
Sterling McCall Chevrolet
Houston, TX
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4th New Vehicle Purchase from Munday Chevrolet!!! This was my 4th vehicle to be purchased from Munday Chevrolet and the 5th vehicle overall to be purchased from Keith Moore!! My entire vehicle purchas This was my 4th vehicle to be purchased from Munday Chevrolet and the 5th vehicle overall to be purchased from Keith Moore!! My entire vehicle purchase experience was wonderful, especially with the addition of Matt in the trade-in department and having the opportunity to work with Mike in finance again!! Keith Moore sold me my 2010 Camaro through a previous dealership and since he did such an excellent job, I returned to Munday to purchase a 2014 Camaro 2SS. Keith has also sold my husband and I a 2011 Chevy Silverado Texas Edition, a 2012 Chevy Silverado LTZ and a 2013 Chevy Silverado Texas Edition through Munday Chevrolet. He was excellent on past purchases and even better this time around!! I believe A lot of car salesman do not care about the individuals they sale to, just the sale itself but if you find the RIGHT salesman, just as I have in Keith Moore (I will continue to follow him if he decides to leave Munday), then I believe your vehicle buying experience can be exceptional!! With all my experiences I have told him upfront what I'm working with as far as a down payment, if I have any trades, how much I'm looking to spend and where I would like my monthly payments to be at and with all my purchases all I had to do was walk in, sign the papers (everything exactly as I requested) and drive away a HAPPY, HAPPY customer!!! I don't regret dealing with Keith or Munday Chevrolet and I will continue to deal with Keith and recommend him and the fine staff at Munday (Matt, Jeff & Mike) to EVERYONE I know……………and as far as I’m concerned, Keith should be in a manager position, he's that good!! Great job Kieth, Matt, Mike and Munday Chevrolet!!!! More
As our first time buyers at Munday Chevrolet, Hyder gave us a great experience and helped us with everything we were looking for. I will definitely request him to anyone and in the future shop here again. I us a great experience and helped us with everything we were looking for. I will definitely request him to anyone and in the future shop here again. I gave Hyder a 5 on his customer service which he helped us with all the vehicle guidelines and answer all us questions with no hesitation. More
We came to Munday Chevrolet back in 2013 looking for a slightly used 2012 Chevy Cruze as a family car. We had Hyder as our sales rep. to walk us through on how to get a car. He was very detailed, very pos slightly used 2012 Chevy Cruze as a family car. We had Hyder as our sales rep. to walk us through on how to get a car. He was very detailed, very positive and knowledgable about the Chevy Cruze. A year later, which is 2014, we decided to trade in our 2012 Chevy Cruze for the 2014 Chevy Camaro 1LT COUPE, also known as the 2014 Chevy Camaro RS, so we went straight to Hyder. Next thing you know, we are driving out with the car we always wanted. Thanks to Hyder and the most friendliest staff ever! I definitely recommend this Munday Chevrolet location to anyone, here you will feel at home. More
If they could get 0 stars that's what they would get. Munday Cheverolet contacted my husband concerning him wanting to get a chevy silverado quad cab. We wanted something used and it didn't have to be Munday Cheverolet contacted my husband concerning him wanting to get a chevy silverado quad cab. We wanted something used and it didn't have to be fancy. We were told no problem. Also we advised them that my mother was in the market for a vehicle as well and had a large down payment. My mom fould the vehicle she wanted and after back and forth with the bank we selected a vehicle that they said the bank would accept. We were there for hours waiting on what I don't know, only to be told that the bank closed and that they wouldn't have a response til the next business day which was Monday. They called my mom and said they had everything taken care of and she could come in and get her car, they never called my husband and when he called they just said come out. Then they called him back and asked if my mom would cosign for my husband. He was like no, I just paid off a car 6 months ago and paid it off early with no late payments. Needless to say we get out there and the salesman that was helping us was not there and SAL Watson helped us. He was rude very arrogant. He asked my husband again about my mom cosigning and my husband and mom said no. He gave my mom one spr and she questioned it because of her credit score (he never had our paperwork in front of him to tell us exact figures) he left came back and said you are right the apr is less. She asked what kind of deal can you work out if I pay cash for the car. He was like nothing so I took over. He demeanor and attitude was horrible. He told us we came to them and I was like y'all call us and you can't make money unless someone buys a car. Needless to say my mother took her money and left. They just point blank told my husband they couldn't get him approved. My husband went to another dealership and they said we have an approval from a bank that said y'all were already approved at Munday chevy with a co signor (which was my mom). My husband was livid. He nor my mom ever gave consent for the dealership to submit a loan with both of them on it. We called the dealership and spoke to SAL, once again the arrogant attitude came out and he said my mom gave consent (lies) she was sitting there and said I never consented for y'all to do this. SAL then starts laughing and joking with others in the background saying we have a disgruntal customer on the phone. We hung up and called the manager, no response. We are making it our person mission to tell everyone about the shady dealings of this dealership. My husband went to Autonation Chevy on the gulf freeway and has the exact truck he wanted. My mom went to Sterling mccall Nissan on sw freeway (excellent service) and has a brand new 2014 nissan versa sedan no cosignors. Just the other day I received a denial letter from a finance company stating that my husband was approved at Munday cheverolet but the approval expired. (But I thought he couldn't get approved) This dealership is the worst. Beware they will hurt your credit. More
Hyder Alkhazall and Noel Villatoro are very helpful on giving advise and comparing vehicles to fit your needs. Aside from helping us with that dilemma they both advised us on our credit issues and made my giving advise and comparing vehicles to fit your needs. Aside from helping us with that dilemma they both advised us on our credit issues and made my husband and I feel like if we knew each other for a long time. They make you feel welcome and are very friendly. I will make Munday Chevrolet my only dealership to go to and recommend, as long as Hyder Alkhazall and Noel Villatoro are there!! Thank you so much guys and Munday Chevrolet take care of these guys they are very knowledgeable and know what they are doing! More
This was the easist auto purchase I've ever made. I completed my application on Munday's website. Hyder with the internet sales department contacted me immediatly to determine what my needs was. I ha completed my application on Munday's website. Hyder with the internet sales department contacted me immediatly to determine what my needs was. I had a few questions and knew just what I wanted in this vehicle. Hyder was very professional, responsive and knowledgable of the 2012 Chevrolet Camero. Hyder located the vehicle (in the right color & options) that had everything I dreamed and sent me a text message with the stock number. I arrived at the dealership that evening and around 6:30 and was greated at the door by Hyder. He was courtesy and had the vehicle of my choice waiting for me in front the door. I was on my way home in my new 2014 Blue Ray Mettalic 1LT Camero by 8:30. Hyder is the greatest car salesman I've ever met. I will definitly recommend him and Munday Chevrolet to my family/friends. Thank you Hyder for your wonderful customer services ethics!!!!! PS - He even followed up with me this morning - Now that's Excellent Customer Service!!! More
I am so happy to share this experience with everyone. First off I original talked to Justin about a 2014 Chevy Equinox. When I was finally ready to come into the office Justin told me he will be off that First off I original talked to Justin about a 2014 Chevy Equinox. When I was finally ready to come into the office Justin told me he will be off that day so he referred me to Hyder. Hyder was WONDERFUL!!!!!!!!!!!!!! I had negative equity on my Nissan Altima and my trade wasn't good either. However Hyder made it happen for me and I will forever be thankful. I drove off in a 2014 Chevy Equinox about 2 and a half hours after I got to the dealership. One thing I liked about the experience is I wasn't treated like a customer I was treated like a person. Hyder was so down to earth and I like that. Overall I had the best experience ever at a dealership and when I get my next vehicle I'm definitely going to see Hyder. Thank you Hyder so much! More
I went into the dealership with a quote from another dealership. I met with Hyder who promised to match the competitors price on a 2014 Malibu. Hyder did that and much more. I could have done business w dealership. I met with Hyder who promised to match the competitors price on a 2014 Malibu. Hyder did that and much more. I could have done business with the other dealership, since I was going to pay the same price for the vehicle, but what earned my business was how honest Hyder was with me. His honesty, professionalism, knowledge and overall friendly attitude instantly made me think this guy takes care of his customers. The process was easy, Hyder did most of the work, got me a great deal and threw in some extras that just made the purchase even more great. Even though I just bought this new vehicle I can see myself returning to buy another car from the same dealership. Everyone I met with there was extremely helpful and polite along with being absolutely professional and made me feel at ease with buying my vehicle. I actually enjoyed the experience, it was painless. The car I wanted wasn't in stock, I wanted one of the popular colors that the dealership did not have in stock, but that did not hinder Hyder from putting me in the exact car I was looking for. Within a couple of days my car was ordered and delivered in the exact color I wanted, with no problems at all. Hyder went above the call of duty when it came to earning my business and taking care of me as a customer. I will return. More
Great experience with my recent purchase. The sales staff were just as determined to get me into a car as I was. I appreciate the hard work! were just as determined to get me into a car as I was. I appreciate the hard work! More
I was shopping for a new corvette and stopped by Munday Chevy. It was very busy. I waited about five minutes and the sales manager came out of his office to help me. He took time to show me the cars and th Chevy. It was very busy. I waited about five minutes and the sales manager came out of his office to help me. He took time to show me the cars and then set me up with one of his sales people after they had taken care of another customer. I ended up getting a new corvette and couldnt have been happier with my purchase! If you need a chevy go to Munday! They will give you the best service and price. More