Stelly Nissan of Yorktown Heights

Great experience!!! I must say that this was my best car shopping experience ever. ( I have owned 5 different Nissan's) I want to express my appreciation and gratitude to I must say that this was my best car shopping experience ever. ( I have owned 5 different Nissan's) I want to express my appreciation and gratitude toward Joe Caldararo for the excellent customer service. I absolutely love my new Rogue and love how easy the whole process was. I will definitely be back in three years when I need another Nissan. Best dealership by far. More

Easy Lease of a Rogue Michael helped me quickly to change my lease from a two-year-old Altima to a new Rogue. the new car runs beautifully, and the lease payments are the Michael helped me quickly to change my lease from a two-year-old Altima to a new Rogue. the new car runs beautifully, and the lease payments are the same as the old car. More

Do your homework We found the car we were interested in on the Nissan website and were expecting to be able to have 0% financing. There is no place that mentions that We found the car we were interested in on the Nissan website and were expecting to be able to have 0% financing. There is no place that mentions that exclusions apply on the website. Our salesperson, Mike Czerniak, gave us an additional $1000 off the internet quoted price and worked with the finance officer to find the lowest interest rate possible. More

Best car buying experience ever!! My sales person ashara made all the difference. Super attentive and personable. Litter all the best car buying experience I've ever had. Would highly My sales person ashara made all the difference. Super attentive and personable. Litter all the best car buying experience I've ever had. Would highly recommend. More

Best experience we ever had buying a car! My salesman, Frank Faranda, was a pleasure to deal with. He answered all our questions honestly and directly and he took the time to explain in detail My salesman, Frank Faranda, was a pleasure to deal with. He answered all our questions honestly and directly and he took the time to explain in detail all the features and functions of our new Rogue. I have purchased and leased many cars and by far this was the smoothest and most stress free that we have experienced. Frank made us feel comfortable every step of the way, from the test drive through the intimidating finances, which by the way also went very smooth. Many thanks to Frank and the rest of the folks at Yorktown. We will certainly be back for the next go round and will highly recommend to all our friends. More

2nd lease piece of cake Ms. Maddy Martinez made my 2nd leasing experience a piece of cake. Not only did she meet all of my demands (trust me there were a lot of them lol) but Ms. Maddy Martinez made my 2nd leasing experience a piece of cake. Not only did she meet all of my demands (trust me there were a lot of them lol) but she got me the best deal! Leasing a car can become a headache but from start to finish I had a great experience, & did i mention the part about a great deal?! I would highly recommended my family and friends to this lovely establishment. Thanks again Maddy!! More

Work Excellent. Service Advisors difficult and unhelpful. I had extensive work done on my Pathfinder involving intricate and tricky diagnoses and repair . All of this was done to perfection and exceeded my ex I had extensive work done on my Pathfinder involving intricate and tricky diagnoses and repair . All of this was done to perfection and exceeded my expectation. But my several interactions with service advisor were so discouraging that I may never go to this dealer again. The SA worked against my best interests at ever turn. She invented two (2) fictitious reason why she could not accept a discount promotion coupon mailed specifically sent to me by the dealer. It took the service manager to resolve this in my favor. Even then the coupon was not allowed to be applied to the most expensive parts needed in the repair. This is for parts sold to me by the dealer. Further , when the completion time of the repair was moved out due to the unavailability of parts (in the dealers parts department) I was never offered any means of alternate transportation ( A Loaner) when there was even a possibility that my car would not have been ready for many days . When I questioned this later , I was told that there was no loaners available. ( Why is this my problem ?) I called the Honda dealer next door and they told me if a car is delayed due to a Honda parts unavailability , a loaner is offered as a matter of course. Not a helping attitude here. It seemed ,especially relative to the processing of the coupon, the service advisor was working against me. But never mentioning the loaner when the completed repair was delayed twice ( and there was a possibility of a third) is not the kind of service I expected from a professional run dealership. It should not have been left to me to suggest a loaner in this situation. More

Friendly, honest salesman, Michael Czerniak Nissan of Yorktown Heights, has an atmosphere that is friendly,organized and very accommodating. Our salesman, Michael Czernik , made the process of Nissan of Yorktown Heights, has an atmosphere that is friendly,organized and very accommodating. Our salesman, Michael Czernik , made the process of leasing our new nissan a pleasure. My husband and I plan to deal with Nissan of Yorktown Heights forever! More

Maddy Martinez She was wonderful and amazing. She understood my needs. I love my new Nissan rogue. I would gladly recommend Nissan of Yorktown heights to everyone She was wonderful and amazing. She understood my needs. I love my new Nissan rogue. I would gladly recommend Nissan of Yorktown heights to everyone including friends and family. More

Excellent Service My husband and I recently had a baby and were looking to purchase a bigger Nissan vehicle. We were taken care of very well by the staff at Yorktown Ni My husband and I recently had a baby and were looking to purchase a bigger Nissan vehicle. We were taken care of very well by the staff at Yorktown Nissan. Michael Czerniak was an amazing salesman who helped us find and make our quest happen with our Pathfinder. More