Back

Sterling McCall Chevrolet

Houston, TX

4.2
867 Reviews

17800 North Freeway

Houston, TX

77090

Directions

By Type

Showing 867 reviews

March 28, 2024

It was a great job very professional and always getting the job done especially Majorie More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majorie
Mar 29, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Majorie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

Best service ever by Michelle Perez! She had the best attention. Had everything done fast and diligently. She made me feel important and happy! More

by bhubard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Pérez from Service
Apr 04, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Michelle provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 27, 2024

I buy a lot of cars and have had a lot of dealers be a real headache. This Chevy store was easy to work with compared to 90% of the other dealers I have experience with. They also ordered my floormats str More

by Isaiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Jayden , Oscar Guevera
Apr 03, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your experience! We're glad to hear that your experience at Sterling McCall Chevrolet was positive and that we made the process easy for you. We understand the importance of quality products like genuine floormats. We appreciate your business and look forward to serving you again!

March 26, 2024

The sale person name sara Davis made happen it got me into the truck I need . Thanks More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Davis , Digital AirStrike
Mar 29, 2024 -

Sterling McCall Chevrolet responded

That's great to hear! Sara did a fantastic job helping you get into the truck you needed. Congratulations on your new truck!

March 25, 2024

The person who helped me is not good at solving problems, they tore the glass paper and did not change it for the new one, the service is very poor. More

by Ruben Puerto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicio
Mar 27, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

March 21, 2024

Will was the agent that helped me out today. He was extremely kind and efficient. He answered all my questions and was very knowledgeable. More

by Tjteejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Mar 23, 2024 -

Sterling McCall Chevrolet responded

It's great to hear that Will provided you with excellent service! We aim to ensure that our agents are knowledgeable and efficient in assisting our customers. Thank you for sharing your positive experience!

March 21, 2024

Excellent attention good service good people whom look for your convenience, I have a good experience about all my needs thank you More

by contrerasjosel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald and Jerome
Mar 23, 2024 -

Sterling McCall Chevrolet responded

We are glad to hear about your positive experience at our dealership. Thank you for choosing us for your automotive needs!

March 16, 2024

Worst experience ever! Arrived at 7:30am for appointment and didn’t leave until 11:00 am. I text for updates with no response. I finally decided to look for my advisor and More

by garredondo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asim
Mar 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that your recent visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

March 16, 2024

Great customer service awesome. My service advisor Maddison Hatten was awesome. Very Knowledgeable and polite. More

by laineddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison Hatten
Mar 20, 2024 -

Sterling McCall Chevrolet responded

It's wonderful to hear that you had a great experience with our customer service and that Maddison provided excellent assistance. We appreciate your feedback and are glad to know that our team is knowledgeable and polite. Thank you for choosing our dealership!

March 14, 2024

responsibility and seriousness are not qualities that characterize them, They made me miss two weeks of work, I'm very upset More

by Jorge Meza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Mar 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that your experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

...
33
...