Back

Step One Chevrolet

Bessemer, AL

4.3
378 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

Directions

By Type

Showing 378 reviews

October 04, 2018

I’d recommend them, but Make sure you look your vehicle over very well before leaving. Every time I get my truck back it’s got a new blemish in the paint. They can’t work on More

by Gundoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce, Daniel Slaten
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for your business and thank your for your feedback. We understand that no one is perfect and we all make mistakes. We want to to make the proper amends for your inconvenience. Please contact our service director, Chris Smith, to address to address your concern.

October 03, 2018

Oil Change Best Dealership I have worked with, have become friends over the last 22 years. Recommend to all of my friends and family. Excellent from the sales pr More

by GREG.CREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Chris Ferguson, Robert Short, Mike Aycock, Larry Davis, Jonathan Short
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

October 02, 2018

Oil Change It was fast, no long wait time. I had a evening appointment. When I arrive Jeff met me and took my vehicle straight back. The longer was neat an More

by denisej6611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deundra Perdue, Chris Ferguson, Kent Smith, Herman Wallace, Jeff Pierce, Daniel Slaten
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

October 02, 2018

A Good experience Everyone I dealt with was friendly and informative and to the point when necessary. It's the best experience I've had at any dealer. More

by DMHOGG101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Robert Short, Jonathan Short
Oct 08, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 02, 2018

Great Customer Care and Service I made a call to Mr. Ferguson, to let him know that I was in the market for a new car. I have purchased several cars from Premiere Chevrolet in the pa More

by shaye_ross64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Alan Embry
Oct 08, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 01, 2018

Caliper replace They got my vehicle in right away and did a great job. Premier is the only dealership that I would ever use for service or buying a car. More

by bamawake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Oct 08, 2018 -

Step One Chevrolet responded

Trust. Now that’s a big word in our opinion, but one that we try hard to tackle. We always want to make sure we have your trust in all your purchasing and servicing needs. Which is why we are delighted to hear such great words from you. Thank you and we hope to see you soon!

October 01, 2018

Everyone and everything was great ! My experience was great!! Everyone I came in contact with was very helpful! Thanks for your awesome staff! Larry Mack was very patient and attentive! More

by DIL1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbert, Larry Mcpherson
Oct 08, 2018 -

Step One Chevrolet responded

We are so glad to hear that Larry Mack was able to provide you with great customer service. We will be sure to let him know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come

October 01, 2018

New truck purchase Our salesman was very good. He listened to exactly what I needed and wanted in my truck. He searched, called back that he had located what I was looki More

by BONNYE124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Bill Akers, Alexandra Brown
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

September 29, 2018

Collision Repair This is my second vehicle (2 different vehicles) that has been repaired due to a car collision. They are very expeditious and they did a great job bot More

by Leshon04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson
Oct 08, 2018 -

Step One Chevrolet responded

We are so glad to hear that Chris was able to provide you with great customer service. We will be sure to let him know about your review!

September 29, 2018

Purchase new Colorado I was satisfied the price was reasonable. The sales staff was attentive to my interest and helpful in my decision. I have not yet had the vehicle ser More

by hiker346
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Lonnie Reaser, Jonathan Short
Oct 08, 2018 -

Step One Chevrolet responded

We are so glad to hear that Lonnie was able to provide you with great customer service. We will be sure to let him know about your review!

...
34
...