
Sterling McCall Hyundai
Houston, TX
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Parts department takes too long to help you. While waiting, there was an employee being happily romantically touch by another employee. I asked the personnel in the parts department what was his While waiting, there was an employee being happily romantically touch by another employee. I asked the personnel in the parts department what was his name, he said “Tony”. The other employee name according to the dealership place is “Yolanda”. Instead of spreading employee romance in the work area please help your customers. Hope I get help next time and not waiting to get parts. So unprofessional for two employees to have this attitude. More
Very responsive. Everything they verbally & on writing was just what the product looked like. Cut the transaction over the phone & when I went to pick it up, was Everything they verbally & on writing was just what the product looked like. Cut the transaction over the phone & when I went to pick it up, was in & out on less than a half hour. Just a pleasure to do business with. More
This was my first online purchase of a car. The saleman, Danual Kerry, was very good to answer my questions and helpf me along with this different kind of car purchase,. They provided all the The saleman, Danual Kerry, was very good to answer my questions and helpf me along with this different kind of car purchase,. They provided all the information I could think about and we finally made a deal. They help me to walk through the process. It was very easy. They delivered my car to Allen, Texas and picked up my trade-in. It was very simple. I was a little reluctant to buy a car where I could not touch but the information they provided for the auto I wanted was very helpful. I am very happy with the car. More
Told me I’d be paying for Msrp, showed up . Wasted my time and gas. Shuffled me around into another sales man’s office just to tell me they are only selling this car 10% over msrp. Wasted m Wasted my time and gas. Shuffled me around into another sales man’s office just to tell me they are only selling this car 10% over msrp. Wasted my time as we went back and forward over email for 2 months. Just to mislead and waste my time. Not sure the point of doing this. Gets you no business. That’s what that does. This company Lost my cash sale. More
Mark Nikolaus and Cristal Soto of Sterling McCall Hyundai were very helpful and professional when servicing my vehicle. They both went out their way to put the customer first. were very helpful and professional when servicing my vehicle. They both went out their way to put the customer first. More
I love this dealership. Nothing short of exceptional. Every time I go in to the South Loop location it’s always pleasant experience. Nothing short of exceptional. Every time I go in to the South Loop location it’s always pleasant experience. More
Don't walk away from this service department, RUN! If you like no returned calls or updates then this might be the place for you. Car was not even diagnosed and they forgot to put the engine cover bac If you like no returned calls or updates then this might be the place for you. Car was not even diagnosed and they forgot to put the engine cover back on. More
Jesse was very attentive and worked with the maintenance team to get my car worked on before close. He was engaging and assured me that my work would be completed so I could take my car home the same day. I team to get my car worked on before close. He was engaging and assured me that my work would be completed so I could take my car home the same day. I had a great experience thanks to Jesse! More