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Step One Chevrolet

Bessemer, AL

4.3
378 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 378 reviews

September 16, 2019

We were greeted courteously as we entered the dealership. Everything was in place and ready for us as the salesman promised. Rodney Burns was our salesman and he was knowledgeable about what we requested. Y More

by VTRAM2
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Rodney Burns, Larry Mcpherson
Sep 18, 2019 -

Step One Chevrolet responded

Thank you for the kind words! We are glad that Rodney was able to provide you with great customer service. We will be sure to let them know about your review!

September 13, 2019

Like part of the family I absolutely love this dealership. My service manager Larry is always available, and never keeps me waiting for long. While seated in the waiting roo More

by MSPAULIE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Palmer, Herman Wallace, Larry Davis
Sep 21, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

September 13, 2019

Overall it was o.k.Just to fast dealing. It is a good dealership.Got to go back and let Grant show me how to operate a lot of stuff on this new truck.There is a lot of stuff I got to learn ab More

by wganus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Copeland
Sep 18, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience with Grant was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

September 13, 2019

good service, courteous the salesman took the time to go over the car, explaining everything. from radio to windshield wipers to the keys seat and mirror adjustments, cargo More

by SIMS474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Wallace
Sep 18, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience with Herman was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

September 12, 2019

Best car shopping experience in a long time. I was just going to look at a couple of cars there and ended up driving off in a Hyundai. I wasn't even considering the vehicle I purchased but as soo More

by BAMADEERHUNTER76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Abuelaaiga , Chris Ferguson
Sep 21, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

September 11, 2019

Body Shop Body shop scheduled my work to minimize my time without my truck. Work was done on time and looks great. Truck was detailed inside and out. More

by JDGARZAREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in the body shop.
Sep 21, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

September 10, 2019

Service department It is always so nice to pull up and be ushered in the door with great customer service. Christa always helps me with my oil changes. It’s nice to be n More

by yalonda00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
September 06, 2019

Good service and great atmosphere and very right on priceing Service was right on I was talking to a salesman in a 5 minute after I pulled up to the lot and got grate service looking at all the cars that I was l More

by jwkap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norris , Bill Akers
September 05, 2019

Christa gave great service Great customer service, ready on time. customer lounge was clean and neat. wait was not long and everyone was very friendly and overall the service wa More

by KELLEYJMARCHANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
September 04, 2019

My Premier Experience Every time I go to Premier Chevrolet everyone greets you with smiles and says hello. Christa Siglar waited on me. She was so nice she explained everyt More

by CATZMEOW40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
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