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Sterling McCall Hyundai

Houston, TX

Overview
Reviews
Vehicles
4.5
986 Reviews
Call Dealership (713) 981-3990
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10301 Southwest Fwy.

Houston, TX

77074

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Showing 986 reviews

November 26, 2024

Profesional, fast and honest business people. Maria is one of the best! Go see her! More

by Felicia Ciorbei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Malave
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Nov 28, 2024 -

Sterling McCall Hyundai responded

Hello Felicia, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2024

I have been using this Dealership since 2015 and have not had any problems. The service they provide is great and a free outside wash. I will continue use them More

by hall_bertha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rogers
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Nov 27, 2024 -

Sterling McCall Hyundai responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

Incredibly slow service. Poor communication and did not compensate for lost time. Needs to improve More

by Acgpearland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Galan, Maurice Caraway
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Nov 27, 2024 -

Sterling McCall Hyundai responded

Acgpearland, We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

November 19, 2024

Cedric - great service pleased with the entire day. Great job and pleasant service - thank you More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
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Nov 22, 2024 -

Sterling McCall Hyundai responded

Hi Debbie, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

Excellent salesperson in Sara. She went above and beyond to ensure customer satisfaction. Although I still have some unresolved issues, Sara and Shane in Financing have continue More

by IMPASSABLE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara in Sales!, Maurice Caraway
Report | Print
Nov 21, 2024 -

Sterling McCall Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

I am satisfied with the work done on my car and the excellent customer service by Caleb Manuel and the auto technician that worked on the vehicle. They’re both great and supportive. More

by Paul Ibitayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Manuel
Report | Print
Nov 19, 2024 -

Sterling McCall Hyundai responded

Hello Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

Really appreciated Caleb for his great customer service experience.Thank you,Caleb for everything.I appreciate you. More

by billieb.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Nov 19, 2024 -

Sterling McCall Hyundai responded

Hello, we're happy you found Caleb to be so supportive during your experience here at Sterling McCall Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Glen was amazing, listened to my concerns, addressed effectively and went beyond to fix it More

by Jaycastro94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenis Blankenship
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Nov 18, 2024 -

Sterling McCall Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

I bought my first car here, and the staff was extremely professional, and provided excellent service. Alex was especially thoughtful, and kind. More

by ciafricano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Esquivel , Frank Galan, Maurice Caraway
Report | Print
Nov 18, 2024 -

Sterling McCall Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Service and representative were great and updated me throughout. In addition the text updates are perfect More

by cbs004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Carcamo
Report | Print
Nov 18, 2024 -

Sterling McCall Hyundai responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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