Sterling McCall Chevrolet

I answered an ad for a used car listed in "Excellent Condition". I was immediately informed that the car did not run and needed a fuel pump. I told them I would buy it providing it was repaired. They sa Condition". I was immediately informed that the car did not run and needed a fuel pump. I told them I would buy it providing it was repaired. They said it would be a week and sent me a price agreement that had a $1500 add-on. I assume this was for the cost of the repair. I refused to pay for the repair and they wanted to call it a "Dealership Fee". I refused that. I was then presented with a signed price agreement for the posted asking price plus TTL. I accepted that pending repair and final inspection. They said the parts for the repair would be in around the end of the week. They then claimed parts were delayed, it would be Thursday of next week. The salesman stopped responding to my texts. I contacted a different number and the salesman magically answered that the car had been sold to someone willing to buy it as is. The bottom line here is: 1) Their listings are inaccurate. 2) Their signed price agreements mean nothing. If they decide the price they sign off on is later somehow inconvenient, they have no qualms about violating their signed agreement. 3) Tim Hargrove, the General Manager sent a nice automated email giving his direct email and phone number stating if there were any problems I should contact him directly. Tim refused to answer calls or respond to either voicemail or email. 4) I possess copies of listings and texts as evidence of everything here. 5) It will be a cold day in you know where before I ever do business with Sterling McCall again. Beware, You Have Been Warned More

Great service - no haggling over prices. Easy to work with and professional staff. Will recommend Easy to work with and professional staff. Will recommend More

Not much to say any the dealership but Jaden Kelley and Todd Bagley are a true asset to that company Todd Bagley are a true asset to that company More

Today I experience the best visit, good costumer service and faster service too also I spend lest money the I think. Thank you so much for all you do for every person. and faster service too also I spend lest money the I think. Thank you so much for all you do for every person. More

From start to finish, service was smooth and easy with great communication. Nothing bad can be said. great communication. Nothing bad can be said. More

My advisor William Kirschner was very professional and kept me abreast of the status of the work being performed on my vehicle. When I pulled in to the Service Dept he immediately waited on me. I was ver kept me abreast of the status of the work being performed on my vehicle. When I pulled in to the Service Dept he immediately waited on me. I was very satisfied and will request William as my advisor for future appointments. More

The sales and finance teams were top notch at this dealership. If you are in market for a vehicle new or used please put this dealership on your shopping list. dealership. If you are in market for a vehicle new or used please put this dealership on your shopping list. More

Maddie was really helpful. She took care of my vehicle situation in a timely manner and was very nice throughout my whole visit. She took care of my vehicle situation in a timely manner and was very nice throughout my whole visit. More

Jonathan Castro was very thorough in taking care of us and gave great customer service. We really appreciate his help and his professionalism. and gave great customer service. We really appreciate his help and his professionalism. More