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Starr Motors, Inc.

Suffolk, VA

5.0
62 Reviews
For over 60 years, Starr Motors has been more than just a dealership; we’ve been a cornerstone of the Suffolk, Norfolk, and greater Hampton Roads communities. As a proud family-owned business with over 85 dedicated team members, we don’t just sell cars—we actively engage with local organizations like ForKids Inc, the Suffolk Humane Society, and more. Our involvement in festivals and parades reflects our commitment to making a positive impact, not only through the vehicles we provide but also through our unwavering support for the community we cherish.
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2584 Pruden Blvd.

Suffolk, VA

23434

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Showing 62 reviews

January 14, 2021

Danine is an absolutely awsome sales representative. She was ready with a number of jeeps, based on my stated criteria previously provided to you. What I REALLY liked was that she didn't try to "sell" me, More

by Chuck D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danine Hopkins
Jan 14, 2021 -

Starr Motors, Inc. responded

Hi Chuck, we appreciate your exceptional feedback with Danine! Thank you for choosing us in helping you with your vehicle needs! Come and see us in the future.

January 14, 2021

Danine was great to work with, she was attentive and friendly. She did well staying in contact and helping with anything that came up. She checked on me throughout the process of installation of the li More

by Dgurkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danine Hopkins
Jan 15, 2021 -

Starr Motors, Inc. responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Danine. We are always here to help at Starr Motors!

January 14, 2021

I have been nothing but pleased with my purchases at Starr Motors. My sales rep Danine Hopkins is awesome and she helped me into a used truck a few years ago. When I needed to upgrade there was no doubt More

by dixoneric420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danine Hopkins
Jan 14, 2021 -

Starr Motors, Inc. responded

Hello, thanks for the excellent review! We'll be sure to share your compliments with Danine and our team. Congratulations on your new truck! Have a great day.

January 14, 2021

Danine helped us into a new Pacifica when no other dealer could. We came in thinking we could barely afford a used van, but she was able to work with us and get us a lower payment than we had expected on a More

by CEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danine Hopkins
Jan 14, 2021 -

Starr Motors, Inc. responded

Hi there, thank you so much for the kind words with Danine and our team! Congratulations on your new 2020 Pacifica! We truly appreciate your business and are here anytime you need help.

January 14, 2021

Just purchased my third Jeep from Starr Motors. Love it! Like always, everyone is always super helpful. You really feel like you are family there! More

by jbmckenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Starr Motors, Inc. responded

Hi there, congratulations on your third Jeep! It was great working with you. Let us know if there is anything else we can do for you.

January 14, 2021

My family has been a customer of Starr Motors for a very long time. We have always been treated very well no matter which department we needed. The customer service is unbelievable throughout the dealership More

by jcmcintosh091983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Starr Motors, Inc. responded

Hello, thank you for taking the time to share your feedback with us! We're thrilled to hear your experience with our team was positive. We hope you consider us again.

November 26, 2019

The repair department is the worst use of money and time I have ever spent in my life. Do not go here at all please. I took my car to be repaired, because my “check engine light” came on and it shook. I tho More

by verette55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley ( courteous but not truthful)
Dec 18, 2019 -

Starr Motors, Inc. responded

Hello, We appreciate your feedback. We want to make sure that our customers are always completely satisfied with our service department. We would like to discuss this with you further so we can work on fixing anything that went wrong. Please contact me at your convenience. Best, Mike Labudovich Service Manager mikel@starrmotors.com

November 20, 2018

My experience I highly recommend Starr Motors to anyone. I have purchased many Dodge vehicles (some at other dealers) and I always bring them here. The sales depart More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Stephanie
October 31, 2018

Danny's a great salesman helped us out tremendously It's like you're dealing with friends not salesman you get the feeling that they're really looking out for you. This is the second vehicle I bought fr More

by Badram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Heinrich
October 13, 2018

Great place to buy a vehicle. This was a easy and painless experience. The trip of 1 hour+ was well worth it. Very nice people who took the time to make me comfortable. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesman, Danny, has the best smile. You can’t help but to be happy you’re there.
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