Step One Kia Fort Walton Beach
Fort Walton Beach, FL
Filter Reviews by Keyword
By Type
Showing 94 reviews
Execptional Salesmanship Experience with Chris Cathey Upon arriving at the dealership Chris came out and greeted us. His demeanor was friendly and inviting. Chris listened attentively, asked open-ended Upon arriving at the dealership Chris came out and greeted us. His demeanor was friendly and inviting. Chris listened attentively, asked open-ended questions and queried about what our needs were. We had what seemed like a million questions and he provided thorough informative answers to each. He never applied pressure or made us feel a sense of urgency in our decision - how refreshing! This young man has successfully found the balance between "making the sale" and providing a great buying experience for the customer! We visited other dealerships and they offered similar deals & products - however, we returned to Lee Kia because of the awesome interactions we had with Chris Cathey. Thanks again Chris! A grateful family in Fort Walton Beach :-) More
A Different Experience Everyone knows how dreadful it is to walk into a car dealership and get the same lines, same sales pitches and same old song and dance. It was ni Everyone knows how dreadful it is to walk into a car dealership and get the same lines, same sales pitches and same old song and dance. It was nice to have a totally new experience at Lee Kia. My salesperson, Nell, was nice, straight forward and never pressured me into something I did not want. She was well informed and was not your "typical" car dealer salesperson. I surely appreciated that as I was a bit under the weather and had no patience for BS. This is my second time purchasing from Lee Kia and they will be my first choice when the time comes again. Thanks. Love my new ride. :) More
My wife and I thoroughly enjoyed our car buying experience. The sales staff were friendly, courteous, and knowledgeable with all of our questions and concerns. We've bought from Lee Kia Previously experience. The sales staff were friendly, courteous, and knowledgeable with all of our questions and concerns. We've bought from Lee Kia Previously and have no reason not to continue to make them our first stop when looking for a new car or for dealer service. More
I arrived one hour after my first contact. I was met by Chris out front and I never left my vehicle. I have a disability and my comfort was my first priority. I test drove the Soul and it was as comfortabl Chris out front and I never left my vehicle. I have a disability and my comfort was my first priority. I test drove the Soul and it was as comfortable as any other car (20 others) I road tested. I was very amazed of the ease of accessibility and consumer friendly controls. The ride was quiet, smooth, enough power, and met my basic needs...plus more. My credit was less than stellar, my trade-in was $500 to $1,000 more than other dealers, there were no false pretenses, and the conversation "real". I felt respected working with this dealership and never any pressure to buy. Sometimes the universe allows for trust and transition. I no longer hold onto the belief buying a car is a horrible experience. Chris was easy to relate to and addressed all my questions completely. When it came time for the financing I knew this would be the reality check. When considering the value of a new car, over similar "used vehicles" with "as is" terms, reliable with a warranty was a better financial investment. Joe was able to get me a contract I could manage until my credit score improves, and I can refinance. Being able to laugh without shame or excuses was refreshing. I drove away in an Alien Green Soul that lifts my spirit and confidence on the road. Not to mention the gas mileage and multi-dollars I will be saving in the long term. I made the leap from bigger is better to being "smarter" with all the essentials. The excellent safety performance was the final consideration. This decision was one of my more sensible outcomes. I loved making their day...they made mine. More
Harley has a great manner, combined with incredible product knowledge and nothing beats experience which he has in spades :-) There was an issue with the first car I bought -- Tim got involved and mad product knowledge and nothing beats experience which he has in spades :-) There was an issue with the first car I bought -- Tim got involved and made sure I was satisfied. Joe made sure that the paperwork was incredibly fast and easy! All together a great team! Thank You! More
We work near by this dealer and on day decided to stop and check things out. Find out from the moment we put our feet down that this guys are very friendly and answer all of our questions. It was a very e and check things out. Find out from the moment we put our feet down that this guys are very friendly and answer all of our questions. It was a very easy process over all and the service was great!!! Keep the good work !! More
My husband and I purchased a 2014 Kia Sorenta from Joe Richie at Lee Kia. The entire experience was nothing short of wonderful. No pressure, no gimmicks, just up front and honest people from the time we Richie at Lee Kia. The entire experience was nothing short of wonderful. No pressure, no gimmicks, just up front and honest people from the time we walked on the lot. Not only will we purchase our next vehicle from them, but I will recommend them to all my friends. More
Joe Richie, Joe Santiago and Tim Copeland were extremely helpful and friendly. So happy I decided to come to Lee Kia thanks to them. They made me an extremely happy customer and I will absolutely be referr helpful and friendly. So happy I decided to come to Lee Kia thanks to them. They made me an extremely happy customer and I will absolutely be referring people and coming back when I decide to trade in again. Already referred one person within an hour of leaving the dealership!! Thanks again for all yalls hard work! Yall made me a happy happy girl! :) YALL ROCK! More

