Stelly Nissan of Yorktown Heights

Best service ever! I've had Hondas, Chevys, Toyotas, and now I drive a preowned 2013 Rogue. I couldn't be happier with the quality of service and the friendliness of the I've had Hondas, Chevys, Toyotas, and now I drive a preowned 2013 Rogue. I couldn't be happier with the quality of service and the friendliness of the staff. From making the appointment, to obtaining a loaner, to finding out the status and having it ready on time for me. They were excellent. Danya was a fabulous service supervisor and the staff was so helpful. More

Hidden fees with little respect for the customer This dealership has hidden fees in their final invoice. Beware! The have "Total Loss Protection" which is optional but is never disclosed. It was This dealership has hidden fees in their final invoice. Beware! The have "Total Loss Protection" which is optional but is never disclosed. It was over $500 on my final invoice (plus taxes). I had them reove that from the final price but it was a battle. Unpleasant to say the least. More

Great experience I bought a 2016 Nissan Murano from this dealership a month ago LOVED the whole experience.My salesmen was Jimmy and he really knew what he was doing a I bought a 2016 Nissan Murano from this dealership a month ago LOVED the whole experience.My salesmen was Jimmy and he really knew what he was doing and was very Proffessional and polite....Best new car buying experience I have ever had. More

No hassle, pleasant experience We were just looking. Maddy Martinez was so pleasant and friendly. She did not push, she interacted with us (my son and grandson and I). We test drove We were just looking. Maddy Martinez was so pleasant and friendly. She did not push, she interacted with us (my son and grandson and I). We test drove a bunch of vehicles, there was a question about a noise that we heard in one of the cars and she brought out a mechanic to speak to us and explained what we were hearing. We ended up buying that car. This is the 4th car I have purchased from them so the service must be good because I am a stickler for good customer service. More

Pathfinder purchase Went with famiy to purchase a 2016 Pathfinder. Greeted by sales man Joe S****, qouted $12,000 for our 2011 rogue balance was 7,500 on loan and a $500 Went with famiy to purchase a 2016 Pathfinder. Greeted by sales man Joe S****, qouted $12,000 for our 2011 rogue balance was 7,500 on loan and a $500 factory rebate. Total money back $5,000 Joe stated invoice price for new vehicle $31,000 five year loan at 0.9 interest ok sow if we put 5,000 down the vehicle would now be $26,000 to be finance. Joe S**** replies oh no the vehicle would still be $31,000 since your not putting any money down. What happened yo the $5,000 ..... Dohhhhhhhhhhh dahhhhhhh honesty is a good policy lanaaaaaa boy pockiting or fishing for cash ...... Do not waste your time with this place folks....,the guy gets up Joe S**** and says words under his breath and walks away More

GREAT AND HONEST SERVICE Went back to this dealership for a second car, experienced great service, NO HIDDEN OR EXTRA FEES. Very happy and I highly recommend this dealership a Went back to this dealership for a second car, experienced great service, NO HIDDEN OR EXTRA FEES. Very happy and I highly recommend this dealership and specially Joe C. for being so honest and helpful. More

worth the trip After several bad experiences at my local Mount Kisco Nissan service I found Nissan of Yorktown. They won't talk down to you and make excuses. You After several bad experiences at my local Mount Kisco Nissan service I found Nissan of Yorktown. They won't talk down to you and make excuses. You will feel comfortable and confident that they are doing there best job, no matter which model and year you are driving. More

Service Very knowledgeable service team. Considerate of time. Competitive pricing! Very friendly atmosphere. Today was my first visit to their service te Very knowledgeable service team. Considerate of time. Competitive pricing! Very friendly atmosphere. Today was my first visit to their service team. Will be back future service. More

Anyone need a new car? Yes please! My husband and I came by and purchased a 2015 Rogue. Maddy was our saleswoman and she was great. She was not pushy at all and gave us our space to ta My husband and I came by and purchased a 2015 Rogue. Maddy was our saleswoman and she was great. She was not pushy at all and gave us our space to take a look at the vehicles we were interested in. She got us a great deal and threw in LOTS OF PERKS!!!! Thanks Maddy! We will definitely come back for another great deal in the future! More

WASTED MY TIME WITH DECEIT AND LIES!!!!!!!!!!!!! Took a half day from work so I can purchase a certified rogue at my local Nissan dealer. From the very beginning I was very up front in what I was loo Took a half day from work so I can purchase a certified rogue at my local Nissan dealer. From the very beginning I was very up front in what I was looking for. I wanted a fair trade in price for my car ($10,000(which I had previously priced at multiple Honda and Nissan dealers recently- so I know what it is worth), I wanted a fair price for the car I was buying (which it was), and the whole deal would be contingent on a low interest rate which I easily qualify for. I also did not want to waste time as my three young children were there impatiently waiting for me. The salesman immediately took the keys for my trade in so he and manager could inspect. I then chose the car I wanted to purchase. When the salesman (Jonathan) asked me if I wanted to test drive it I told him that I did not want to waste time until I knew for sure the price for my trade in would be fair as I know what it is worth. We sat down and he then offered a grand less (9,000) than other dealers. I explained to him that he needed to go up a thousand if he wanted my business. After consulting with his manager he told me he could go up a grand. I then test drove the Rogue and was happy with it. Never even negotiating sales price as I was satisfied so long as the interest rate was right. So now that we agreed on sale price and trade in it was time for credit application. As requested I disclosed my life story including social security number, salary, bank account numbers, employer phone number etc.... And as expected I qualified for the low interest rate I was looking for. Unfortunately Calabrese (Yorktown) Nissan and manager, Mike Czerniak had other plans. Mike comes over and tells me that they would only give me 9,000 for my trade in instead of the previously agreed upon 10,000. When I called him out on misleading and lying to me and explained to him that the only reason why I signed the credit application was because I thought we had a deal, he had the NERVE to say that he had to do it to make sure I was really qualified. Are you serious????????????!!!!!!!!!!!!!! The manager openly admitted to deceiving me so I can be fooled into disclosing personal information and applying for credit that I would not need! .Absolutely disgusting! There must be a legal implication there somewhere?! 2 and a half hours of my families life was wasted based on lies. I would advise everyone to stay far away from this place More