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Sterling McCall Chevrolet

Houston, TX

4.2
892 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 892 reviews

May 25, 2025

I get their 10 minutes early they didn’t check me in until 30 minutes later while I waited in the truck! Kenneth comes and I said yall couldn’t left me here die in carbon monoxide! He was like what? I More

by Malenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
May 26, 2025 -

Sterling McCall Chevrolet responded

Hello Malenna, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact our General Manager ppalenzuela@audigrapevine.com so we can understand your situation better in order to try and turn your experience around. Thank you, Sterling McCall Chevrolet

May 24, 2025

John was amazing! Took care of my oil change, will definitely request him for my next service More

by Mary_milstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 26, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with John! We look forward to your next visit! Take care!

May 24, 2025

My service experience has been exceptional since Syquoia has joined the team. She’s such an asset to the service team. More

by Tiana O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia S.
May 26, 2025 -

Sterling McCall Chevrolet responded

Hello Tiana, we're happy you found Syquoia to be so supportive during your experience here at Sterling McCall Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2025

Ben was a great service provider! I’ve never had anything less than excellent service when I visit the service department More

by Squared2business
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben and his supervisor
May 24, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

My deal was rescinded due to mishaps from the dealership. Lack of communication and shady activity on all parts including associates More

by Unavailable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew, Justin
May 28, 2025 -

Sterling McCall Chevrolet responded

Thank you for reaching out regarding your visit. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Rodney Crow General Manager rcrow@sterlingmccallchevy.com

May 22, 2025

I received great service. Sal and Arturo helped me so much and were able to get me in a new car with minimum down and a great monthly payment. More

by Sandialg96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal, Art
May 24, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy you found Sal and Arturo to be so supportive during your experience here at Sterling McCall Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

The service department (Bianca) was great! Got my car in and serviced quickly. I am very pleased with my service. More

by Ursula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Sanchez
May 24, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

I asked to Speak to the Mgr. David Guerrero. He did not let me . Explained my situation regarding my vehicle. He did not gave me , NOT SOLUTION AT ALL. he just kept replaying som More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Guerrero
May 23, 2025 -

Sterling McCall Chevrolet responded

I am sorry we were not able to meet your expectations. I am new to the store and will visit with my service team. Thank you for bringing this to my attention. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

May 19, 2025

It's not the deal ship it's the person that worked with me Sunny Ahmed where one place couldn't well he made it happen he worked with me and with no time I'm driving off Thanks Sunny thanks Sterling Chevy More

by frances_le60
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sunny Ahmed
May 21, 2025 -

Sterling McCall Chevrolet responded

Hi, thanks for your praise and kind comments about Sunny. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

I would tell you, but it would take too long was satisfied, and afterwards I wasn’t satisfied More

by benny.mirelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John legg
May 21, 2025 -

Sterling McCall Chevrolet responded

I see you are not happy with us but cannot tell why in this review. We really would like to assist you, please contact us so we can learn more. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

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