Steele Hyundai of New Braunfels

Purchase of 2018 Sonata The experience I received from the dealership and especially due to Ricky's personal service left me very satisfied.. Only issue was the pricing of c The experience I received from the dealership and especially due to Ricky's personal service left me very satisfied.. Only issue was the pricing of course could have been better but not at all disappointed More

Unethical Business Practices - Bait and Switch I completed a motor vehicle buyer's order to purchase a 2016 Hyundai and provided the dealership with the information necessary to process my purchase I completed a motor vehicle buyer's order to purchase a 2016 Hyundai and provided the dealership with the information necessary to process my purchase and complete the financing. Since the sale occurred on a Saturday, they did not submit the purchase order to my credit union until Monday. Just as I finalized the loan documents on Monday, the salesperson called to say they decided to sell the car to someone else. This type of business practice is highly unethical and was likely a breach of contract. The dealership itself was unapologetic. The salesperson was apologetic and tried to direct me to a different vehicle, but the price was not nearly as competitive as the original vehicle. It felt a lot like a bait and switch situation. More

Great Experience I knew what I wanted to go in and look at. They gave me the option to look at other vehicles, but didn't push me one way or the other. I was able to t I knew what I wanted to go in and look at. They gave me the option to look at other vehicles, but didn't push me one way or the other. I was able to test drive on the highway and through town. Everything was explained in detail and if the sales rep did not know the answer she found someone who did. More

love my new car Most everything as done before I got to the dealership. I basically had to sign the papers and drive away. Gary explain everything on the new car in d Most everything as done before I got to the dealership. I basically had to sign the papers and drive away. Gary explain everything on the new car in detail. I really enjoy having all the manuals for my new car. I also appreciate the tour of the building he took us on. More

Great experience , Rob and Chris both worked well together to ensure that I had a great experience. My vehicle was clean and full of gas before I left the dealership. , Rob and Chris both worked well together to ensure that I had a great experience. My vehicle was clean and full of gas before I left the dealership. More

Excellent Exceeded my expectations. A delight to work with. Car and price much better than I realized I could get! Staff was extremely courteous and never pu Exceeded my expectations. A delight to work with. Car and price much better than I realized I could get! Staff was extremely courteous and never pushy or aggressive. More

Great Experience As a first time car buyer I knew the process would be long. There was no stress, everything was fully explained, and even though it took about 4 hours As a first time car buyer I knew the process would be long. There was no stress, everything was fully explained, and even though it took about 4 hours there wasn't much time sitting around doing nothing. More

Superb Service Best car buying experience in 30 years! I look forward to buying a car from Rodger Beasley in the future! Ms. Sydna Hunter was very helpful! Best car buying experience in 30 years! I look forward to buying a car from Rodger Beasley in the future! Ms. Sydna Hunter was very helpful! More

Satisified Very professional staff. Salesperson was outstanding providing all the information needed to make a sound decision. Salesperson listened to what type Very professional staff. Salesperson was outstanding providing all the information needed to make a sound decision. Salesperson listened to what type of vehicle I was interested in. Selecting only those vehicle to show and test drive. More

Dorothy I would definitely return to this dealership if I had a need for another car on the future. This dealership is very convenient for me to have any serv I would definitely return to this dealership if I had a need for another car on the future. This dealership is very convenient for me to have any service work done. More