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Sterling McCall Hyundai

Houston, TX

Overview
Reviews
Vehicles
4.5
985 Reviews
Call Dealership (713) 981-3990
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10301 Southwest Fwy.

Houston, TX

77074

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Showing 985 reviews

March 14, 2024

Super professional salesperson- Johnny. Treated me like a VIP. Highly recommend asking for Johnny when looking to purchase a Hyundai. More

by frankmauro
Recommend Dealer
Yes
Employees Worked With
Lisa
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Mar 16, 2024 -

Sterling McCall Hyundai responded

That's fantastic to hear! We're glad that Johnny provided you with a VIP experience and that you had a positive interaction with him while purchasing your Hyundai. Thank you for recommending him. We're here to help and ensure your satisfaction with our services.

March 12, 2024

The salesman Carlos Becerra was very knowledgeable about the vehicle we were intrested in. The entire team was able to make the deal happen, thank you so much Sterling McCall Hyundai. More

by dboyz9682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Becerra
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Mar 14, 2024 -

Sterling McCall Hyundai responded

We're delighted to hear that Carlos provided you with knowledgeable assistance and that the entire team at Sterling McCall Hyundai was able to make your deal happen! Providing excellent service and ensuring our customers find the perfect vehicle is our top priority, and we're glad we could meet your expectations. Thank you for your kind words. We appreciate your business and look forward to serving you again in the future!

March 09, 2024

Danual was very helpful and professional. Everyone was nice and the whole transaction was so easy. More

by kim.hering78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Galan
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Mar 12, 2024 -

Sterling McCall Hyundai responded

It's wonderful to hear that Danual was very helpful and professional and that your entire transaction was easy. Safe travels, and thank you for sharing your positive experience!

March 06, 2024

Very nice new dealership. Good customer service and the wait time i was quoted was accurate More

by Alexislking28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Mar 09, 2024 -

Sterling McCall Hyundai responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 04, 2024

My rep Fred was very kind and explained everything included in the service for my Hyundai. I would recommend working with him and will continue to get my car serviced at Sterling McCall. More

by Driver24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Mar 08, 2024 -

Sterling McCall Hyundai responded

We're pleased to hear that Fred, your service representative at Sterling McCall Hyundai, was kind and provided thorough explanations of the service for your Hyundai. Thank you for recommending him, and we're glad to have earned your continued trust for servicing your car. We appreciate your business, and we look forward to providing excellent service for your Hyundai in the future!

March 01, 2024

Excellent customer service,the representative that helped us was very knowledgeable.The service technician found out the problem within a few hours. Which was great . Our car was at another dealership off an More

by williamsjacqueline54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric, Frank Galan, Tim Harless
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Mar 03, 2024 -

Sterling McCall Hyundai responded

We're thrilled to hear about your excellent customer service experience at Sterling McCall Hyundai. It's great that the representative was knowledgeable, and the service technician efficiently identified the problem within a few hours. We appreciate your positive feedback. We value your business and look forward to serving you again in the future!

February 29, 2024

Great client service. Fast, friendly and reliable for nine straight years! Keep it up everyone More

by Wsnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob palmer
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Mar 01, 2024 -

Sterling McCall Hyundai responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 29, 2024

I cannot speak on the sales department but, the service center is unorganized and lacking in customer service from the service advisors. Although management attempted to rectify the situation overall the e More

by ww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cedric
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Mar 03, 2024 -

Sterling McCall Hyundai responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Mar 13, 2024 -

Sterling McCall Hyundai responded

My apologies for the delay in my response, and I'm sorry for any inconvenience you may have had with our service department. Unfortunately, I'm unable to find you in our customer database. To assist you further, could you kindly reach out to me, using my contact information below? I would like to know more about this situation and your cooperation will help us to prevent this issue from happening in the future. Regards, Mark Nikolaus Service and Parts Director mnikolaus@sterlingmccallhyundai.com

February 27, 2024

Service tech not engaged with customer. Pretty didn't care and IT SHOWED. My paper was on the desk for and hr he never came and talked to me etc. I had to find him in order to get informati More

by Anquinette2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CEDRIC ROGRS
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Apr 04, 2024 -

Sterling McCall Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 24, 2024

I had the pleasure of talking to Trey. He was very helpful and knowledgeable. I purchased a car and it was a smooth process. More

by Jung C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey, Diego, Frank Galan, Tim Harless
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Feb 27, 2024 -

Sterling McCall Hyundai responded

We're thrilled to hear that Trey provided you with helpful and knowledgeable assistance during your car purchase! A smooth process is always a positive experience. Thank you for choosing us, and we appreciate your feedback. Wishing you many enjoyable miles in your new car!

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