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Sterling McCall Hyundai

Houston, TX

Overview
Reviews
Vehicles
4.5
1,032 Reviews
Call Dealership (713) 981-3990
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10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,032 reviews

November 29, 2024

My son drop my car off on a Monday they told us how long it would take to get to the car . They text their findings gave some suggestions. They fix the car in the amount of time they stayed More

by ivoicedata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cederic
Report | Print
Nov 29, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

Great customer service Mr Cedric really takes care of his customers 5* all the way More

by Mrclh0034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rogers
Report | Print
Nov 29, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2024

My service guy was right to the point explaining everything that a person should know he mades he makes a person feels right at home. I would recommend my experience to all my family and More

by armstrongd408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon , Frank Galan
Report | Print
Nov 29, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2024

The customer service is always exceptional at Sterling McCall Hyundai. My service advisor, Troy, was very helpfully and took great care of my vehicle on November 26th when I brought it in for a State Insp More

by Patricia_batiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Nov 29, 2024 -

Sterling McCall Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2024

Coming to Sterling McCall was the best decision I've made this year. Having Mr. Glenis work on my vehicle was a great experience. He was very courteous, professional and knowledgeable. More

by walkertammy47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenis
Report | Print
Nov 27, 2024 -

Sterling McCall Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 26, 2024

Good experience, people here are friendly and knowledgeable. They help you with correct advice. Important thing they don't your time. More

by nksharma2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angane, Frank Galan, Maurice Caraway
Report | Print
Nov 27, 2024 -

Sterling McCall Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2024

Profesional, fast and honest business people. Maria is one of the best! Go see her! More

by Felicia Ciorbei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Malave
Report | Print
Nov 28, 2024 -

Sterling McCall Hyundai responded

Hello Felicia, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2024

I have been using this Dealership since 2015 and have not had any problems. The service they provide is great and a free outside wash. I will continue use them More

by hall_bertha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rogers
Report | Print
Nov 27, 2024 -

Sterling McCall Hyundai responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

Incredibly slow service. Poor communication and did not compensate for lost time. Needs to improve More

by Acgpearland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Galan, Maurice Caraway
Report | Print
Nov 27, 2024 -

Sterling McCall Hyundai responded

Acgpearland, We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

November 19, 2024

Cedric - great service pleased with the entire day. Great job and pleasant service - thank you More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Report | Print
Nov 22, 2024 -

Sterling McCall Hyundai responded

Hi Debbie, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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