192 Reviews of Starling Ford - Service Center
Do not buy any dealership warranty’s ! !!!! The service department lies about parts to upcharge. So sad they do this to Ford enthusiasts and had a plan to buy more vehicles. Save the stress !!!! The service department lies about parts to upcharge. So sad they do this to Ford enthusiasts and had a plan to buy more vehicles. Save the stress of dealing with these sleazy people. For to Cocoa Ford or Kelly Ford in Melbourne. Worth the drive for great service. More
Always fantastic to me he figures out of points And this time they transported me back-and-forth time they transported me back-and-forth More
Good quality service. Mike is always kind and knowledgeable. He explains all that is needed. Mike is always kind and knowledgeable. He explains all that is needed. More
Mike makes it very is to deal with issues . I always just call and he gets me in as soon as possible . Very professional and keep me informed on the status of my repair. I always just call and he gets me in as soon as possible . Very professional and keep me informed on the status of my repair. More
Mike Hakenan is great to deal with at Starling. Gets me in on time and keeps me posted on the cars progress Gets me in on time and keeps me posted on the cars progress More
Very disappointed with my last service. I brought my van in 1/6/25 and today is the 28th, still no return call on the warranty part for my visor. Service doesn't pick up the phone or retu I brought my van in 1/6/25 and today is the 28th, still no return call on the warranty part for my visor. Service doesn't pick up the phone or return calls. I have been using Ron Norris / Starling for many years with great service. When I called the Sales number and spoke with them, they said Service is "very busy". Not sure if that means they don't have to give good service? Also vehicle was supposed to be ready by 2-3pm. It wasn't ready until they closed. They put the key and left, so I had no opportunity to go in and ask questions or ensure they had ordered the part. I understand about being busy and I didn't have a problem until they didn't pick up the phone or return calls. More
Great, quick service on my Ford Transit cutaway (Leisure Travel Van RV). Ford service and reliability are the reasons I purchased the Ford version of my RV. Travel Van RV). Ford service and reliability are the reasons I purchased the Ford version of my RV. More
Called for 4 days and no one answered the phone. Not everything fixed and don't know when it will be. On repair already done but didn't work. Not everything fixed and don't know when it will be. On repair already done but didn't work. More
Unprofessional waited 3 hours no one told me a price until I asked. Will not go back until I asked. Will not go back More
Convenient. Efficient and great customer service . I work from home and appreciate this service and the great thing about it that it doesn’t cost anything extra. Efficient and great customer service . I work from home and appreciate this service and the great thing about it that it doesn’t cost anything extra. More