasantly surprised. More

Quick appointments and very accommodating. Issue is resolved every time. Easy to get a loaner Issue is resolved every time. Easy to get a loaner More

The work is exceptional. Staff is friendly and attentive and the coffee is good. Thanks Staff is friendly and attentive and the coffee is good. Thanks More

I can always expect honest transactions here. My car is in good hands with the staff here. My car is in good hands with the staff here. More

Courteous and respectful staffers. Promptly notified of vehicle status. Appreciated delivery of vehicle to customer, in a timely manner Promptly notified of vehicle status. Appreciated delivery of vehicle to customer, in a timely manner More

Amazing customer service! Cat was responsive and stayed on top of everything until the Recall issue was fixed. The mobile technician was cordial and professional. Pretty mu Cat was responsive and stayed on top of everything until the Recall issue was fixed. The mobile technician was cordial and professional. Pretty much an amazing customer service experience!! More

Unclear charges Charges NOT explained upfront Customer is supposed to assume billing practices. Was never asked if I understood what was going to be billed is supposed to assume billing practices. Was never asked if I understood what was going to be billed More