Step One Kia Fort Walton Beach

Great service We traded in our vehicle for a Subaru Outback and got a great deal and wonderful customer service. Kudos to the great staff here at KIA Fort Walton Be We traded in our vehicle for a Subaru Outback and got a great deal and wonderful customer service. Kudos to the great staff here at KIA Fort Walton Beach and to our salesperson Lance. More

Service Center is Excellent The staff at Fort Walton Beach Service center provided excellent customer as always; they are always helpful and very friendly. This is my second KIA The staff at Fort Walton Beach Service center provided excellent customer as always; they are always helpful and very friendly. This is my second KIA and I have always taken my vehicles here for service; the service is always done right and in a timely manner. I highly recommend the service dept. Thank you. More

Total Crooks All I can say is watch how the present you paper work and change it in the final sign of the paper work. I would never go back to this place. All I can say is watch how the present you paper work and change it in the final sign of the paper work. I would never go back to this place. More

I waited for the kia soul and this car is worth every penny. Dennis Bulkley is the sales person you need to see he will treat you like back then sales people used to treat people with respect and decency. Dennis Bulkley is the sales person you need to see he will treat you like back then sales people used to treat people with respect and decency. More

False advertising Bought multiple cars from this dealership in the last two years. Do not believe any of their “will beat any price nationwide” nonsense. I talked to sa Bought multiple cars from this dealership in the last two years. Do not believe any of their “will beat any price nationwide” nonsense. I talked to sales manager about this and found a better deal at a Kentucky Kia dealership on a new Sonata. I would have loved to make this the 4th car I purchased from this dealership, but the lousy sales manager was unwilling to stand behind their advertising. Also that is illegal... in the past it was a great dealership, but it has gone downhill. More

Great service! Consistently great service and great deal on a new 2018 Kia Sorento. It’s well appreciated when service and sales personnel actually go above and be Consistently great service and great deal on a new 2018 Kia Sorento. It’s well appreciated when service and sales personnel actually go above and beyond to help you when you are a repeat customer. More

Terrible and truly embarrassing. I am an older lady and apparently was taken for a complete idiot. The price that I was given on a car was truly laughable. This dealership needs to I am an older lady and apparently was taken for a complete idiot. The price that I was given on a car was truly laughable. This dealership needs to learn to deal with women. Kyle Barker (nice guy) was the sales person that helped me but had no control over the price that was given to me. I think that he was as embarrassed as me. Needless to say I walked away and will not go back. More

Less than impressed playing one customer over another We came to buy a car that was listed on their inventory. Initially we asked a sales associate to arrange the pick up as we narrowed down our selection We came to buy a car that was listed on their inventory. Initially we asked a sales associate to arrange the pick up as we narrowed down our selection. Three hours later not only was the car not picked up but was being test driven by another customer. That happens we were disappointed as we were told it was in the process of being sold. Shortly after another sales associate comes up and says it is still available as the couple were unable to buy the vehicle. So we drove it Loved it and were in negotiations. They had it priced over KBB. We were within a few hundred dollars but the manager wasn’t budging. Apparently they were negotiating between us and the first couple. That is bad business as far as I’m concerned! More

Great car, bad dealerahip! Bought a new Kia Optima hybrid December 15th and LOVE the car! The dealership however has provided a horrible post sale experience. I am on hold as I Bought a new Kia Optima hybrid December 15th and LOVE the car! The dealership however has provided a horrible post sale experience. I am on hold as I write this on my sixth call to the dealership trying to obtain info on my title application they allegedly submitted to the county. Call #1 12/28/17 "it was sent out 2 days ago" call #2 I'll call you back call #3 I'll have someone call you call #4 left VM that was not returned call #5 left VM for GM - has not called back call # 6 "Was sent to the wrong DMV office" Save yourself the frustration and use another dealer with a lower doc fee - this group charged the highest doc fee I have ever seen! More