Sterling McCall Hyundai

The most through and pleasurable buying experience This was the most thorough and pleasurable sales experience. They not only found me the vehicle I was looking for at my target price, but also spent a This was the most thorough and pleasurable sales experience. They not only found me the vehicle I was looking for at my target price, but also spent a significant amount of time going through my new vehicle operation long after store closing. They setup everything from my Bluetooth connections to activating my introductory BlueLink and Sirrus accounts. They also scheduled my first service appointment for me. In short, it was a great experience. More

Dinesh khindri Great sales people, no hidden surprises, very clear information. Good dealership discounts. I came here from other state to catch up good deal. . Comm Great sales people, no hidden surprises, very clear information. Good dealership discounts. I came here from other state to catch up good deal. . Communication was great too.... Highly recommended.... More

Bad Customer Service and Repair Service On 4-23-2016 I purchased two used cars from Sterling McCall Hyundai. On 4-25-2016 one of them died, I called Sterling McCall Hyundai and spoke to Gab On 4-23-2016 I purchased two used cars from Sterling McCall Hyundai. On 4-25-2016 one of them died, I called Sterling McCall Hyundai and spoke to Gabriel (the salesman that sold me the car) and was told too bad so sad. Sterling McCall will not honor it. I called the service department and was on hold for 32 minutes and finally someone answered the phone and said “hold on”. I hung up and immediately called the corporate office. I spoke to Junior and told him everything that was wrong with the cars. • One car died and had to be tolled to my house. The battery was no good. • No 2nd key for either car • One car had mats when I purchased it however when it came back from being detailed the mats were missing. • No manual in one car Junior told me he would contact the dealership and get everything fixed. He told me someone from the dealership would call me back that day. On 4-26-2016 I called corporate back and spoke to Joe. He read my case and told me he would contact the dealership and someone will call me back. On 5-3-2016 I called corporate back and spoke to Yvonne. She read my case and told me it was closed. I asked why she said she didn’t know but would reopen the case and would contact the dealership and someone will call me back. On 5-5-2016 I called the dealership myself and spoke to Tim (Service Manager), Tim said to get someone to jump my car and bring it in and they would take care of it. I told him I would bring it in the next morning. On 5-6-2016 I got a jump and brought the car in. Libby checked the car out and could not get it to start up. She tested the battery and YES it was dead. Sterling McCall Hyundai Used Car Director, Sam Elhalaby said they would not honor it, he said he gave me a discount when I purchased two cars so he’s not replacing the dead battery. Sam went on to tell me to get a lawyer and try to get my money back, then he gave me the two finger piece sign and walked back into his office and locked the door. I rate them a neg ten. More

Friendly and professional Sales person was professional. She provided price information quickly when we asked for it (unlike other dealers). The sales manager was helpful and t Sales person was professional. She provided price information quickly when we asked for it (unlike other dealers). The sales manager was helpful and there was not too much pressure to deviate from my buying style which is fairly slow and deliberate. More

B Taylor genesis purchase Antonio was very informative and low key (no pressure). I came in with the car I wanted in mind and lead the sales discussion. I was however, quoted Antonio was very informative and low key (no pressure). I came in with the car I wanted in mind and lead the sales discussion. I was however, quoted an initial price on a vehicle that was significantly more than what was being quoted by the dealership on their own website. More

Good Customer Service I am happy with the car and the professional service provided by Steerling McCall Hyundai, I liked the sales person he should be definitely given rais I am happy with the car and the professional service provided by Steerling McCall Hyundai, I liked the sales person he should be definitely given raise but I did not like the Manager who came to talk to us but we were lucky he left and another manager did a nice job. I took my friend yesterday to buy another Santa Fee but unfortunately same manager was their so we told sales person we will only come to buy when he is not available because my one more friend has to buy sonata too. More

Purchase if 2016 Accent Purchase process was smooth and Lisa was the friendliest sales lady we had met out of all the dealerships within the Houston area, I would definately Purchase process was smooth and Lisa was the friendliest sales lady we had met out of all the dealerships within the Houston area, I would definately do business with Lisa again More

Hyundai All was satisfactory. I like my new car very much. The personal attend me good. No more references for the moment.Thank for all. See you next time (I All was satisfactory. I like my new car very much. The personal attend me good. No more references for the moment.Thank for all. See you next time (I hope). More

Great experience Experience with Peter Sadeghi was great. Thank you to the gentleman in the service department who told us about the 2015 Genesis and introducing us t Experience with Peter Sadeghi was great. Thank you to the gentleman in the service department who told us about the 2015 Genesis and introducing us to Mr. Sadeghi, wish I could remember his name. More

Great Job I relieved excellent service from Ms Lisa Priest, she helped me through email first and then was extremely helpful when I got to the dealership to pur I relieved excellent service from Ms Lisa Priest, she helped me through email first and then was extremely helpful when I got to the dealership to purchase the vehicle. She was awesome. More