Starling Ford - Service Center

Service experience was not as good as usual: - oil was not wiped off the wind deflector/cover under the engine after oil and filter change. - Sealant not wiped off 2 new tires and rims. This is very dis not wiped off the wind deflector/cover under the engine after oil and filter change. - Sealant not wiped off 2 new tires and rims. This is very disappointing after all the vehicles I have purchased and had serviced here for many years. More

Dominic and Victor went above and beyond and finally fixed a problem we had from purchase of our Explorer. Excellent customer care. They really care about people and it shows. fixed a problem we had from purchase of our Explorer. Excellent customer care. They really care about people and it shows. More

No complaints at all. Good service. Good attitude toward customers. Would recommend to my friends. Good service. Good attitude toward customers. Would recommend to my friends. More

Actual service is great, but communication is terrible. Trying to contact the service department will mean countless voice messages unanswered. However, the work has always been satisfactory, so it all dep Trying to contact the service department will mean countless voice messages unanswered. However, the work has always been satisfactory, so it all depends on whether the good work outweighs the frustrating lack of communication. More

Service clerks are very good with explaining things and also with communication about my vehicle. also with communication about my vehicle. More

Mike Young and his partners Michael and Glenn are always a pleasure to work with. They explain in laymen’s language the problem and the recommended fix. They represent Starling Ford with a customer oriented a pleasure to work with. They explain in laymen’s language the problem and the recommended fix. They represent Starling Ford with a customer oriented attitude which ensures that I return for my automotive needs. They have never tried to “upsell me” but give me an honest analysis of my repair needs. I have always said your salesmen sell me the first vehicle but your service department is responsible for my future purchases. Never have had any questions with your service techs nor repairs done by your shop mechanics. Keep up the outstanding service. More

Rusty was great! Good service and on time...Love it. The work was done in a short time and I'm happy with the result Good service and on time...Love it. The work was done in a short time and I'm happy with the result More

Rusty was professional and knowledgeable and did a fantastic job on my truck. Glenn in service was professional and courteous and pleasant to deal with closing out my service. fantastic job on my truck. Glenn in service was professional and courteous and pleasant to deal with closing out my service. More

Michael and Mike are always great at getting me in and outing a timely fashion. outing a timely fashion. More

All was done as promised. Blah blah blah. That was to get you required 15 words. Blah blah blah. That was to get you required 15 words. More