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Starling Chevrolet GMC
St Cloud, FL
641 Reviews
The Starling family has proudly served Central Florida’s automotive needs since 1948. Before becoming the Chevrolet dealer in Kissimmee, Carroll Starling worked with Commercial Credit in Orlando, helping local dealers and retail customers secure vehicle financing. In addition to leading the Chevrolet dealership, Carroll served over 12 years as a Kissimmee City Commissioner and played a role in the early development of Walt Disney World, helping to shape the transformation of Central Florida.
His son, Alan Starling, took over in 1975 at just 26 years old after returning from military service. As Central Florida's population rapidly grew through the 70s and 80s, so did the Starling automotive business. Alan followed in his father’s footsteps with deep community involvement—serving on the Greater Orlando Aviation Authority (twice appointed by the Governor) and leading the Economic Development Council. His leadership extended nationally when he was elected Chairman of the National Automobile Dealers Association (NADA) in 2003.
Today, the third generation of the Starling family—Jack, Walker, and Andrew—continue the legacy across Central Florida. They each operate and lead Starling Chevrolet Cadillac in DeLand, Starling Chevrolet in Orlando, and Starling Chevrolet GMC in St. Cloud, ensuring the family tradition of excellence continues for generations to come.
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Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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May 10, 2011
I took my 2006 Pontiac to replace a water pump. The service advisors name is David Hernandez. David quoted me $490.00 for the repair and 4 hours to complete. I also ask him to replace the widow tint on service advisors name is David Hernandez. David quoted me $490.00 for the repair and 4 hours to complete. I also ask him to replace the widow tint on the Passenger side glass. David quoted me $55.00. The service technician took my car in for repairs on Saturday April 30th 2011 at 1 pm and started the work they closed at 4 pm and would not be able to complete it until Monday May 2nd 2011. David told me that I would be able to pick up the car around 12 noon. I called him on Monday and was told that they were waiting on parts and that they were not aware that they could not reuse the seals and gaskets and had to order them. David told me that it was going to cost more that the quote due to it took more time than he thought and for the extra parts $790.00. David said that I could pick up the car on Tuesday. I have an extended warranty and they said that due to I have just purchased the car that the Dealer Hills Nissan would have to pay, they agreed to pay and would pay the Chevy dealer. In short the warranty company ended up paying for the repairs and Hills would pay my deductible for me to the Chevy dealer $100.00. David would not release my car until they received the check or I would have to pay and then Hills would pay me. I can’t believe that my tax dollars bailed them out and that when another dealership tells them they will pay they will not believe them. I guess that $100.00 will put them out of business. I then was told that the window tint was going to be $199.00 for both windows because they could not match it. Wait 55 plus 55 is $110.00 not $199.00. Now is was pissed and did swear at him because he is incompetent. The service manager watched the confrontation from the safety of his office and would not come out to address the issue. He was to busy shooting the bull with a buddy from the sales floor. I recommend that you avoid this dealership at all cost. Crooks and thieves jacking up the price. One last thing watch your bill they tried to tax me on my deductible. I all so received and e-mail survey about my visit and asked that the contact me for additional information that was almost a week ago and no call. Guess they don’t care. More
by Donald Marshall
Employees Worked With
David Hernandez
