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Sterling McCall Chevrolet
Houston, TX
906 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 906 reviews
September 06, 2023
Hands down the best customer service I have ever with a vehicle servicing. Alberto Perez has been the best technician and Sterling McCall has been the best place to take my vehicle. Previously I have dealt vehicle servicing. Alberto Perez has been the best technician and Sterling McCall has been the best place to take my vehicle. Previously I have dealt with other Chevy dealerships in the area but I’ve ever had any that have been so communicative and upfront on everything. I received text updates and calls every step of the way and I was even offered arrangements to pick up my car if I didn’t have a ride. If you want a competent, upfront and courteous service technician it is Alberto Perez. I can’t thank you enough! More
by Ymfourreaux
Employees Worked With
Alberto Perez
August 31, 2023
Totally understand that the possible delay of a 6 hour wait was due to being understaffed but, I was very stressed, annoyed, it didn’t help that the TV in the waiting area was not working. wait was due to being understaffed but, I was very stressed, annoyed, it didn’t help that the TV in the waiting area was not working. More
by vmire37
Employees Worked With
Gary
August 28, 2023
The service department is terrible. They do not answer the phone ever. They are so unorganized, it’s maddening to see…. I don’t think I will ever come back. I called and got hung up They do not answer the phone ever. They are so unorganized, it’s maddening to see…. I don’t think I will ever come back. I called and got hung up on 4 times. This morning I waited for a long time to get my car checked in and I was very graceful but I called from work and couldn’t get a straight answer from anyone on where my truck was or if it was ready. More
by leslieread4
Employees Worked With
Jocelyn
August 26, 2023
Today my wife and I were attended by two vendors, Mr. Kevin González and Gerardo Flores, because of Mr. Flores and his lack of credibility (LIAR) and incompetence I could not make the purchase today and Kevin González and Gerardo Flores, because of Mr. Flores and his lack of credibility (LIAR) and incompetence I could not make the purchase today and they had us for 4 hours . . in the dealer without resolving anything; It should be noted that my wife has a score of 685. Mr. Flores told me that the credit to my wife had been approved and later Mr. González arrives and tells me that the credit was not approved, alleging that there were differences in money and that since my wife does not have a license, that is why they do not approve the amount requested. He also told me that they had not run the credit, when I got home I saw that they had run it with several banks, denying the possibility with the bank of my choice. More
by cardo_nelson
Employees Worked With
Gerardo flores, Digital AirStrike
