
Sterling McCall Hyundai
Houston, TX
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These guys had my car for 3 MONTHS! ! And counting with no transparency on when it’ll be done. I went in for a recall and was literally getting hung up on when checking on the status of ! And counting with no transparency on when it’ll be done. I went in for a recall and was literally getting hung up on when checking on the status of my vehicle. Craig the service advisor is a liar and very rude… I was told next week every week I asked like I said it’s been 3 MONTHS!! At what point do I get a little transparency. It’ll be one thing if they told me how long it’ll take but they told me it’ll be done one Wednesday then I call they say next Wednesday and so on. I don’t usually leave negative reviews but DO NOT GET YOUR CAR SERVICED HERE. THEY DONT CARE ABOUT YOU NOR YOUR CAR AND YOU WILL GET HUNG UP ON IF YOU TRY TO GET ANSWERS. More
This was a wonderful purchasing experience. Charles was definitely five star. The attention we received was phenomenal. I would highly recommend this to anybody who is looking for a new Hyundai Charles was definitely five star. The attention we received was phenomenal. I would highly recommend this to anybody who is looking for a new Hyundai. More
This dealership is very professional and trustworthy because of their customer service respect for the customer and their needs . I am very satisfied with their service. because of their customer service respect for the customer and their needs . I am very satisfied with their service. More
The adviser was helpful, and patient. Customer made an appointment at the wrong place, but the asviser was still willing to squeeze the customer for the maintenance he needed. Customer made an appointment at the wrong place, but the asviser was still willing to squeeze the customer for the maintenance he needed. More
My experience at this dealership was amazing and I highly recommend coming if you are shopping for a vehicle. My salesman was Andrew Maserati and he made my first car buying experience great. recommend coming if you are shopping for a vehicle. My salesman was Andrew Maserati and he made my first car buying experience great. More
This dealership is awesome. Super easy to fix an appointment and staff is professional, courteous and supportive. Troy Brymer was nice enough to explain every detail from start Super easy to fix an appointment and staff is professional, courteous and supportive. Troy Brymer was nice enough to explain every detail from start to end. I am thankful and wish them all the best. More
I just want to say that I do not live close to this location but I chose to drive 45 minutes to an hour in traffic to get there. The service from those helping and others were great. Aaron immediately location but I chose to drive 45 minutes to an hour in traffic to get there. The service from those helping and others were great. Aaron immediately contacted Carlos Becerra to be ready to assist me when I came in. More