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Sterling McCall Chevrolet

Houston, TX

4.2
872 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 872 reviews

May 10, 2025

All associates were very friendly and hospitable. The lot had a nice variety of used cars (what I was looking for) and offered to have any car in their inventory shipped. Mayka took great care of me More

by KayRo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayka, Brian, Clinton
May 10, 2025

Took care of all my stuff that didn’t get done last year cause of death of my husband…they got it all up to date. I am very pleased with everything.. More

by Loiskubicek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Khan
May 10, 2025

The team at Sterling McCall Chevy exceeded my expectations with service, they communicated superbly and fixed all my issues, especially one I’ve been dealing with for two plus years! They are ext More

by McG713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team/ Manager
May 09, 2025

Wow! Fast service and personnel was very nice and helpful. Great treatment and service after all More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 10, 2025 -

Sterling McCall Chevrolet responded

Hi Sal, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

I’ve had an extremely disappointing experience with this dealership. The service has been not only subpar, but the communication throughout every step of the process has been severely lacking. I’ve dealt wi More

by KassyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio & David
May 09, 2025 -

Sterling McCall Chevrolet responded

I am terribly sorry for your experience. I am new to the store and will meet with the Service team to address your concerns. Thank you for bringing this to my attention. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

May 08, 2025

Customer service is horrible. Service department not organized.No leadership nor experience of mechanical issues with any maintenance issues. Does not hold and responsibility of s More

by refugeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David , Will
May 10, 2025 -

Sterling McCall Chevrolet responded

I am terribly sorry for your experience. I am new to the store and will visit with the service team. Thank you for bringing this to my attention. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

May 05, 2025

They listen to me and treat me with respect. My service rep, Jeff, I think, asked me if I wanted to learn how to check my tires. I appreciate the fact he thought I was capable. It made me feel More

by Denquilt353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, I think
May 08, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff Jeff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2025

Office team was so helpful, loved to deal with Valerie! First time experience here and glad to have come. More

by shawnathompson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
May 06, 2025 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Chevrolet!

May 03, 2025

Good customer service. Competent service advisers. Professional repairs and service. Good communication and timely updates. More

by bbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Khan
May 06, 2025 -

Sterling McCall Chevrolet responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

I would like to Thank Nina! ! She went over and beyond her duties.. We need more people like her.. Thank you!! More

by barrhec71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Duran
May 06, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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