Sterling McCall Hyundai

Excellent and friendly service Our service was handled in a very timely manner. Any questions we had were answered in a manner easily understandable. We were also made very comforta Our service was handled in a very timely manner. Any questions we had were answered in a manner easily understandable. We were also made very comfortable while waiting for the service on our car to be done. More

Unsatisfied Repeat Customer (Never Again) This is my 3rd Hyundai purchase (Genesis, Sonata Hybrid and Santa Fe) and 2nd from this dealership. I feel OK about the purchase but ripped off in 1 m This is my 3rd Hyundai purchase (Genesis, Sonata Hybrid and Santa Fe) and 2nd from this dealership. I feel OK about the purchase but ripped off in 1 major aspect. I paid for a new vehicle and everything on that new vehicle should be new, current or up to date. I shouldn't have to beg for a current GPS map version on a new vehicle. At the time of purchase my map should at least be current. I really shouldn't have to ask for a current map on a vehicle I bought new. I shouldn't be referred to MnSoft to purchase a current map on a vehicle I just bought new where I am essentially paying twice for a current map version. That is xxxx poor customer service and is a pure money grab. I will not ever buy from this dealership again and it will be a major consideration on my next vehicle purchase as to what brand I will buy. I should add that the vehicle I traded in had a newer map version then the one in the new purchase. My salesperson and GM were advised of my feelings but didn't rectify the situation to my satisfaction. More

Jonathan Kim - great Salesman Jonathan Kim help us out a lot. He was direct with the cost and did not lie or try to sell us something other than what we wanted. He treated us wit Jonathan Kim help us out a lot. He was direct with the cost and did not lie or try to sell us something other than what we wanted. He treated us with respect. More

Fraudulent dealer, faulty cars and service Entered into contract falling prey to a cheap sales tactic for a used Acura rdx on 11 June 2016, faulty car failed inspection on 14th june at their ow Entered into contract falling prey to a cheap sales tactic for a used Acura rdx on 11 June 2016, faulty car failed inspection on 14th june at their own company Sterling mccall acura, but dealer refused to give us cancellation form even after contract was void as per contact clause of safety inspection. He agreed to repair the car only partly which was not acceptable. We didn't even drive the car out of his parking lot. We cancelled the insurance and down payment, send him a letter of cancellation by certified mail (14th june) same day as inspection, after he threatened to  repossess the car and affect our credit report. Now TD finance -dealers finance company is bolstering fraud again, sending us notices for payment. They processed the loan when contract was void, without proof of insurance or delivery receipt misled by Fraudulent dealer. Still pursuing this case with GM Mr. Prather who is not communicating with us anymore or cooperating to cancel the contract. We were treated very badly with derogatory remarks when asked for cancellation form by a person who claimed to be GM. Now GM denies this saying he never met us without accountability of allowing people in his cabin posing as GM in his absence. We have no economic damages but now away debt for car which we didn't take and a rude personal experience that can never be forgotten. More

New Lease Overall my experience was great. Lisa --- was just who i needed to work with in the transaction. She was informative, flexible, and personable. She pr Overall my experience was great. Lisa --- was just who i needed to work with in the transaction. She was informative, flexible, and personable. She promptly got me through the leasing process. My car is gorgeous and I coudln't be happier! More

Excellent experience We had an excellent experience at Sterling McCall Hyundai. They were helpful, not pushy in any way and made the entire car buying experience very enjo We had an excellent experience at Sterling McCall Hyundai. They were helpful, not pushy in any way and made the entire car buying experience very enjoyable. Our sales person, Peter Sadeghi, was fantastic and I would recommend him to anyone. More

Not a good time agt Sterling McCall's Not happy! They sold me a Santa Fe with only one key - when I asked for the second one as I was leaving, the salesmen told me there was often only on Not happy! They sold me a Santa Fe with only one key - when I asked for the second one as I was leaving, the salesmen told me there was often only one key with a used car. I always buy used cars - NEVER WITH JUST ONE KEY! I kick myself for driving away, but I had been there several hours and it seemed like something that could be resolved later. WRONG! The manager, Stephen Prather, apparently does not care for dealership reputation... More

good dwal Good job and worked hard to make a deal. Will be back again if need another vehicle. Good work. One of the best. All the best. Good job and worked hard to make a deal. Will be back again if need another vehicle. Good work. One of the best. All the best. More

A pleasant experience at Sterling McCall Hyundai My car-purchase process was fast and to the point. I knew exactly what I wanted regarding model, colour, options and packages which made the process My car-purchase process was fast and to the point. I knew exactly what I wanted regarding model, colour, options and packages which made the process faster. My sales person, Mr. Leonard Moore was very knowledgeable of the products, options and packages for the vehicle I was interested in, a Santa Fe Limited Ultimate SUV, and he answered all my questions in a very proficient and professional manner. The other members of the staff I needed to talk to were very professional as well and made me feel appreciated for my preference to purchase a Hyundai product. Thank you! More

Excellent salesperson!!! Gabriel was attentive to all of our needs and found the perfect vehicle for us. We cannot thank him enough for his time and patience. Gabriel was attentive to all of our needs and found the perfect vehicle for us. We cannot thank him enough for his time and patience. More