Sterling McCall Chevrolet

I have never experienced service this poorly. Both myself and the dispatcher (their employee) were ignored as we actively asked for assistance getting my vehicle serviced. There were no cars or o Both myself and the dispatcher (their employee) were ignored as we actively asked for assistance getting my vehicle serviced. There were no cars or other customers waiting and at least 6 employees sitting there not responding while we both were asking if someone could assist. If I didn’t covertly video it, I would find it hard to believe. After 1:54 minutes elapsed all while the dispatcher said, “please guys, the customer is standing here watching,” an employee realized I was recording and asked if I had been helped. If people don’t want to be of service, they should not work in the service department. More

I received excellent Customer Service and my experience with their service department exceeds beyond expectations. They were all so friendly and got me right in for my oil change. I would definitely come b with their service department exceeds beyond expectations. They were all so friendly and got me right in for my oil change. I would definitely come back and refer them to people I know. More

Fair price, polite staff and the facility was clean and modern. Plus looked like a good selection of vehicles on display modern. Plus looked like a good selection of vehicles on display More

Excellent customer service and great sense of urgency to detail. Also fast and accurate service. I was received with a sincere greeting upon arrival. detail. Also fast and accurate service. I was received with a sincere greeting upon arrival. More

I had an issue with my Tahoe and it was not even four years old. The amplifier went out. The dealership was very nice with me concerning the car. Thanks sterling mccall. years old. The amplifier went out. The dealership was very nice with me concerning the car. Thanks sterling mccall. More

You spend a lot of time waiting for service to be completed, including an oil change. Left vehicle overnight got back about 4p the next day. Said there were no issues. I asked questions related to completed, including an oil change. Left vehicle overnight got back about 4p the next day. Said there were no issues. I asked questions related to work and then advisor came back hours later with issues that should had been stated upfront More

Will Kirchner, Service Advisor, was absolutely amazing! He helped me through my service appointment, explained what the service techs would be doing with my Equinox and gave me an estimated time of complet He helped me through my service appointment, explained what the service techs would be doing with my Equinox and gave me an estimated time of completion. Will is a very professional and articulate advisor. I will be returning for an additional service recommendation from Will in the future. I appreciate his candor and suggestions. Sincerely, Rick Alexander More

Everyone I came in contact with was very good and helpful. Nice and quiet while waiting. helpful. Nice and quiet while waiting. More

Excellent service and personnel. Also a nice facility with a good waiting area for those of us that wait on premises Also a nice facility with a good waiting area for those of us that wait on premises More