
Step One Chevrolet
Bessemer, AL
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Paged 1100.00 for Freon leak. 40 miles later same problem while leaving for vacation. Freon installed to get home. Charged 200.00 more. Lame service and excuses. Rip off while leaving for vacation. Freon installed to get home. Charged 200.00 more. Lame service and excuses. Rip off More
Service experience was okay I went to the parts dept while I was there to order a part and the man helping was nice. The next day when I went to pick up my order I was ignored an I went to the parts dept while I was there to order a part and the man helping was nice. The next day when I went to pick up my order I was ignored and had to wait about 20 minutes. I will not use the parts dept again. The man working the desk was so busy having a personal conversation with the customer in front of me that he could not be bothered to get some to help me or the other gentleman waiting. More
Great Experience Alan Embry knew exactly how to help me out with what I was looking for. We are extremely happy with our first family sized car! We will definitely be Alan Embry knew exactly how to help me out with what I was looking for. We are extremely happy with our first family sized car! We will definitely be back in the future. More
Very helpful Explained what was wrong with my car and had it fixed in a short time I have all of my oil changes and other.service work done with Primere Explained what was wrong with my car and had it fixed in a short time I have all of my oil changes and other.service work done with Primere More
Personalized Experience Our salesman, Herman Wallace, never lost patience with us when we were trying to find the perfect vehicle for our family. He made sure to follow up wi Our salesman, Herman Wallace, never lost patience with us when we were trying to find the perfect vehicle for our family. He made sure to follow up with both me and my husband and he kept making recommendations even after I decided against different vehicles. I also never felt pressured into getting a specific vehicle. The whole experience of working with the sales team and the finance team was good. I highly recommend Premier Chevy. More
I came there for rotating and balance, ALL the employee's was very generous and curious, greetings with a smile, showed the waiting area while getting my vehicle service, and loved it, i ALL the employee's was very generous and curious, greetings with a smile, showed the waiting area while getting my vehicle service, and loved it, it didn't take ALL morning getting it Done More
2015 GMC Sierra Z71 Took my truck in for body repair needed due to my truck being rear ended. Worked with Leslie who pre-ordered parts and notified me of their arrival th Took my truck in for body repair needed due to my truck being rear ended. Worked with Leslie who pre-ordered parts and notified me of their arrival the next day. I dropped off my truck on Tuesday and picked it on Thursday even after it was learned that there was a recall repair that was needed as well.. When I arrived I found that my truck had not only been repaired but had also been detailed. More
Great service. I've used the service center for all my needed service work. Daniel takes great care of my vehicle. Thanks Daniel, please continue your great service. I've used the service center for all my needed service work. Daniel takes great care of my vehicle. Thanks Daniel, please continue your great service. More
Customer service Great service fast service will be sure to recommend the service to other people... thanks for the professional service to me ... I will return... til Great service fast service will be sure to recommend the service to other people... thanks for the professional service to me ... I will return... til next time More
Routine Service Arrived at the service center at approximately 7:40, Told Daniel my camero need routine service. Approximately 45 minutes later Daniel brought my keys Arrived at the service center at approximately 7:40, Told Daniel my camero need routine service. Approximately 45 minutes later Daniel brought my keys and said I was ready to go. More