
Sterling McCall Hyundai
Houston, TX
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Hyundai Tucson 2017 lease The salesperson I worked with, Daniel Moreno, was very thorough in determining the best car fit for my needs, and also a very nice individual to work The salesperson I worked with, Daniel Moreno, was very thorough in determining the best car fit for my needs, and also a very nice individual to work with. This is my first experience with a car lease, so the only initial surprise for me was the additional amount included for car protection, depreciation, etc. added to the monthly lease amount. I am not sure if the Sales staff knows these specific costs that the Finance staff encourages including for lease agreements? ... or if they are optional? In any case, this incremental cost was reasonable - although initially unexpected. I have not visited this dealership for the initial car service appointment, so will skip the ratings below. More
purchase of Hyundai Santa Fe Limited Ultimate sales experience professionally handled with no pressure--the price was fair compared to other dealers--the trade in value for my Lexus purchased from sales experience professionally handled with no pressure--the price was fair compared to other dealers--the trade in value for my Lexus purchased from Sterling McCall Lexus was the same as Car Max evaluation. More
V. Satisfied. I shopped around for a nice vehicle that helps my needs I checked with few dealers but finally I gained what I looked for from Sterling Mc call Hun I shopped around for a nice vehicle that helps my needs I checked with few dealers but finally I gained what I looked for from Sterling Mc call Hundai and the friendly staff. Thank you. More
Great deal and service. The best car buying experience I've ever had. My sales person Lisa was awesome from dealing with the pricing to the knowledge of th deal and service. The best car buying experience I've ever had. My sales person Lisa was awesome from dealing with the pricing to the knowledge of the vehicles she showed me. More
Follow up with paperwork mix up - RUDE Dealership had a paperwork mix up and forgot to get me to sign my lease. They called my relatives (whose # must somehow be in their system because I n Dealership had a paperwork mix up and forgot to get me to sign my lease. They called my relatives (whose # must somehow be in their system because I never disclosed them) instead of me. I called them back to see what was wrong and agreed to go in and sign the docs because they forgot to give me to sign. The finance guy over the phone said "OK, otherwise we would take the car back." I was thinking to myself xxx, didn't I just say I was going to go in and sign it? Would have preferred him to thank me for my trouble to makeup for his mistake but I guess his lack of communication skills made him spew out a threat of sorts? Anyways , sales guy was good though but finance guy needs more people skills. More
Excellant experience Friendly, professional service from start to finish! Lisa Priest was wonderful. Our experience could not have been better. We have already recommend Friendly, professional service from start to finish! Lisa Priest was wonderful. Our experience could not have been better. We have already recommended Sterling McCall Hyundai to a friend. More
Customer Service This dealership knows how to treat a customer. All of my questions were answered in a timely manor. Everything was fully explained to me. I enjoyed wo This dealership knows how to treat a customer. All of my questions were answered in a timely manor. Everything was fully explained to me. I enjoyed working with Lisa Priest and look forward to returning for any future purchases. More
poor management I would not recomend them. No one greeted me, told me one price then changed it. Finance person was RUDE. Place is not kept up. I would not recomend them. No one greeted me, told me one price then changed it. Finance person was RUDE. Place is not kept up. More
Great Place My experience was quick and easy. I am very impressed with the quality of my Elantra and how smooth it drives. Additionally, my salesman was very frie My experience was quick and easy. I am very impressed with the quality of my Elantra and how smooth it drives. Additionally, my salesman was very friendly and helpful. Overall, a good place to purchase a vehicle. More
Fair Deal Salesman and manager were both open and honest. I believe the deal was fair for both parties. Overall, I would recommend this dealer to anyone in the Salesman and manager were both open and honest. I believe the deal was fair for both parties. Overall, I would recommend this dealer to anyone in the market for a Genesis. More