
Sterling McCall Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
Showing 866 reviews
Did not dealer prep car, then when had chance didnt try to This is my 2nd used car purchased from them, the reason? no high pressure sale tactics. The first car had a bad film on it, made the windshield not go This is my 2nd used car purchased from them, the reason? no high pressure sale tactics. The first car had a bad film on it, made the windshield not good, they wouldnt fix but sent me to a shop they used and I paid 150.00. Just traded that car for another better used car. Same thing, crud all over the vehicle, and when I noticed they hadnt cleaned it off as agreed I checked the air filter and cabin filter, both filthy. No oil change sticker either. So I had the oil changed 52 bucks, changed the filters out myself to save money, 35 bucks, and tried all types of cleaners for 2 days trying to get that stuff off the windshield and other glass. Finally found something that took it off but took alot of elbow grease. I called the salesperson through out this and he asked did the people who changed your oil look and see if it was dirty? and suggested I use steel wool on the glass. What a crock! Once you sign, you can bet nothing else will be done for you. I waited 2 hours for them to prep this vehicle and they didnt do it and charged me for it. Not one value stem, dirty filters, crud all over the car, and didnt change the oil. Given the opportunity to make this right, they claim after all this they still did a dealer prep. So now I know that I paid 150 for a windshield on the other vehicle was unnecessary as well. Buyer beware!!! they will lie and will not make it right if you prove to them with pictures that they didnt do it. They will not get anymore of my business and I was loyal customer. They are not close to my home and I went all that way thinking they would treat me fairly. I just had to buy this second vehicle before I compared their same tactics and same excuses. The sprayers on their lot spray the cars with some kinda bad stuff that is hard to get off and its in the windshields. You cant see it until direct sunlight then it looks like the milkyway! Be safe Be cautious and dont take their word for anything. More
Worst service dept ever Apparently brakes separate at 15k miles on a new Silverado. Had to get GM corp involved. Worst service dept I've ever delt with. Incompetent and Apparently brakes separate at 15k miles on a new Silverado. Had to get GM corp involved. Worst service dept I've ever delt with. Incompetent and out to only make a buck on something GM couldn't believe they hadn't covered. More
Poor customer services I went in looking for a new car. The showed me one car a demo car to be exact. I asked about another car they just brushed me off like it was nothin! I went in looking for a new car. The showed me one car a demo car to be exact. I asked about another car they just brushed me off like it was nothin! They didn't try to give me the car I asked about or wanted!! No test drive ,they just wanted that car sold if u ask me!! The finance manager Sal Watson has poor customer service skills he is very rude n arrogant as xxxx!! I barely even seen my saleman so he was no help at all!! I don't like my car at all, I'm so unhappy I was just in need of a car so I got it,after looking for a car for days n stressed out they made it no better! Plus Mr. Sal Watson was presurring me into making da deal are it wasn't Goin to be a deal at all!! He had my friend put out because my friend works in the business so he know how the car business works n was helping me with Getting a good deal n Mr. Watson don't like it. Plus they will get wAtever they can out of you if u don't know the business!! It's all about the money because they didn't even try to satisfy me or my needs at all!! ?????? I'm just so unhappy!!! I just wanted a Malibu LT with dark seats I don't get neither!!! Smh More
Buying and Trading in made easy! I would definitely send my friends, family and anybody looking for a car to your dealership and to the salesman, Luis Corona. He helped me so much wit I would definitely send my friends, family and anybody looking for a car to your dealership and to the salesman, Luis Corona. He helped me so much with the car trading and buying. I actually wasn't planning on buying that night, but he made it so easy, and again, was so helpful, that it only made sense to go ahead and close the deal - the sooner, the better...in with the new and out with the old. THANK YOU!! More
Chevrolet 1999 Service Robin Tichenor did a fantastic job. The car was completely checked and some repairs recommended. I only chose some which were important. I paid ex Robin Tichenor did a fantastic job. The car was completely checked and some repairs recommended. I only chose some which were important. I paid exactly what was estimated with no surprises. While the car was in the shop Munday Chevrolet provided a complementary loaner car! More
POOR CUSTOMER SERVICE After buying a 2014 truck, signed contract and all. Seat was broken took it to get fixed had to drop it off. 3 days later still no word on the truck, After buying a 2014 truck, signed contract and all. Seat was broken took it to get fixed had to drop it off. 3 days later still no word on the truck, service writer kept going to voicemail. finally demanded to speak to anybody on the status of our truck, surprise it was done and just sitting there. A week later they called to ask for my fiance's information because they wanted to get a "better" loan qualification for us. One week with no word goes by. Call them back and find out the financing "FELL THRU". Drive up there to speak to finance, get shoved into internet sales guy's office. Finally left not really know what was going on, why our loan still wasn't approved and not knowing the status of our vehicle. HORRIBLE CUSTOMER SERVICE... CUSTOMER IS NOT FIRST AT THIS DEALERSHIP. More
Best car purchase I purchased a 2015 malibu 1lt , the service I received was great, my brother recommend me his sales person, Tyrone Mayo, he said he was a great salesm I purchased a 2015 malibu 1lt , the service I received was great, my brother recommend me his sales person, Tyrone Mayo, he said he was a great salesman. I was a little scared to purchase a vehicle , since my first car purchase was a nightmare from xxxx, Mr.Mayo was very helpful and knowledgeable about the vehicles I was interested in, he showed me how a car purchase SHOULD be. Mr.Mayo stayed passed his work hours (10:30 pm on a saturday!) to ensure my deal was made as promised and that I was completely satisfied with the purchase. More
Great Sales and Finance Team! I just purchased my new Colorado LT. Great salesman, finance folks got me an awesome interests rate! I will definitely buy my vehicles from this locat I just purchased my new Colorado LT. Great salesman, finance folks got me an awesome interests rate! I will definitely buy my vehicles from this location in the future. More
Just an Awesome Experience John Pieper is the "GoTo" Man I and my family are very ecstatic & happy to have bought our 2015 Chevy Equinox LS from Munday Chevrolet Dealership. I worked with John Pieper, our sa I and my family are very ecstatic & happy to have bought our 2015 Chevy Equinox LS from Munday Chevrolet Dealership. I worked with John Pieper, our salesman at Munday Chevrolet. John has been very upfront about everything from Pricing to features available on our 2015 Chevrolet Equinox LS. Overall the help and service made available by John Pieper and management at Munday Chevrolet has been awesome. i had my doubts about the availability of a particular Equinox color and also financing through Munday Chevrolet,but after meeting with John Pieper he made me feel at home and very comfortable. i never believed I could actually be able to get rid of my 2003 Honda civic but John and Chris the sales manager made it possible. They took very good care of my needs including working on making sure my Air Check texas voucher was eligible and properly applied to the pricing of my car.They also financed my Chevy Equinox at very competitive rates and the finance Manager even agreed to pulling just one credit bureau instead of other dealerships pulling all three credit bureaus. It was a humbling experience, I felt very relaxed and at home at my Munday Chevrolet dealership.If you want to experience real awesomeness than i strongly recommend you check out Munday Chevrolet. I left this dealership feeling awesome and happy. John is a very good man, very helpful and will go the extra mile if necessary to make your car purchase nothing less than an awesome experience. More
horrible Horrible service. Long waiting time, they lost my key, my car was there for over 4 days to get the AC fixed when I picked it up it was still not wor Horrible service. Long waiting time, they lost my key, my car was there for over 4 days to get the AC fixed when I picked it up it was still not working and of course tje techs where already gone, so I had to take it back the next day. Not to mention they didn't work on my car for 2 days because according to them they did not have an approval, but didn't bother to call me, oh and by the way they did have rhw approval I had a proved it on Friday when I dropped it off! Horrible place and expensive! More