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Sterling McCall Toyota Fort Bend

Richmond, TX

4.5
1,433 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,433 reviews

September 17, 2025

Angelo was our point of contact and represented the dealer so well! Great car. Smooth buying process. So easy and efficient More

by SueMadras123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo
September 17, 2025

Great customer service and though communication with all the steps being done with my car. More

by cristine13us
Recommend Dealer
Yes
Employees Worked With
Eli
September 17, 2025

I was very pleased with Tariq Gillani’s professionalism and manners in which he took care of me. He explained everything in detail and was quick to answer all of my questions. I will recommend that folks More

by Suhailrana00
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Gillani
September 16, 2025

Bought a NEW car off their lot, when the seat started smoking in the back they told me it was the sun. Since they couldn’t make it happen again, they did NOTHING. not even fix the burn marks even though More

by Ashleyncarlton7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Collin, John, Kevin, and people in the corporate office.
September 16, 2025

The client agent Name Angel service Assistant Manager customers relationship is best among equals. And this has kept me at this location because of its high-quality attributes. More

by emaja2003
Recommend Dealer
Yes
Employees Worked With
Angel Service Assistant Manager
Sep 17, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

Nice job Your work is very fine Ii am impressed Thank you so much I am every time coming this place. More

by Jigneshjadeja14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariquebhai Jelani
Sep 17, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 13, 2025

The service advisor Reynaldo was patient knowledgeable and very understanding and a pleasure to work with. Thank you More

by Mangutx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo, Bibin Thomas
Sep 15, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you have any further questions, please give us a call. We're always happy to help!

September 13, 2025

Outside of Aidan Aubrey, the customer service component of this dealership is nonexistent! After nearly a $3,000 repair that involved removing the dashboard of my vehicle the mechanic(s) and/or technician( More

by ericstephensrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Managers and associates who all need training
Sep 15, 2025 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Rudy Albarran 281-633-3324 Service Director RAlbarran@Group1Auto.com

September 10, 2025

Aiden was very polite and professional. He was helpful in answering my questions and tutored me on several car features. More

by fgmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Sep 11, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Thank you again, and have a fantastic day!

September 09, 2025

Sterling McCall has the best service department. All of the employees are very respectful and friendly. I appreciate them taking such great care of my car. More

by Jana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Sep 11, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Jana, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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