Back

Sterling McCall Chevrolet

Houston, TX

4.2
923 Reviews

17800 North Freeway

Houston, TX

77090

Directions

By Type

Showing 923 reviews

March 05, 2025

Oil change and state inspection took four hours. This is with an appointment. The staff are really nice and helpful but service management is asleep at the wheel. Unacceptable. I can go to a qu More

by da_bolls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken
Mar 09, 2025 -

Sterling McCall Chevrolet responded

Da_bolls, My apologies for what you experienced. This is not a what should have happened. We strive to excellence. I cannot find your name in the system can you please reach out to me at the number listed below? Thank you Best Regards, Kyle Mixon Service Director 281-784-5012

March 04, 2025

Yasmeen in service Was very helpful I love the communication with her she was great More

by Jasonflores20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmeen Zorrilla
Mar 09, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

Sales person saved a sale and gets a 10+. Finance was horrible. Very non responsive to several phone calls and non responsive to my finance institution. More

by pennyswalling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny G
Mar 08, 2025 -

Sterling McCall Chevrolet responded

Thank you for your review. I apologize on behalf of the finance department. Please email me at your earliest convenience so we can setup a meeting to discuss how I can assist you further with anything you need. Kind Regards, Tim Harless General Manager tharless@sterlingmccallchevy.com

March 03, 2025

Easy sale. Salesman not pushing all dealer add ons which drives up internet price. Great to deal with. More

by Dpolnick5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint
Mar 08, 2025 -

Sterling McCall Chevrolet responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2025

My salesman was a great guy. We did not waste no time. I was happy with my 2025 Chevrolet single cab. More

by pfausto610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reinier
Mar 09, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2025

A Chevy dealership offers a great selection of reliable vehicles, excellent customer service, and competitive pricing, making it a top choice for car buyers. More

by Ashlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim
Mar 09, 2025 -

Sterling McCall Chevrolet responded

Hi Ashlan, thank you so much for your positive comments about Sterling McCall Chevrolet! We hope you have a great day!

March 01, 2025

They have a very good customer service team I very satisfied with the service they provide More

by juanmarisol.jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 04, 2025 -

Sterling McCall Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Thanks to Ninete and Jasmine for the service and excellent communication and help looking forward to come back for another service More

by Ayooalexx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninete,jasmine
Mar 03, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

They are great! Clint was the salesperson and he is excellent..I love my new truck!!!! More

by william.evans.1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint, Carlos, Bianca
Mar 03, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 27, 2025

Outstanding customer service. Very good communication with representative throughout the repair. Timely repairs to vehicle. More

by Cwclements44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Myer
Feb 28, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

...
13
...