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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,814 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,814 reviews

October 15, 2026

I went for my 5K maintenance appointment. They did what needed to be done efficiently. More

by Amirisalcover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Print
October 15, 2026

Very courteous and professional. Did a great job keeping me informed on the status of my vehicle. Waiting area is very comfortable and accommodating. More

by SHERYALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tijas, Bibin Thomas
Print
October 14, 2026

Friendly staff, quick service, easy to schedule and comfortable waiting area with wifi to work on laptop while waiting. More

by Jamal Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Bibin Thomas
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October 14, 2026

They were very helpful! They answered all our questions and worked with us on the best option for the loan. I highly recommend them for your new car needs! More

by lhines1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales person Garrett West, and the loan department, and the sales manager
Print
October 12, 2026

The service writer was very good and friendly. He got me on my way very quickly. The service took about two hours and I picked it up shortly thereafter. The process of check out went well. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dominquic. He was great
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Oct 13, 2026 -

Group 1 Toyota Fort Bend responded

Hello Marty, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you're ever in need of more help, please let us know!

October 08, 2026

Sam Alvarado was very professional. Explained what was going to be done very throughly. I'll we'll bring my rav 4 back to y'all. More

by georiv54sr@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Print
Oct 09, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2026

Everything went well. I'm using this dealership for Rav 4 and sequoia capstone . They have some very good promotions always More

by Jaisoni2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Print
Oct 09, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2026

Very quick and good communication the price if great great customer service and helpful I am so proud More

by Mirza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good communication, Bibin Thomas
Print
Oct 04, 2026 -

Group 1 Toyota Fort Bend responded

Hello Mirza, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2026

Good shop, lots of happy customers, and im a new one. Like arnold says….. I’ll be back! More

by Tejas Ronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr cool
Print
Oct 04, 2026 -

Group 1 Toyota Fort Bend responded

Hello Tejas, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

October 03, 2026

Everything was great until checkout for my vehicle service. Then all of a sudden the price was different. It was adjusted after I pointed out the discrepancy. But it should have been right the firs More

by Arsee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Taylor
Print
Oct 06, 2026 -

Group 1 Toyota Fort Bend responded

Hi Arsee, thank you for sharing your experience with us. I'm glad to hear everything was great until checkout, but I sincerely apologize for the pricing discrepancy you encountered. We strive for honesty and reliability in our service, and I appreciate you bringing this to our attention so we can improve our customer-centric approach. We hope to welcome you back soon for a seamless experience!

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