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Sterling McCall Hyundai

Houston, TX

4.5
1,007 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,007 reviews

February 27, 2024

Service tech not engaged with customer. Pretty didn't care and IT SHOWED. My paper was on the desk for and hr he never came and talked to me etc. I had to find him in order to get informati More

by Anquinette2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CEDRIC ROGRS
Apr 04, 2024 -

Sterling McCall Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 24, 2024

I had the pleasure of talking to Trey. He was very helpful and knowledgeable. I purchased a car and it was a smooth process. More

by Jung C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey, Diego, Frank Galan, Tim Harless
Feb 27, 2024 -

Sterling McCall Hyundai responded

We're thrilled to hear that Trey provided you with helpful and knowledgeable assistance during your car purchase! A smooth process is always a positive experience. Thank you for choosing us, and we appreciate your feedback. Wishing you many enjoyable miles in your new car!

February 22, 2024

The dealership itself was very clean and was very organized well kept not a lot of clutter on desk, and all the paperwork was done electronically More

by Sageraci57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy and Bella. Bella did an outstanding job of communicating with me through the whole transaction always a very quick answer
Feb 24, 2024 -

Sterling McCall Hyundai responded

We appreciate your observation about the cleanliness and organization of our dealership. Maintaining a clean and organized environment is important for providing a positive experience to our customers. Thank you for choosing our dealership!

February 22, 2024

Love this dealership they are so professional. They handle your vehicle with care, and they communicate with you on updates, and they are very professional. More

by Kandice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenis, Cedric
Feb 24, 2024 -

Sterling McCall Hyundai responded

We're thrilled to hear that you love our dealership and appreciate the professionalism, care, and communication provided during your experience. Your satisfaction is our priority, and we look forward to continuing to meet your expectations. Thank you for your kind words and for choosing our dealership!

February 19, 2024

The employees are very knowledgeable and caring. I will recommend this dealership to anyone who is looking to purchase a vehicle. More

by elishastjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Tim Harless
Feb 22, 2024 -

Sterling McCall Hyundai responded

We appreciate your kind words! It's great to hear that our employees were knowledgeable and caring during your visit. Thank you for recommending our dealership to others looking to purchase a vehicle. We value your recommendation and look forward to assisting you or your referrals.

February 13, 2024

Tim and his crew are always professional and friendly. They make sure the job is done and done right! Very pleased with their performance and service. More

by E. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harless
Feb 16, 2024 -

Sterling McCall Hyundai responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 09, 2024

Jacob is amazing he solve my problem really quick and he has my car on time More

by Mbruten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 13, 2024 -

Sterling McCall Hyundai responded

It's fantastic to hear that Jacob provided amazing service by quickly solving your problem and ensuring your car was ready on time. We appreciate your positive feedback. We value your business and look forward to serving you again in the future

February 09, 2024

Thanks to Cedric Rogers in service department car was serviced and returned really fast. Bmerchant More

by bmerchant001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rogers
Feb 13, 2024 -

Sterling McCall Hyundai responded

It's fantastic to hear that Cedric in the service department provided you with fast and efficient service for your car. We appreciate your business and look forward to serving you again in the future!

Feb 13, 2024 -

bmerchant001 responded

Will return whenever I need anything done in the future.

Feb 13, 2024 -

bmerchant001 responded

I would recommend Sterling McCall to everyone, especially if you have a Hyundai.

February 07, 2024

My purchase experience at Sterling Mc Call Hyundai was impeccable! They are kind, friendly and honest and they are willing to work with your purchase needs.. I received top-notch service from Bella and Ro More

by Lazell NX 200T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
Feb 10, 2024 -

Sterling McCall Hyundai responded

We're thrilled to hear about your impeccable purchase experience at Sterling McCall Hyundai! It's fantastic that Bella and Roger provided top-notch service, and you found the team to be kind, friendly, and honest. Thank you for choosing Sterling McCall Hyundai, and we look forward to serving you again in the future!

February 06, 2024

Visit went well. I did have to send the vehicle back to have codes reset because they forgot to do so. More

by ggriffin63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Feb 09, 2024 -

Sterling McCall Hyundai responded

Thank you for sharing your feedback about your visit. We appreciate your understanding, and it's great to hear that the issue with the codes was addressed promptly. We're here to help!

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