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Sterling McCall Chevrolet

Houston, TX

4.2
867 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 867 reviews

May 05, 2025

They listen to me and treat me with respect. My service rep, Jeff, I think, asked me if I wanted to learn how to check my tires. I appreciate the fact he thought I was capable. It made me feel More

by Denquilt353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, I think
May 04, 2025

Office team was so helpful, loved to deal with Valerie! First time experience here and glad to have come. More

by shawnathompson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
May 06, 2025 -

Sterling McCall Chevrolet responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Chevrolet!

May 03, 2025

Good customer service. Competent service advisers. Professional repairs and service. Good communication and timely updates. More

by bbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Khan
May 06, 2025 -

Sterling McCall Chevrolet responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

I would like to Thank Nina! ! She went over and beyond her duties.. We need more people like her.. Thank you!! More

by barrhec71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Duran
May 06, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

MyI wife Chev. Tahoe need new tires, wheel alignment and new shocks and struts so I took it to McCall, during the suspension inspection they discovered other issues More

by Lncabbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
May 05, 2025 -

Sterling McCall Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

You ALWAYS need to check your bill. The inspection fee was NEVER credited and I got overcharged. When I asked for a refund they couldn’t cancel the transaction and I was offered a check More

by pppaco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yasmeen
May 02, 2025 -

Sterling McCall Chevrolet responded

I am terribly sorry this happened. I am new to the store and will make sure my team understands the importance of handling things the correct way. Thank you for bringing this to my attention. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

May 01, 2025

Exelente trabajo, muy profesional ayidan a las personas que llegan sigan siendo profesionales gracias 🙏 saludos More

by orlymelisa04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
May 04, 2025 -

Sterling McCall Chevrolet responded

Hola, ¡nos alegra mucho haberle brindado una experiencia tan positiva! No dude en contactarnos si necesita algo. Que tenga un buen día.

April 30, 2025

Services is impeccable, my service advisor Val always keeps me up dated on repairs. The sales team works hard to put you in the Vehicle you want and need. Financial team will work hard to get your purcha More

by Blpattillo
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Lex
May 02, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2025

Worked closely with me to make the deal work on a CPO 2024 ZR2. Service was prompt and transparent. More

by Chevrolet Truck Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Gutnick
May 01, 2025 -

Sterling McCall Chevrolet responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

It took 8 hours for the sale. An hour or so of me picking out a truck. Then getting the Group1 VIP and incentives straight. Finance was way too slow and kept pushing for extras af More

by feechon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margi ( no longer working there )
Apr 29, 2025 -

Sterling McCall Chevrolet responded

Thank you for your feedback. I am sorry that we were unable to meet your needs. I am new to the store and will address your concerns with my managers. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

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