Sterling McCall Chevrolet

Jonathan Ponce was spectacular and made my purchase of a new Tahoe absolutely easy and even delivered the vehicle to my home! The customer service is outstanding here and I recommend buying from theses guys new Tahoe absolutely easy and even delivered the vehicle to my home! The customer service is outstanding here and I recommend buying from theses guys any day More

The customer service SUCKS! ! Every since Sterling McCall bought out Munday the service in the service department has dropped drastically. I feel like when you make an appointmen ! Every since Sterling McCall bought out Munday the service in the service department has dropped drastically. I feel like when you make an appointment the sevice advisor that is assigned to your vehicle should come out and take care of the customer and not have the customers waiting cause you on a phone call. The respectable thing to do was to get off the phone and check the customer in or ask an advisor that's not busy to assist her on checking the customer in. My appointment was for 8:45, I didn't get checked in until 9:01 only because I had to go inside and raise xxxx about the advisor not coming out. Then when my vehicle was ready she didn't try to find I had to go to her once I saw my truck in the ready lane. I really HATE going there but my husband insists on going there since we bought it from Munday. 🚩🚩They go through service advisors you never get the same one when you go in for service. The service advisor that was assigned to vehicle for today 11/6/23 was Nina Moran DO NOT chose her cause she DO NOT have any customer service edict. Talked to the service manager who said he addressed the issue I had today and corrected it but I won't hold my breathe that he did what he said. Also he said he would take care of my next service whenever I come in. He stated that he would be sending me an email so I can have his email address and direct phone number. I have yet to receive that email again I am not gonna hold my breathe. After today, I will not be going back to pay out of pocket, but I will go back only to get my FREE oil change if and when he send the information STERLING MCCALL CHEVROLET ON 45 DO NOT TAKE YOUR VEHICLE THERE FOR SERVICE!!!! More

I was expecting more friendly people they tell you two hours and it’s 3 1/2 hours waiting room but let see they tell you two hours and it’s 3 1/2 hours waiting I hope next time is better hours and it’s 3 1/2 hours waiting room but let see they tell you two hours and it’s 3 1/2 hours waiting I hope next time is better More

The staff was awesome they were quick in response time and very friendly and courteous. and very friendly and courteous. More

My visit today was not very pleasant. I decided to wait on my car . I waited two and half hours before I was told what the problem was to my car. And than another hour and half to get the I decided to wait on my car . I waited two and half hours before I was told what the problem was to my car. And than another hour and half to get the problem resolved. I was told my phone rejected the texts sent by the serviceman. Lesson learned never wait you must keep checking on your car. More

Tyler was amazing and knew everything! He is amazing worker and needs to move up! He had a great attitude and gave me a very close estimate on everything. I would buy again from this locat He is amazing worker and needs to move up! He had a great attitude and gave me a very close estimate on everything. I would buy again from this location and I would buy from Tyler if he was under selling too! More

I am very upset with this visit. I paid to have tires balanced AND rotated. Rims were not rotated because I marked each rim prior to the visit and theyre in the same position!!! I paid to have tires balanced AND rotated. Rims were not rotated because I marked each rim prior to the visit and theyre in the same position!!! More

I have been a customer of thiis dealership for the better part of 10 years. For them to treat me the way I was treated yesterday is downright disgusting. I will never spend another dime there. I was charged part of 10 years. For them to treat me the way I was treated yesterday is downright disgusting. I will never spend another dime there. I was charged $150 for a diagnosis that was never performed. My niece has over 1 million followers on Instagram and she will post how unsavory Sterling McCall treats their Black customers. More

Great customer service! Staff very friendly and helpfulnesses totally recommend it come visit Sterling McCall Chevy Staff very friendly and helpfulnesses totally recommend it come visit Sterling McCall Chevy More

Easy great experience. I prequalified online, showed up to test drive, went to finance and was on my way home with my car. I prequalified online, showed up to test drive, went to finance and was on my way home with my car. More