Stelly Nissan of Yorktown Heights

Dealing with Keith Roberts was a pleasure. He was extremely knowledgeable and informative. He helped make the whole purchasing process easy. We have recommended Curry Nissan to our friends and look f extremely knowledgeable and informative. He helped make the whole purchasing process easy. We have recommended Curry Nissan to our friends and look forward to dealing with Curry for many years to come. More

Because of the SERIOUS ERRORS made at delivery. WRONG VIN on registration! WRONG stock pocket delivery and second key! I won;t go into the deal process, that is what it is, but delivery! But I will commend A on registration! WRONG stock pocket delivery and second key! I won;t go into the deal process, that is what it is, but delivery! But I will commend Ashlee because without the 5 minutes I spent on phone with her I would never have returned and made a deal. That said let also say I have bought approx 15 cars from Curry or previous Geis, I am NORMALLY a fan. Dealing with Curry Honda, especially SERVICE dept through recent years has always been a pleasure. I purchase a new car for myself, wife, or someone almost every year. Keith was nice enough but easily distracted and appeared to have a hard time focusing on his activity with me. Have had dealings with many salesmen through the years that became MY salesmen while interested in their product line. Keith will not be my Nissan salesmen should I decide to purchase another for myself, this one was for wife, next year. DELIVERY scheduled next day, August 30, 10:30 am, I had plans for noon so I asked that delivery be prompt. So I was surprised that car was not polished and ready in front upon our arrival despite our admittedly being 15 minutes early. Upon locating Keith he bounced around for a while and told us he had to find our car! his excuse, I have learned he loves to make them, not me Ma it was him who done it, he wasn't scheduled to work until 12 noon but was in to delivery our car and another. Hint Keith, this is a problem between you and your boss, not me. Finally after shuffling around for 30 or so minutes the car appeared. Next we were dispatched to Mr Russo to handle the paperwork. Registration and title NYSDMV paperwork was presented for my wife to sign since her car, I asked to see paperwork just to verify information. Good thing, WRONG VIN #, they are selling me one car, 2013 Altima SL, and registering a different car in my wife's name. I point that out and Mr. Russo appears astonished, I know I am, after all it is really the ONLY number that counts. I can just imagine what we would go through to straighten all that out with motor vehicles, having wrong title and registration. New DMV paperwork done, more time taken, temp registration changed on car as improper registration already applied to windshield. Finally Keith delivers a half hearted demo of a high tech high end car. I will say that I had presented I was by now well over my time factor so perhaps he did so on that basis. Besides two strikes in my book, delayed delivery and FATAL ERROR paperwork we shake, smile and off we go. Six hours later I return home from my engagement and I decide I should " play " with the new car and get a handle on the in and outs. Especially the Intelligent key as this is a first for me. Lo and behold my key, the one that was in our new car packet says sorry not opening this car. That's right despite me, not any member of Curry staff, noting the WRONG VIN paperwork they still managed to also give me the WRONG car folder with the wrong car key. Our car a Tan vehicle, key to a RED vehicle. Document folder had wifes name and some other VIN number, wrong stock number. Happy camper NOT! Back to dealership I make it pretty clear that I am not a happy camper, And what happens to the poor person that buys the RED car? At what point does Curry realize they have two cars involved in a one car deal? Anyway at this point Keith does his not me the other guy bit, doesn't matter to me, TWO employees have failed to properly deliver a 2013 top of the line vehicle on a cash deal despite having a customer do their job, simply double check paperwork. Even I never thought to check the second key etc after the first big mistake was found. The VIN number is everything, title registration, insurance. They did get it right with insurance I monitored that when Keith called at least. Credit given in part. Mack Finch General Manager of Curry Nissan heard my displeasure and became involved quickly during my evening wrong key visit. He made no excuses, and accepted his responsibility as he should. Ultimately it is indeed his. I was convinced he was not going to simply attempt to appease and move on that he really was upset as I was. I would presume he would do as I would, sit down and review every aspect of this to identify where checks and balances failed and make corrections. Finally, so far LOVE the new 2013 Altima SL, I am driving a 2012 Ford Fusion top of line. In my serial new car addiction I will be looking for my 2014 next year and I am certainly going to have Nissan back on my list to look at. I mean heated steering wheel, I know decadent, but had that a two of my Maxima's years back. Nothing better after cleaning snow off than grasping that heated wheel. Will I consider Curry yes, my situation has not been the normal operation for other Curry dealerships, I am hopeful that Curry Nissan will correct it's serious flaws. I am also hoping Mr Finch makes sure all our paperwork is now correct in his computers. More

My wife has owned a Nissan for years and our experience dealing with the service department at Curry was the reason I just purchased my first Nissan. They are honest, friendly, and offer competitive price dealing with the service department at Curry was the reason I just purchased my first Nissan. They are honest, friendly, and offer competitive prices. I would highly recommend the service department at Curry Nissan to all. The level of work performed and service provided are the best I have received from any dealer or any other shop. More

I found Dustin extremely easy to work with. He is knowledgeable, friendly and very professional. He answered all my questions and more! I would definitely recommend my friends to Curry Nissan and t knowledgeable, friendly and very professional. He answered all my questions and more! I would definitely recommend my friends to Curry Nissan and to Dustin. Craig also helped out and he was extremely responsive and helpful! Overall my experience was great! I love my new 2012 Rogue! More

The moment I walked into the dealership I felt welcomed and comfortable without being pressured. I was greeted at the front desk and a sales associate was immediately called over and introduced himself to and comfortable without being pressured. I was greeted at the front desk and a sales associate was immediately called over and introduced himself to me. Our conversation started with him wanting to know what I wanted - it was never a question of him talking me into something else. Mike was knowledgeable and confident. We took a test drive of a vehicle he thought would suit my needs, after he expalined (slowly because it had been 10 years since I had a new car) all the new functionality. When we got back to the dealership other sales and administrative staff were waiting - as if they were anxious to hear how the test went. They all genuinely seemed intersted if I was going to choose Nissan. My review is not meant to explain why I was able to make the decision that night to lease a car with Curry Nissan, but why I am also recommending it to my family and friends. More

I visited Curry Nissan with the intention of returning my leased Nissan Sentra and either leasing or buying a new Rogue. I originally dealt with Joe Caldararo and was set to lease a Rogue. Joe was an absol leased Nissan Sentra and either leasing or buying a new Rogue. I originally dealt with Joe Caldararo and was set to lease a Rogue. Joe was an absolute professional and did a great job. The Rogue was a beautiful vehicle, but I felt the timing wasn't right and I love the Sentra, so I changed my mind and decided to stay with it. A lesser sales person would have been disappointed and annoyed. Joe however, was great and directed me to Gloria Carlson so that I could buy the Sentra. Gloria was very professional and made what I thought was going to be an annoying process, very simple. When I visited her to take care of the paperwork, I had my 3 year old son with me. She was so friendly to him and gave him something to do to keep him occupied. I made multiple trips to the dealership while purchasing the car and everyone was so friendly, especially to my son. I made an appointment to get an oil change and now my son keeps asking if he can go with me because he liked going there so much. He was especially fond of Gloria and Keith. There is a very good chance that I will be returning to Curry Nissan in the near future to deal with Joe Caldararo and it's my intent use the service department for my Sentra. More

Service was good. Car was ready in an acceptable time and I was called as soon as it was ready. People were very polite there. and I was called as soon as it was ready. People were very polite there. More

Great experience at Curry Nissan I would recommend to anyone looking for a new vehicle. I purchased a new Altima and couldn't be happier. anyone looking for a new vehicle. I purchased a new Altima and couldn't be happier. More

I leased a 2012 Nissan Sentra. The salesman, Joe Caldararo was a pleasure to deal with. He answered all my questions, was courteous and knowledgeable of his product. I met with Ed Finn also. Again Caldararo was a pleasure to deal with. He answered all my questions, was courteous and knowledgeable of his product. I met with Ed Finn also. Again a pleasure to deal with. Gloria took care of all the financials and it was smooth and easy. It was a pleasure doing business with Curry Nissan with this lease! More

The service crew at Curry Nissan have always been very good to me and now my daughter. I know when I bring my vehicle in for service or a problem you guys have always done good by us and I appreciate tha good to me and now my daughter. I know when I bring my vehicle in for service or a problem you guys have always done good by us and I appreciate that! Thank you for your great service! More