Step One Chrysler Dodge Jeep Ram Fort Walton Beach

Great service Very friendly and helpful. I would recommend this dealership for all your service needs. They have a great team. They totally got it right the first t Very friendly and helpful. I would recommend this dealership for all your service needs. They have a great team. They totally got it right the first time. More

Thanks so much From the parking lot to the lobby it was positive vibes and top notch customer service. My wife and I were only planning to look and test drive. But d From the parking lot to the lobby it was positive vibes and top notch customer service. My wife and I were only planning to look and test drive. But do to the most down to earth car salesman we're encountered we decided to purchase that day. Sean Hacia was the perfect fit for us and I would like to thank him and the company personally for making our dreams a reality. More

Horrible customer service some parts and services The parts and service from Fort Walton Dodge dealership is absolutely horrible I had an appointment at 8 a.m. for a recall part from my truck I live a The parts and service from Fort Walton Dodge dealership is absolutely horrible I had an appointment at 8 a.m. for a recall part from my truck I live about an hour away. They took in my truck and then 10 minutes later they told me they did not have the recall part for my truck. I had made my appointment a week ago in which that gave ample time to let me know that they did not have the part for my truck. But instead they had me wake up at 7 a.m. in the morning to drive an hour just to drive back an hour back home, waste gas waste my time, I guess it's not important to them I am really upset and they did nothing about it but just a goodbye and we will call you when you're part arrives in. More

Not helpful! Not knowledgeable! Not competent!! This dealership does not know the difference between kilometers and miles. It makes diagnoses prior to investigation. The folks working there are arro This dealership does not know the difference between kilometers and miles. It makes diagnoses prior to investigation. The folks working there are arrogant and have no interest in being helpful. It was the worst experience we have ever had with a car dealership More

Review of Adam Adam was a wonderful help in our search for a new baby-friendly vehicle! He walked us through on our own pace and was willing to haggle prices that we Adam was a wonderful help in our search for a new baby-friendly vehicle! He walked us through on our own pace and was willing to haggle prices that were do-able for both our family, and the dealership. I would highly recommend asking for him while visiting in your search! Thank you so much! More

Used Jeep purchase made easy Matt and Jason were amazing to work with. They made the purchase process such a breeze and were exceptional with customer service, as well as professi Matt and Jason were amazing to work with. They made the purchase process such a breeze and were exceptional with customer service, as well as professionalism. I would highly recommend shopping here. You won't get the run around on cost or any crazy hidden fees either. More

Excellent salesman Have to recommend Brandon Kile if you're looking to buy a Ram, Dodge or Jeep in the Fort Walton Beach Florida area. Brandon is one of the most patient Have to recommend Brandon Kile if you're looking to buy a Ram, Dodge or Jeep in the Fort Walton Beach Florida area. Brandon is one of the most patient pleasant and hardworking salesman I've ever dealt with when buying an automobile. He's very knowledgeable he's also very willing to go the extra mile to get answers to questions you may have. Now days most young people have a pathetic work ethic so I was proud to see a young man like Brandon have such a great work ethic. The experience was also very pleasant with the financing office and the support that Brandon had from his management. The only negative is I would give a one-star rating to the service department. Very poor quality work, very poor customer service, zero communications. The service department is the only reason I did not give 5 stars for this rating. More

Stressful situation became easy! I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Sean Hacia took th I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Sean Hacia took the time to give me all of my options and was never pushy great experience! More

Great experience My purchase of a 2017 Jeep was very easy and painless. After working with Jason via the Internet we were introduced to Brandon. While my wife looked o My purchase of a 2017 Jeep was very easy and painless. After working with Jason via the Internet we were introduced to Brandon. While my wife looked over some other vehicles Brandon was very helpful and provided us with good information and advise to help us make the final decision. Great job and thank you Jason and Brandon. More