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Sterling McCall Hyundai

Houston, TX

4.5
990 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 990 reviews

May 31, 2025

Everything was taken care of & I was happy with the service. Ivan kept me updated More

by kandicec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Diaz, Frank Galan
Jun 03, 2025 -

Sterling McCall Hyundai responded

Hi Kandicec, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Poor customer service . Never returned my calls,I had to make calls to ask questions More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis
Jun 04, 2025 -

Sterling McCall Hyundai responded

Thank you for bringing this to our attention, and please accept our sincerest apologies. The experience you’ve described is unacceptable and not reflective of the level of service we aim to provide. You should never have to chase down information or feel unheard—we understand how frustrating that must have been. We take your feedback seriously and will be using this as a coaching opportunity with our team to ensure better communication and follow-through moving forward. Your time and trust are important to us, and we’re committed to doing better. If you’re open to it, we’d appreciate the opportunity to speak with you directly and make things right. Please contact me at your earliest convenience at 713.981.3948. Thank you, Heather Woodyard Service Director hwoodyard@sterlingmccallhyundai.com>

May 27, 2025

I had to wait awhile (3 hours) at this dealieship. since the finance person decided to take a client before me. Wasn't fair to me, but I waited. The salesman was quick and was easy to work with. More

by ir_gutier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Leal, Frank Galan
May 29, 2025 -

Sterling McCall Hyundai responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2025

Philip and Alex took very good care of us when we went to go buy the car. We were very satisfied with the exceptional service! More

by Michaelon1765mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Galan
May 28, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

Fit me in, diagnosed the problem and fixed in less than 3 hours. Well done More

by Wyzcrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
May 24, 2025 -

Sterling McCall Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

Lisa and Sam are awesome! They took care of us and the process was quick and easy. More

by Kaylaskeene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Preist, Frank Galan
May 25, 2025 -

Sterling McCall Hyundai responded

Hi, thanks for your praise and kind comments about Lisa and Sam. Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2025

The sales person Sherwin is very accommodating and helpful on what we are looking for a car. He offered us coffee and water cookies. Transaction is very simple and no stress. Sherwin thank you for th More

by jescobido64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherwin, Frank Galan
May 24, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. If you have any further questions, please give us a call. We're always happy to help!

May 22, 2025

All the sales group and finance were excellent: Ashley, Vaughan and Andrew Narvaez. Thank you so much! More

by julia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley
May 24, 2025 -

Sterling McCall Hyundai responded

Hi Julia, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

I throughly felt at ease from start to end. My assigned representative explained the process to determine what was wrong with my car. I received a a itemized overview of all parts under the ho More

by Hainsworthpatriciacollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Dillon
May 23, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found Dillon to be so supportive during your experience here at Sterling McCall Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2025

I worked with Sarah & she made it so easy & seamless. She was amazing. I definitely recommend using Sterling Mcall & get with Sarah. More

by snunez1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Buffington
May 21, 2025 -

Sterling McCall Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sarah here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

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