Sterling McCall Hyundai

Their finance department is very rude forced to sign up some services which ws optional some services which ws optional More

This was my first online purchase of a car. The saleman, Danual Kerry, was very good to answer my questions and helpf me along with this different kind of car purchase,. They provided all the The saleman, Danual Kerry, was very good to answer my questions and helpf me along with this different kind of car purchase,. They provided all the information I could think about and we finally made a deal. They help me to walk through the process. It was very easy. They delivered my car to Allen, Texas and picked up my trade-in. It was very simple. I was a little reluctant to buy a car where I could not touch but the information they provided for the auto I wanted was very helpful. I am very happy with the car. More

Told me I’d be paying for Msrp, showed up . Wasted my time and gas. Shuffled me around into another sales man’s office just to tell me they are only selling this car 10% over msrp. Wasted m Wasted my time and gas. Shuffled me around into another sales man’s office just to tell me they are only selling this car 10% over msrp. Wasted my time as we went back and forward over email for 2 months. Just to mislead and waste my time. Not sure the point of doing this. Gets you no business. That’s what that does. This company Lost my cash sale. More

Mark Nikolaus and Cristal Soto of Sterling McCall Hyundai were very helpful and professional when servicing my vehicle. They both went out their way to put the customer first. were very helpful and professional when servicing my vehicle. They both went out their way to put the customer first. More

I love this dealership. Nothing short of exceptional. Every time I go in to the South Loop location it’s always pleasant experience. Nothing short of exceptional. Every time I go in to the South Loop location it’s always pleasant experience. More

Don't walk away from this service department, RUN! If you like no returned calls or updates then this might be the place for you. Car was not even diagnosed and they forgot to put the engine cover bac If you like no returned calls or updates then this might be the place for you. Car was not even diagnosed and they forgot to put the engine cover back on. More

Jesse was very attentive and worked with the maintenance team to get my car worked on before close. He was engaging and assured me that my work would be completed so I could take my car home the same day. I team to get my car worked on before close. He was engaging and assured me that my work would be completed so I could take my car home the same day. I had a great experience thanks to Jesse! More

Extremely horrible service, very deceptive sales practice. They told me the vehicle was available and had me drive 35 miles and when I got there they told me the vehicle just got sold. I told them I practice. They told me the vehicle was available and had me drive 35 miles and when I got there they told me the vehicle just got sold. I told them I was coming with check in hand. More

I want to share my experience of Sterling McCall Hyundia the past few days. I called Saturday night and was transferred to Used Sales. I spoke with a salesman named Edward. I asked him if they had a spe the past few days. I called Saturday night and was transferred to Used Sales. I spoke with a salesman named Edward. I asked him if they had a specific car to which he said yes. I said that the car was priced very well and I wondered why it had not sold. I asked if it was a smokers car or had any major problems that caused it to still be there because as I stated, it was very aggressively priced. He told me that it was not a smokers car, that he had driven it and that it was very clean and a nice ride. I let him know that since I am out of town, I am going to pay someone to go there and do an independent inspection and as long as it comes back okay, I will fly in this weekend to purchase the vehicle. I will give a $500 deposit to hold the car as well, we agree. Monday morning I pay an independent inspector $220 to go and do a thorough inspection of the car. When he finishes he calls me to give me an initial reaction. The first thing he says is that when he opened the door, the smell of cigarettes was so strong, they must have left the windows up when they smoked. There were also cigarette holes in some of the interior of the car. At this point, I am already out, but wait, there's more... I won't bore you with the other multiple issues that the car had, but it is very irritating to throw away $220 to have a car inspected because the salesperson is a liar. All he had to say is I don't know about the car, but he flat out said it is not a smokers car. If he had said it was a smokers car, I would have been out at that point. So thank you Edward in Used Cars for making me waste $220 on a car that you either knew was not what you said it was and you lied about it, or you didn't know what it was and you lied about it. Either way, Thank you Sterling McCall for allowing your salespeople to just lie to potential customers. More

Sold vehicle out from under us even though we had a signed contract. Huge disappointment. Avoid! signed contract. Huge disappointment. Avoid! More