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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,605 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,605 reviews

February 17, 2026

I’m would like to say thank you everything was smooth from making appointment to the job is done jerrel was a good helper More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell
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February 16, 2026

I was able to buy some nice Toyota accessories like key fob cover and sticker. More

by newwaver24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo Labrador
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February 16, 2026

I really appreciate you all — I just wish I’d been given a more accurate wait-time estimate today. It would’ve helped me plan. The warranty guy could have communicated better with my service representative More

by demetriahubbard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Perez
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February 15, 2026

Gus did a outstanding job getting my car serviced rapidly and efficiently. I'm very happy with the service. More

by Kcdorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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February 13, 2026

Servive representative tried to upsale on services not needed (brake fluid flush, coolant flush,alignment). Said the services were recommended. Yet, there was nothing indicative that the services were a More

by Buyer Beware
Recommend Dealer
No
Employees Worked With
Toyota FtBend
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February 12, 2026

Good job, great price for oil/filter chg, courteous staff. Wait time was doable. Thx. More

by cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
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Feb 14, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2026

Always helpful, professional and courteous support by Advisor Angel Montalvo! Great service by Service Technician Jacob! Thank you to the whole team at Toyota Fort Bend! More

by Beck26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo and Service Technician Jacob
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Feb 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

Every time that we need something to be done to my car I know that I can count on Steve for a fast and excellent service! More

by Poloserna007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robles
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Feb 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 11, 2026

I was greeted in a timely manner when I arrived. I was told approximately how long the service would take, and the estimate was very accurate. I was kept apprised of the progress of my vehicle, and More

by Jbrooks290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo, Bibin Thomas
Report | Print
Feb 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 10, 2026

Came in for service. Very quick and easy! They even washed my car! 10 out of 10 service! More

by Richard Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Report | Print
Feb 13, 2026 -

Group 1 Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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