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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
867 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 867 reviews

December 14, 2023

Very friendly & helpful in the used car department. Can't say the same about the financial dept or maybe she was just havingva bad day More

by nikkimaloney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dami
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Dec 19, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 281.784.5002. I look forward to speaking with you. Tim Harless General Manager 281.784.5002 tharless@SterlingMcCallChevy.com

December 14, 2023

Excellent Customer Service. Staff was very helpful & kept me updated with my vehicle repair & extended warranty More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddison
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Dec 15, 2023 -

Sterling McCall Chevrolet responded

That's wonderful to hear! Being kept in the loop about your vehicle's repair and warranty updates can ease any concerns. Good customer service can make all the difference in ensuring a positive experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Valerie was great and the service I received was top notch. She took care of my truck like it was her own and let me know maintenance I should schedule according to the miles for next visit. Great job a More

by dyshonwashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
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Dec 15, 2023 -

Sterling McCall Chevrolet responded

Valerie is a fantastic service provider at Sterling McCall Chevrolet! It's great when professionals not only handle the immediate service needs but also provide guidance for future maintenance. That kind of care and attention can make a real difference in the long-term health of a vehicle. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Awesomeness! Everyone from check in, mechanics, to the advisor are nothing short of PROFESSIONAL! They are always appreciative for your trust in them. Thanks guys More

by yoyoDewjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Legg
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Dec 12, 2023 -

Sterling McCall Chevrolet responded

That's fantastic to hear! Having a team that's consistently professional and appreciative of your trust can make all the difference in the service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

I had a great visit. The technician made an extra effort to get my vehicle completed early The customer representative, Johnathan, was new, but efficient and very polite. More

by Nunge
Recommend Dealer
Yes
Employees Worked With
Nathan Cason
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Dec 13, 2023 -

Sterling McCall Chevrolet responded

That's wonderful to hear! It's always nice when a technician goes the extra mile, and having efficient and polite customer representatives can make the entire experience even better. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

The finance manager Eugene DelRiego was excellent and very helpful. Got me out of there quickly and I love my new car!! More

by mayfield52514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene DelRiego
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Dec 06, 2023 -

Sterling McCall Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Eugene provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 01, 2023

Excellent service Ben was on top of my vehicle needs and explain everything to me , and help me a lot More

by Armandoleiv22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben , service department
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Dec 06, 2023 -

Sterling McCall Chevrolet responded

It's fantastic to hear you had a great experience and that Ben provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

I paid for a service that I did not receive. Had my car 2015 Chevy Malibu towed from I.10 east over to Sterling McCall on North Freeway to get a new key and key pod made and programed, car woul More

by freddiemiles6487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
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Nov 30, 2023 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 28, 2023

Great customer service and satisfaction. I would recommend people to this company. I love the way the employees here treat their customers. More

by Zideck445
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ndofor Chefor, Digital AirStrike
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Nov 30, 2023 -

Sterling McCall Chevrolet responded

It's fantastic that Sterling McCall Chevrolet has left such a positive impression on you! Exceptional customer service and satisfaction, along with employees who treat customers well, can truly make a dealership stand out. Thank you for you business and kind words!

November 28, 2023

Good service but wait time for a oil change was over 3 hours with a promise of only 1.5 hours More

by judhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 19, 2023 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us. I would like an opportunity to address your concerns and to earn your business, please contact me at tharless@Sterlingmccallchevy.com. I look forward to speaking with you. Tim Harless, General Manager

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