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Sterling McCall Chevrolet

Houston, TX

4.2
866 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 866 reviews

October 30, 2024

Juan is the best service provider, he was clear about what my car needed. Thanks. More

by ana.cervantes99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 01, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

My visit very good my salesman excellent and knowledge about the car Every body at the dealership was very good to work with I'm a satisfied customer I highly recommend Sterling McCall Chevrolet to my More

by howardrobert228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila, Tim Harless, Tim Brackenburg, Patrick Duffer
Nov 01, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 27, 2024

The service was great. Juan explained to me what was needed to be done after I told him my concerns. Thank you, Sterling McCall Chevy! More

by Toyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Davila
Nov 01, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at Sterling McCall Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2024

customer service here was down right atrocious it was practically non existent. i dropped my car off at 9 AM and didn’t get it back until 5:30PM and the lady who helped me had a horrible lack of communic More

by e2077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valerie Lex
Nov 02, 2024 -

Sterling McCall Chevrolet responded

e2077, I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Kind Regards, Tim Harless General Manager tharless@SterlingMcCallChevy.com

October 26, 2024

I'm very impressed by the service I received from my service Man and the people who fixed my car everyone did an awesome job and thank you for that a very happy customer More

by mcjoseph1967
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr Brad, Tim Brackenburg
Oct 26, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2024

It's a pretty good dealership for end of the year deals. Salesmen are friendly. Ladies don't go alone and uninformed. Also, watch out for the sharks once you get into the finance room. I absolutely love my More

by MsTruckLady
Recommend Dealer
Yes
Employees Worked With
Will in Service
Oct 28, 2024 -

Sterling McCall Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Will here at Sterling McCall Chevrolet! We hope you have a great day!

October 24, 2024

Service writer very knowledgeable, and polite. Very satisfied with time to do the work I requested. More

by Gcporter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 25, 2024 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Since I've been taking my truck in for any servicing, I have not had any bad things to say about this dealership, and I want to throw in a special thanks to Valery, my service advisor, she's been a very sw More

by castillo.m6309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valery
Oct 26, 2024 -

Sterling McCall Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Chevrolet. We hope you have a great day!

October 23, 2024

They sold me a car without oil then dint want to cancel transaction. ITS A SHAME THEY TREAT PEOPLE LIKE THAT ! More

by Cargue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dunno
Oct 25, 2024 -

Sterling McCall Chevrolet responded

Cargue, I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Tim Harless General Manager tharless@Sterlingmccallchevy.com

Oct 25, 2024 -

Cargue responded

Ask Chris

Oct 25, 2024 -

Cargue responded

….and you haven’t responded to my 2 emails I sent you!!

October 20, 2024

Been here only two times and can say I will not be going again. The first time the person helping me was rude and not welcoming at one point she just walked away so I left then she was upset I wasn’t there More

by ary.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure what their names are
Oct 23, 2024 -

Sterling McCall Chevrolet responded

ary.G, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. I look forward to an opportunity to understand more about what took place with this experience. Tim Harless General Manager tharless@Sterlingmccallchevy.com

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