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Sterling McCall Hyundai

Houston, TX

4.5
985 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 985 reviews

March 06, 2025

I received prompt professional service and enjoyed the text communication while waiting on site. My service tech was friendly and courteous. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Manuel, Frank Galan
Mar 09, 2025 -

Sterling McCall Hyundai responded

Hi Jesse, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2025

Sam H. made my car buying experience very pleasant and easy! Sterling McCall Hyundai has a great atmosphere. More

by Monica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hoehne, Frank Galan
Mar 09, 2025 -

Sterling McCall Hyundai responded

Hi Monica, we're happy to hear you had such a positive experience with Sam! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2025

Caleb was the gentleman who helped me. He explained everything in detail and told me to ask him about anything I didn't understand and he would go over it as much as I needed. He was very More

by Jeh13149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb was the only one I dealt with
Mar 04, 2025 -

Sterling McCall Hyundai responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2025

I had purchased a 2023 Hyundai Elantra Limited form you guys on the 18th of January 2025 and the guy who did our deal, Rodger lied to both me and my mom when we were signing the paper work and due to this More

by rodriguezchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles, Maurice, Corey. , Frank Galan
Mar 08, 2025 -

Sterling McCall Hyundai responded

Chris, It is unfortunate that the lender declined your loan. While we made every effort to work on your behalf, we are not able to have a lender alter their programs. If you have any additional questions, please feel free to contact me directly. Maurice Caraway General Manager mcaraway@sterlingmccallhyundai.com

February 28, 2025

Highly recommend this dealership. Excellent customer services. I had a great experience purchasing my new vehicle. More

by Teresa Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Gallegos
Mar 03, 2025 -

Sterling McCall Hyundai responded

Hi Teresa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2025

Benny was very helpful to go through the process which could be complicated. Everyone else are always nice when I ask something. Sharing video form technicians were very helpful to understand what service More

by lsmgrace14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito(Benny)
Mar 01, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2025

They overcharged for our 2025 Tucson. $1,100 for tint. $500 for Ikon Connect which is not necessary because you can track your vehicle using Bluelink which is already included for free. $ More

by Peter N
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Unknown
Feb 28, 2025 -

Sterling McCall Hyundai responded

Peter, Please contact me at your earliest convenience. I'd like to discuss your experience and answer any questions you may have. I look forward to hearing from you soon. Sincerely, Jesse Valdez General Sales Manager jvaldez@sterlingmccallhyundai.com

February 22, 2025

Service. Donhan were great. Kept me informed, very personable. Service prompt. Thank you very much. More

by jcksn3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donhan, Frank Galan
Feb 28, 2025 -

Sterling McCall Hyundai responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Feb 28, 2025 -

jcksn3r responded

No

February 21, 2025

Jonathan was great he explain and let was helpful in finding out what was wrong with my car More

by jonathan157680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 23, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

Excellent and professional service from Caleb Manuel, but at the service shop, the exterior door handle (left, front) of my Tucson was broken. Caleb is waiting for approval to replace the part. More

by leonardodebourg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Manuel
Feb 23, 2025 -

Sterling McCall Hyundai responded

Thank you for taking the time to share your experience. We appreciate your kind words about Caleb and his professionalism. However, we're sorry to hear about the issue with your door handle. Please know that we take concerns like this seriously, and we are committed to making things right. I understand that Caleb is already working on a resolution, but if there' anything we can do to assist in the meantime, please don't hesitate to reach out to us directly. We value your business and appreciate the opportunity to address this matter. Thank you, Heather Woodyard Service Director hwoodyard@sterlingmccallhyundai.com

Feb 23, 2025 -

leonardodebourg responded

Thank you for your kind response. I will keep you informed the solution to the problem. Regards. C. De Bourg

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