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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
867 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 867 reviews

March 14, 2024

My salesperson, Marjorie Mroz was very helpful, informative, and professional. She made the whole process a pleasure and I would refer my friends and family More

by slickrick112672
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz, Oscar Guevera, Kenny Gutnick, Sal Martinez, Edgar Davila
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Mar 16, 2024 -

Sterling McCall Chevrolet responded

That's wonderful to hear! We're glad that Marjorie provided you with such a positive experience and made the whole process a pleasure. Thank you for referring your friends and family to her. We're here to help and ensure your satisfaction with our services.

March 13, 2024

Kenny G was my sale person and lily was my financial assistant they did a wonderful job getting me in my vehicle that I brought very professional people at their job More

by randycopenhaver21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Gutnick
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Mar 15, 2024 -

Sterling McCall Chevrolet responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

March 12, 2024

Terrible customer service. Today, 04/03/04, I left my car for maintenance, my appointment was at 8am but I got my car in at 7:45am, it was still 12:30pm and they had done almos More

by Julián
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Perez
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Mar 13, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the long wait time to service your vehicle with us. I would like an opportunity to address your concerns and to earn your business, please contact me at tharless@Sterlingmccallchevy.com. I look forward to speaking with you. Tim Harless, General Manager

March 12, 2024

Great job, made sure to keep checking on me. Helpful with my questions I had More

by cruz.mark25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Mar 15, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

All staff were cordial, friendly and helpful. Sale rep was helpful and listened to my needs and made sure my expectations were met. More

by mmontez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Mroz
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Mar 15, 2024 -

Sterling McCall Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 12, 2024

It was probably the fastest experience I've had with a dealership. Selection was great More

by HOLYGRAIL1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Villarreal
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Mar 15, 2024 -

Sterling McCall Chevrolet responded

We're thrilled to hear that you had such a fast and efficient experience with us! Providing a streamlined process for our customers is important to us, and we're delighted that you found our selection to be great as well. Thank you for your feedback and for choosing our dealership!

March 11, 2024

I needed some tires mounted and balanced and a multipoint to see where I was at with my car making sure all was good to go and Jonathan, my service advisor was very welcoming on my walk in. Nice sense of hum More

by ppheland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cason
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Mar 14, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that Jonathan provided such excellent service during your recent visit for tire mounting, balancing, and a multipoint inspection. We're thrilled that he was welcoming, accommodating, and efficient, even on a busy Saturday. Your recommendation means a lot to us, and we're glad we could make your day a little easier with the complimentary wash. Thank you for sharing your positive experience!

March 09, 2024

Ken was a great service advisor. The dealership was packed so I definitely expected a wait, took about 3 hours but I walked out with a fixed vehicle. A weight has been lifted. Highly More

by shundria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Myers
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Mar 13, 2024 -

Sterling McCall Chevrolet responded

Thank you for sharing your positive experience at Sterling McCall Chevrolet. We're glad to hear that Ken provided excellent service and was able to address the issues with your vehicle. We understand that wait times can be challenging, and we appreciate your patience. We value your recommendation and look forward to serving you in the future. Safe travels!

March 05, 2024

Very knowledgeable about cars and great customer service by Mr MK.great job sir, thanks More

by lonziealexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. MK
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Mar 08, 2024 -

Sterling McCall Chevrolet responded

We're thrilled to hear about your positive experience with Mr. MK, especially regarding his knowledge of cars and great customer service. Thank you for recognizing his efforts and providing feedback. We appreciate your business, and we're here to assist you with any future needs. Thanks again!

March 03, 2024

Great customer service! Valerie kept me informed of the status and condition of the vehicle More

by Andrewcmoreno7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
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Mar 08, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Valerie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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