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Starr Motors, Inc.
Suffolk, VA
83 Reviews
For over 60 years, Starr Motors has been more than just a dealership; we’ve been a cornerstone of the Suffolk, Norfolk, and greater Hampton Roads communities. As a proud family-owned business with over 85 dedicated team members, we don’t just sell cars—we actively engage with local organizations like ForKids Inc, the Suffolk Humane Society, and more. Our involvement in festivals and parades reflects our commitment to making a positive impact, not only through the vehicles we provide but also through our unwavering support for the community we cherish.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 83 reviews
November 30, 2017
Always pleasant and professional Service staff is always pleasant and helpful! Greets me by name, which is a great personal touch. Always listens to me and knows my vehicle. Service staff is always pleasant and helpful! Greets me by name, which is a great personal touch. Always listens to me and knows my vehicle. More
by KennyG
Employees Worked With
Brooke Abrams
November 16, 2017
Great truck inventory. Great guys working there and prices good. Praying I made the right choice...nervous mellow here. Love the ram 2500. Pray it hauls my truck inventory. Great guys working there and prices good. Praying I made the right choice...nervous mellow here. Love the ram 2500. Pray it hauls my horse trailer as expected, More
by Horse lady
Employees Worked With
Kendall
November 01, 2017
Best vehicle shopping experience ever. Most professional te Most professional team I have expierenced involving a car purchase. Friendly, honest real pros. I wish Starr Motors was closer to my home. Great folks Most professional team I have expierenced involving a car purchase. Friendly, honest real pros. I wish Starr Motors was closer to my home. Great folks. More
by Grnjeans
Employees Worked With
Jim, Danny and Brad
October 28, 2017
An Exceptional Dealer Friendly staff whom are extremely informative. I’m a customer whom travels from Norfolk to Suffolk because of the service and my purchase experience. Friendly staff whom are extremely informative. I’m a customer whom travels from Norfolk to Suffolk because of the service and my purchase experience. Thank you Starr Motors! More
by Blount09charger
Employees Worked With
Everyone
October 18, 2017
Great! This is my first time buying from Starr Motors in Suffolk. Kendall Griffin, my salesman, made the car-buying experience enjoyable. I give the STARR MO This is my first time buying from Starr Motors in Suffolk. Kendall Griffin, my salesman, made the car-buying experience enjoyable. I give the STARR MOTORS dealership ?????!!! More
by Kathy Worrell
Employees Worked With
Kendall Griffin
October 14, 2017
Starr Motors Service is 1st Class Joe Bonney and his team at Starr Motors always put the customer first. I have used the service department on many occasions and he and his team are al Joe Bonney and his team at Starr Motors always put the customer first. I have used the service department on many occasions and he and his team are always first class. More
by Bashley1972
Employees Worked With
Tina
October 09, 2017
This is a very friendly environment. I was in and out in less then 30min getting a oil change. The workers are very helpful. Next time I will be bringing my husband car to get repairs. I was in and out in less then 30min getting a oil change. The workers are very helpful. Next time I will be bringing my husband car to get repairs. More
by ShaPeele2
Employees Worked With
Don't remember
September 30, 2017
Great service Prompt, courteous, efficient service. Excellent workmanship. Very pleased with the job they did. Great service would use this service center again an Prompt, courteous, efficient service. Excellent workmanship. Very pleased with the job they did. Great service would use this service center again and will recommend to anyone. More
by Vas757
Employees Worked With
John
September 21, 2017
Kendall was very nice & knowable My husband and I have purchased most all our vehicles at Starr Motors. We have had great experiences with them. Trying to purchase another new vehicle My husband and I have purchased most all our vehicles at Starr Motors. We have had great experiences with them. Trying to purchase another new vehicle now, we will wait and see if we do. More
by Newsome82777
Employees Worked With
Kendall Griffin
June 29, 2017
These guys are Great! What a breath of fresh air, I felt like these guys really cared about me, no pressure to buy. Its the only time I recall buying a truck and walking a What a breath of fresh air, I felt like these guys really cared about me, no pressure to buy. Its the only time I recall buying a truck and walking away and not worrying about some little thing or another, awesome sales staff! More
by Jeepin757
Employees Worked With
Jim Jackson
