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Sterling McCall Hyundai

Houston, TX

Overview
Reviews
Vehicles
4.5
985 Reviews
Call Dealership (713) 981-3990
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10301 Southwest Fwy.

Houston, TX

77074

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Showing 985 reviews

July 11, 2023

Brought my car in for maintenance. Was a super easy and pain free experience. Booked the service online through the dealership's website. The service advisor who handled my car was ver More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rodgers
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Aug 03, 2023 -

Sterling McCall Hyundai responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 07, 2023

No fuss appointment booking and ontime delivery as promised. Kept updating thru sms on progress. More

by thap143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
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Jul 25, 2023 -

Sterling McCall Hyundai responded

Thank you for your kind words! We are thrilled that you had a pleasant visit!

July 06, 2023

It was a pretty good dealership i had a perfect experience in there. Staff was great More

by feyzanurbugrahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ELVIS
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Aug 01, 2023 -

Sterling McCall Hyundai responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai.

June 30, 2023

The Service advisors have always been incredibly helpful. Today I was helped by Cedric, who so good at helping me get in and out with everything being taken care of.Thanks Very Much More

by tlhall69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Report | Print
Aug 03, 2023 -

Sterling McCall Hyundai responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Cedric was able to meet your expectations. Sterling McCall Hyundai appreciates your business and we look forward to the opportunity to assist you again. Thank you for your Five-Star review!

June 28, 2023

Good customer service skills and I will recommend this to my friends fast service provider More

by Kemi44b
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Glenis
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Jun 30, 2023 -

Sterling McCall Hyundai responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

June 25, 2023

I went to get a oil change and a low beam light bulb replaced but no bulb was installed the rep said bring car back and will replace free but he wasn’t there at work and wanted me to wait another two ho More

by nandellbaines
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Galan, Tim Harless
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Jun 26, 2023 -

Sterling McCall Hyundai responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

June 23, 2023

Fred Leber is the perfect service advisor; courteous, respectful, professional. Very thorough and informative without being pushy. I appreciate his assistance. I enjoyed my book while I waited. Car was r More

by Margarita.Martin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred Leber
Report | Print
Jun 27, 2023 -

Sterling McCall Hyundai responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 20, 2023

The team, starting with the valet to checking inand out with Genus was a great experience. All were friendly, courteous, professional , and thorough. More

by Spuggy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Glenis Blankenship, Frank Galan, Tim Harless
Report | Print
Jun 22, 2023 -

Sterling McCall Hyundai responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 19, 2023

Our sales person was great Irving did a wonderful job. He was very empathetic the our situation and showed a great deal of compassion. More

by sayboom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Valequez, Frank Galan, Tim Harless
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Jun 20, 2023 -

Sterling McCall Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Sterling McCall Hyundai

June 16, 2023

They always do a great job! Now you can wait six weeks to get an appointment. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Muldanado
Report | Print
Jun 19, 2023 -

Sterling McCall Hyundai responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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