
Sterling McCall Chevrolet
Houston, TX
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service Joyce is great to work with. Very efficient went out of her way to see that I was satisfied Met all expectations Would recommen this service depar Joyce is great to work with. Very efficient went out of her way to see that I was satisfied Met all expectations Would recommen this service department to all More
A/C repair. Prompt, friendly service! Took my 2015 Silverado to have A/C compressor replaced. Dropped it off around 8am was out the same afternoon. All good!! Prompt, friendly service! Took my 2015 Silverado to have A/C compressor replaced. Dropped it off around 8am was out the same afternoon. All good!! More
A/C Warranty Went in for my ac under warranty. Took a little longer than I would like, but the loner vehicle really helped. It made the wait much easier. Went in for my ac under warranty. Took a little longer than I would like, but the loner vehicle really helped. It made the wait much easier. More
Absolutely horrible I went for a tire repair only...I experienced something,I thought I would never experience,with such a huge company like Chevy. I picked up my 2017 I went for a tire repair only...I experienced something,I thought I would never experience,with such a huge company like Chevy. I picked up my 2017 Equinox to find out the tech that replaced tire had totally damaged my rim!!! And left the excess debris on it, thinking I won't notice. Shady!!! Absolutely no consideration what so ever!!! As to service advisor Connie,I would never deal with her again...prior to give the go to replace tire, I had found same tire cheaper at discount tire. I called Chevy informed service advisor, on which she told me just bring copy with me at the time of pick. I got there and had to wait 45 mins for the adjustment because advisor Connie did not inform the appropriate person. So, as you can see even customer advisor don't care! I spent my whole Saturday dealing with Chevy for service that should have taken an hour to fix. At the end manager agreed to repair the rim the had the SUV for 5 days and not once did they offer any compensation for the inconvenience they caused me!! More
Service Dept Yes, Munday service dept and the Service tech Andrea will always have my business. She's very knowledgeable, courteous and on time. Perfect servi Yes, Munday service dept and the Service tech Andrea will always have my business. She's very knowledgeable, courteous and on time. Perfect service always More
Don't go anywhere else! The shopping, as well as the purchase/financing process went as smooth as possible. My salesman (Julio Navarro) went above and beyond to help my find The shopping, as well as the purchase/financing process went as smooth as possible. My salesman (Julio Navarro) went above and beyond to help my find the Chevrolet that fit my needs and budget. I could not be happier with my 2017 Cruze - it has bells and whistles that you would think only come in luxury cars...if you haven't test driven a Chevy lately - I suggest you give them a look and do it at Munday Chevrolet! More
Best place Alway courteous mindful of my time my car repairs always done right the first time in a minum of time my daughter brought her new subudan from munday Alway courteous mindful of my time my car repairs always done right the first time in a minum of time my daughter brought her new subudan from munday 2017 came 155 miles to purchase her car like the people like the dealership More
Service June 16, 2017 I have been coming to Munday Chevrolet for at least 5 years. My experience today was as wonderful as the rest. I had a new service consultant today Jo I have been coming to Munday Chevrolet for at least 5 years. My experience today was as wonderful as the rest. I had a new service consultant today Joyce Cullin. She was very good...professional and attentive. I love how she pointed out the recommendations for my next oil change and the prices. This way I can be prepared financially when I come in. Thank you Joyce, I hope you're my consultant when I come back. Sincerely, Lois L. Jones More
Great Deal had a awesome Sales Consultant. Ahmed Altaher . He knew the answer to all the questions I had about the vehicle ( 2017 Malibu ) and even check with me had a awesome Sales Consultant. Ahmed Altaher . He knew the answer to all the questions I had about the vehicle ( 2017 Malibu ) and even check with me a few days later to make sure I was still happy with the vehicle .... Ahmed I would recommend you to all of my friends. Thanks again More
Terrible Service I was highly disappointed with my last visit at Monday Chevrolet. First of all, I had made an appointment to test drive a vehicle (2017 Chevy Cruze H I was highly disappointed with my last visit at Monday Chevrolet. First of all, I had made an appointment to test drive a vehicle (2017 Chevy Cruze Hatchback) in the show room and when I arrived for my appointment, the vehicle was still in the show room. I had to wait another hour for the employees to track down all of the keys for all of the vehicles in the show room because all of cars had to be moved so I could test drive the vehicle I was interested in. I would have understood if I had no appointment, but I was physically at the dealership earlier that day and told them I would be back at 6PM for a test drive. Then, after the test drive, I knew I wanted to purchase the vehicle. I was looking into a 3 year lease with 12,000 miles per year. I am also a family member of a GM employee, so I receive an additional discount. However, when they came out with the numbers, they wanted me to pay $450 per month for a CHEVY CRUZE. If you look on Munday Chevrolet's website, the exact vehicle I wanted to purchase was only $175 per month. When I brought up the website to the store manager, he said that the car has special wheels, which makes the price much higher. He then said that he has to make some money and that was why he could not offer me a better price. Yet, as a GM family member, the dealership is not supposed to make any money. They are supposed to offer us the same deal they would offer themselves. Additionally, wheels that cost $2,000-2,500 DO NOT more than double the cost of the car monthly. However, the worst part was that I paid for my father to fly down from Massachusetts to help me buy the car. As I am young and this is my first large purchase, I knew I would need him to co-sign. Therefore, I felt swindled because clearly Monday Chevrolet has a major issue with false advertising. I never would have flown my father down here to Texas for what was clearly a rip-off. Also as a fun fact, my parents just singed a 3 year lease with 12,000 for a 2017 Lexus RX for $400 per month. I find it hilarious that a high-end Lexus SUV costs LESS per month than a Chevy Cruze. Next, after making the above known to the manager who was useless during this entire ordeal, we were finally able to speak with the employee in charge of leases. She re-ran the numbers with our discount, and it turns out the vehicle would only cost $200 (without rims) or $275 (with rims). I find it simply amazing that this is the only individual in the entire building that was able to come up with these numbers, especially after the manager had told us he had his 'best people running and re-running the numbers'. After all of this, you will be surprised to discover that I did end up purchasing the vehicle. This is only because I love that car and no other dealership in the area had that specific car with the correct packages and in the color I desired. I really did not want to purchase this vehicle from Monday Chevrolet because I find their establishment completely repulsive. The employee who took me on the test drive was unable to answer any of my questions, and the manager was only looking to take our money. I will NEVER recommend Munday Chevrolet to anyone. In fact, I have specifically told my friends to avoid this establishment at all costs. As a GM employee family member, I am dumbfounded and disgusted that GM allows this kind of behavior in one of their dealerships. I hope that something will be done in response to this survey. More