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Starr Motors, Inc.

Suffolk, VA

4.8
96 Reviews
Call Dealership (757) 514-8375

2584 Pruden Blvd.

Suffolk, VA

23434

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96 Reviews of Starr Motors, Inc.

February 20, 2026

Very nice people to work with was on time and very accurate with the work that they did and was very helpful More

by stevenpatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Edwards, Cora Mae Madron, Lisa Drake
Report | Print
Feb 20, 2026 -

Starr Motors, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Starr Motors, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else. Service: Ray Smith Service Manager

February 18, 2026

Brad Anderson and Danny Hedrick were both highly attentive to me during the car buying process. They made the transaction easy and an enjoyable experience from start to finish. It is clear you are d More

by BEN.R.ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Anderson, Danny Hedrick
Report | Print
Feb 18, 2026 -

Starr Motors, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service: Ray Smith Service Manager

February 18, 2026

They did their usual competent job. I have always been pleased with their service advisors and the mechanics work. More

by mfbutler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Edwards, Cora Mae Madron, Lisa Drake
Report | Print
Feb 18, 2026 -

Starr Motors, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Starr Motors, Inc.. We look forward to having you as one of our valued customers for many more years to come! Service: Ray Smith Service Manager

February 16, 2026

They are always friendly and helpful and able to complete services in a timely manner More

by sallkr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Drake
Report | Print
Feb 16, 2026 -

Starr Motors, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Starr Motors, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else. Service: Ray Smith Service Manager

February 16, 2026

Great service. Work was completed within hours. Paul Jodan was amazing and did the work very fast More

by DANNYCHEDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Jodan, Cora Mae Madron
Report | Print
Feb 16, 2026 -

Starr Motors, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Starr Motors, Inc.. Service: Ray Smith Service Manager

February 13, 2026

Happy with installation of part. . not happy with finally pricing for installation … in comparison to other shops Starr was twice as much for installation… More

by marvinlee22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cora Mae Madron
Report | Print
Feb 18, 2026 -

Starr Motors, Inc. responded

Marvin, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ray Smith: Ray@StarrMotors.com

February 13, 2026

Starr motors has treated me with respect and professionalism in every instance. I bought my Pacifica new and not only did I get a very fair trade in on my old van but a very good price for my 20 More

by gunermate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Abrams, Taylor Edwards, Lisa Drake
Report | Print
Feb 13, 2026 -

Starr Motors, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Reviews Contact info: Ed White: Ed@starrmotors.com

February 10, 2026

Timely service. Friendly and Knowledgeable staff. Willing to listen and address my concerns. Convenient weekend hours. More

by feetnbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Edwards, Cora Mae Madron, Lisa Drake
Report | Print
Feb 10, 2026 -

Starr Motors, Inc. responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Starr Motors, Inc.. Service: Ray Smith Service Manager

February 09, 2026

The service team did a great job through the whole process. This is the only place i take my vehicles to. More

by wv4x4wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Edwards, Cora Mae Madron, Lisa Drake
Report | Print
Feb 09, 2026 -

Starr Motors, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service: Ray Smith Service Manager

February 08, 2026

dealing with Charlie then Clay were great, but I feel they are slipping a little now. More

by eecarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Edwards, Cora Mae Madron, Lisa Drake
Report | Print
Feb 09, 2026 -

Starr Motors, Inc. responded

It's great to hear that Charlie and Clay were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Starr Motors, Inc.! Service: Ray Smith, Service Manager

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