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Sterling McCall Hyundai

Houston, TX

4.5
970 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 970 reviews

March 12, 2025

Very nice people working were efficient and allowed me to come in without an appointment to program a key for me More

by makiya.mayhew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 15, 2025 -

Sterling McCall Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Hyundai! We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2025

I had made an appointment for 9:30 am for a bulb to be changed. My car didn’t get pulled in until over an hour later. By the time it was ready it was over an hour and a half after my appointment time. I More

by Barbaraann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Mar 15, 2025 -

Sterling McCall Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (713) 981-4400 when you have a chance. Thank you, and we look forward to hearing from you.

March 12, 2025

Friendly staff, answered all the questions we had, didn’t pressure us into anything. Easy process! More

by loribeth09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Frank Galan
Mar 15, 2025 -

Sterling McCall Hyundai responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

Customer service from the salesman, GM and finance was awesome. I would buy another vehicle here again. More

by Isaiah Presas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Mar 14, 2025 -

Sterling McCall Hyundai responded

Hi Isaiah, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 06, 2025

I received prompt professional service and enjoyed the text communication while waiting on site. My service tech was friendly and courteous. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Manuel, Frank Galan
Mar 09, 2025 -

Sterling McCall Hyundai responded

Hi Jesse, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2025

Sam H. made my car buying experience very pleasant and easy! Sterling McCall Hyundai has a great atmosphere. More

by Monica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hoehne, Frank Galan
Mar 09, 2025 -

Sterling McCall Hyundai responded

Hi Monica, we're happy to hear you had such a positive experience with Sam! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2025

Don was my service advisor, he was wonderful, very professional & knowledgeable. He made recommendations to keep my vehicle in great shape More

by canderson0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in Service
Mar 09, 2025 -

Sterling McCall Hyundai responded

Hello, we're happy you found Don to be so supportive during your experience here at Sterling McCall Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

I had purchased a 2023 Hyundai Elantra Limited form you guys on the 18th of January 2025 and the guy who did our deal, Rodger lied to both me and my mom when we were signing the paper work and due to this More

by rodriguezchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles, Maurice, Corey. , Frank Galan
Mar 08, 2025 -

Sterling McCall Hyundai responded

Chris, It is unfortunate that the lender declined your loan. While we made every effort to work on your behalf, we are not able to have a lender alter their programs. If you have any additional questions, please feel free to contact me directly. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

March 01, 2025

Caleb was the gentleman who helped me. He explained everything in detail and told me to ask him about anything I didn't understand and he would go over it as much as I needed. He was very More

by Jeh13149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb was the only one I dealt with
Mar 04, 2025 -

Sterling McCall Hyundai responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Highly recommend this dealership. Excellent customer services. I had a great experience purchasing my new vehicle. More

by Teresa Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Gallegos
Mar 03, 2025 -

Sterling McCall Hyundai responded

Hi Teresa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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