Sterling McCall Chevrolet

Customer service is horrible. Service department not organized.No leadership nor experience of mechanical issues with any maintenance issues. Does not hold and responsibility of s Service department not organized.No leadership nor experience of mechanical issues with any maintenance issues. Does not hold and responsibility of service mishandling or time management.Management full of excuses. Entire service department gas light the customer through our vehicle down time. No one gives customer update on vehicle. Entire service department needs overhaul from maintenance crew to customer service representative. This organization is at the very bottom of and survey More

They listen to me and treat me with respect. My service rep, Jeff, I think, asked me if I wanted to learn how to check my tires. I appreciate the fact he thought I was capable. It made me feel My service rep, Jeff, I think, asked me if I wanted to learn how to check my tires. I appreciate the fact he thought I was capable. It made me feel good. More

Office team was so helpful, loved to deal with Valerie! First time experience here and glad to have come. First time experience here and glad to have come. More

Good customer service. Competent service advisers. Professional repairs and service. Good communication and timely updates. Competent service advisers. Professional repairs and service. Good communication and timely updates. More

I would like to Thank Nina! ! She went over and beyond her duties.. We need more people like her.. Thank you!! ! She went over and beyond her duties.. We need more people like her.. Thank you!! More

MyI wife Chev. Tahoe need new tires, wheel alignment and new shocks and struts so I took it to McCall, during the suspension inspection they discovered other issues Tahoe need new tires, wheel alignment and new shocks and struts so I took it to McCall, during the suspension inspection they discovered other issues that needed immediate attention. First of all my service tech advisor (Nina) was wonderful upon my arrival she was friendly, kind, very professional and knowledgeable. Her customer service was excellent during my whole visit. The repairs was completed to our satisfaction, I highly recommend Sterling McCall their staff goes beyond normal customer service. Thank you Nina your assistance is well appreciated. More

You ALWAYS need to check your bill. The inspection fee was NEVER credited and I got overcharged. When I asked for a refund they couldn’t cancel the transaction and I was offered a check The inspection fee was NEVER credited and I got overcharged. When I asked for a refund they couldn’t cancel the transaction and I was offered a check one week later. More

Exelente trabajo, muy profesional ayidan a las personas que llegan sigan siendo profesionales gracias 🙏 saludos que llegan sigan siendo profesionales gracias 🙏 saludos More

Services is impeccable, my service advisor Val always keeps me up dated on repairs. The sales team works hard to put you in the Vehicle you want and need. Financial team will work hard to get your purcha keeps me up dated on repairs. The sales team works hard to put you in the Vehicle you want and need. Financial team will work hard to get your purchase where it needs to be and Parts and accessories will help you outfit your ride More

Worked closely with me to make the deal work on a CPO 2024 ZR2. Service was prompt and transparent. 2024 ZR2. Service was prompt and transparent. More