Starling GMC

Hour and half seems long for oil change and tire rotation. Quite expensive for the service and credit card payment was messed up. Two calls from service department to get straightened out. rotation. Quite expensive for the service and credit card payment was messed up. Two calls from service department to get straightened out. More

Hard to contact via phone, The texting initiative has no accountability when no one responds or follows up. When you walk into the service dept. everyone appears to be doing busy work and appears eager yo i accountability when no one responds or follows up. When you walk into the service dept. everyone appears to be doing busy work and appears eager yo ignore you when you walk in. Perhaps you could pick a number snd be called upon like the DMV of a deli? It took over a month for a part to arrive for my vehicle .When it arrived, no one contacted me. I tried calling and texting but no one follow up. I had to show up in person to ask about the delay. It appeared I was being ignored and had to ask to be served! Really? No one likes to do that. Emily made an appointment for me for Next Wednesday. I asked her if I hadn’t showed up in person, I would still be waiting? She responded, yes. Stuff happens but this is what I except from Starling and what I experienced from Ron Norris when my fuel pump went out last Christmas and I decided to go to Tasca GMC in Melbourne. A difference of day snd night. More

I thought I had an issue with the power steering of my truck but after they tested and investigated, turns out there was no issues truck but after they tested and investigated, turns out there was no issues More

Everyone is great and we enjoyed the experience. They were concerned that we understand what is going on. They were concerned that we understand what is going on. More

Dropped off vehicle with no appointment and Eric managed to get it back to my business within 3 days. There was water in gas tank. to get it back to my business within 3 days. There was water in gas tank. More

Very nice people. They did a good job with my car. Will definitely recommend to friends and family. They did a good job with my car. Will definitely recommend to friends and family. More

The mechanic team is great. Getting hold of a service person to.make an apt or ask a mechanical question is impossible. No one answers and I have to leave a message then they d Getting hold of a service person to.make an apt or ask a mechanical question is impossible. No one answers and I have to leave a message then they do not call you back. Not a great impression. Because the mechanic team is good, I endure this horrible non-responsive team. Believe me, I would go elsewhere. More

Always had a good experience here and have seen improvements since new management came in. Jason has always been great before and after Starling came in. improvements since new management came in. Jason has always been great before and after Starling came in. More

Eric was very knowledgeable and helpful in the service department. Had my vehicle in and out within an hour. He was very professional and kind. department. Had my vehicle in and out within an hour. He was very professional and kind. More

Great fast service Nice waiting area and had refreshments for people to try while waiting for people to try while waiting More