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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
865 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 865 reviews

December 31, 2024

The purchasing process was very easy and fast. They have the best prices in town. More

by rojasmiguel384
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Lozado
Report | Print
Jan 02, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

December 30, 2024

It was a great one and excellent service Service person Mr..J .Tovar was sifting about notifying me it was ready More

by dloweryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.Tovar
Report | Print
Jan 01, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2024

Always love coming here to get service and my cars too, I love Nina she's always so helpful and sweet! Thanks so much for all. You do! More

by tonyaannyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Dec 31, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We hope you have a great day!

December 28, 2024

It was first time buying a vehicle at sterling and Alejandro Pacheco was great along with the rest of the team who made it easy. More

by Teresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Pacheco 5 stars
Report | Print
Dec 29, 2024 -

Sterling McCall Chevrolet responded

Hi Teresa, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

Always a good experience. Always a good experience. Always a good experience. Always a good experience. More

by Rmsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Myer
Report | Print
Dec 29, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

Very knowledgeable and professional staff they keep you informed via text or email and waiting area is great More

by caguer7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Dec 30, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 26, 2024

Have dealt with Jaime in the service department on more than one occasion and I must say every interaction has been more than pleasant. More

by Tomasflores91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Dec 28, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

It took 5 hours to get oil change and I had a appointment it was just a bad experience period More

by davisdonnell581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Dec 27, 2024 -

Sterling McCall Chevrolet responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Harless | Group 1 Automotive General Manager Sterling McCall Chevrolet Email: tharless@SterlingMcCallChevy.com

December 22, 2024

Terrible customer service. I asked to speak with a manager several times and my request was never granted. I’ll never go back here! More

by Mrs. Hensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service not sales
Report | Print
Dec 24, 2024 -

Sterling McCall Chevrolet responded

I apologize that you experienced a lack of communication. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. William Mixon Service Manager wmixon@sterlingmccallchevy.com

December 21, 2024

Everyone there is very accommodating and friendly. Everything is done quickly, would definitely go back again More

by tweismantel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margorie
Report | Print
Dec 24, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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