
Step One Chevrolet
Bessemer, AL
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We were greeted courteously as we entered the dealership. Everything was in place and ready for us as the salesman promised. Rodney Burns was our salesman and he was knowledgeable about what we requested. Y Everything was in place and ready for us as the salesman promised. Rodney Burns was our salesman and he was knowledgeable about what we requested. You could tell that he had taken time to look for the vehicle that most fit our needs (my daughter assisted me). So far, we are pleased with our purchase. He walked us to the repair shop and showed us where we would need to go when we needed that service. He also told us to contact him if anything needed servicing. He answered our questions and he did not hurry us as we conversed. More
Like part of the family I absolutely love this dealership. My service manager Larry is always available, and never keeps me waiting for long. While seated in the waiting roo I absolutely love this dealership. My service manager Larry is always available, and never keeps me waiting for long. While seated in the waiting room, the sales team greets everyone and even offers coffee. It feels like family! More
Overall it was o.k.Just to fast dealing. It is a good dealership.Got to go back and let Grant show me how to operate a lot of stuff on this new truck.There is a lot of stuff I got to learn ab It is a good dealership.Got to go back and let Grant show me how to operate a lot of stuff on this new truck.There is a lot of stuff I got to learn about on this truck and questions I got to ask.Everything is gonna be o.k. with the help of the Good Lord. Grant said he would help me set this stuff up . More
good service, courteous the salesman took the time to go over the car, explaining everything. from radio to windshield wipers to the keys seat and mirror adjustments, cargo the salesman took the time to go over the car, explaining everything. from radio to windshield wipers to the keys seat and mirror adjustments, cargo area, and back seat. More
Best car shopping experience in a long time. I was just going to look at a couple of cars there and ended up driving off in a Hyundai. I wasn't even considering the vehicle I purchased but as soo I was just going to look at a couple of cars there and ended up driving off in a Hyundai. I wasn't even considering the vehicle I purchased but as soon as I pulled up Nabil walked out. I told him I was looking at buying a sub between 10-15k. I wanted my payment no higher than 350. So Nabil took me two 5 or 6 vehicles in that range. He told me he liked the particular car I bought. Honestly me and my wife are not even considering it. Then he said let me get the Keyes. So we said we will take it for a test drive and then we will look somewhere else. He knew everything about the car and treated us with the utmost respect. We returned and he told me the price and I thought it was out of my price range. So we went into to the dealership and he made us as comfortable as possible. While the finance department went to work. 3 hours later I had the payment I wanted and a car I didn't think I wanted. Then I had a problem with my insurance company. So Nabil called his personal agent and set everything up for me. He is the best salesman I've ever dealt with. I went from a very rude Salesman at a Jasper Toyota dealership to the best one I ever dealt with. Chris from finance was great to. Thanks Nabil More
Body Shop Body shop scheduled my work to minimize my time without my truck. Work was done on time and looks great. Truck was detailed inside and out. Body shop scheduled my work to minimize my time without my truck. Work was done on time and looks great. Truck was detailed inside and out. More
Service department It is always so nice to pull up and be ushered in the door with great customer service. Christa always helps me with my oil changes. It’s nice to be n It is always so nice to pull up and be ushered in the door with great customer service. Christa always helps me with my oil changes. It’s nice to be nice. More
Good service and great atmosphere and very right on priceing Service was right on I was talking to a salesman in a 5 minute after I pulled up to the lot and got grate service looking at all the cars that I was l Service was right on I was talking to a salesman in a 5 minute after I pulled up to the lot and got grate service looking at all the cars that I was looking for and made a grate deal on on Jason Norris took time to stop with me and my sale More
Christa gave great service Great customer service, ready on time. customer lounge was clean and neat. wait was not long and everyone was very friendly and overall the service wa Great customer service, ready on time. customer lounge was clean and neat. wait was not long and everyone was very friendly and overall the service was great . More
My Premier Experience Every time I go to Premier Chevrolet everyone greets you with smiles and says hello. Christa Siglar waited on me. She was so nice she explained everyt Every time I go to Premier Chevrolet everyone greets you with smiles and says hello. Christa Siglar waited on me. She was so nice she explained everything that the service crew done. The service crew did a great job it didn't take long at all. Thank you Premier Chevrolet for have a great staff!!! More