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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,852 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,852 reviews

November 14, 2026

The staff at Group 1 Fort Bend are highly professional and excellent; they handle all customer issues with great expertise. Five stars—thank you! More

by Tan Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
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November 14, 2026

Excellent service. customer friendly.back again.i had a pleasant time in the dealership. Thanks More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renyn
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November 13, 2026

Trieu was an excellent customer service rep and always takes care of me . Kudos all around. More

by Harikamudunuri81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trieu
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November 11, 2026

Tuan and Chase provide outstanding service at Fort Bend Toyota. Their professionalism, consistency, and reliability are always appreciated. More

by rocco923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoa Tuan Du/Chase
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Nov 14, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2026

A++++ Experience. Garrett in sales was amazing to work with. I had a lot of questions and he was always prompt and willing to answer anything. He made the process supe More

by latimerpb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett West
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Nov 12, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2026

I went in for warranty work, it was done very efficiently. I was in and out in less a hour. More

by larrymmedical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Escalante
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Nov 12, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2026

This location has one of the most friendly employees. I appreciate the quick and easy service. Rey always takes care of my car needs. More

by liezlliguid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey
Print
Nov 09, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2026

Jeff is very nice and takes very good care of his customers very nice customer service-Hailee More

by haileechughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff spears
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Nov 09, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at Group 1 Toyota Fort Bend! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2026

We had just bought a new used car and wanted to make sure the maintenance on it was all caught up. Mr.Jeff Spears was super helpful and kind during the process, ensuring we got all the necessary aspects of t More

by Kylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Spears
Print
Nov 07, 2026 -

Group 1 Toyota Fort Bend responded

Hi Kylie, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2026

Jay is an excellent service center representative. He is always very thorough and friendly, as well as knowledgeable of any service related questions I have. More

by RoseRichRaised
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
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Nov 07, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind words. We take pride in our team's professionalism and commitment to providing thorough and friendly service. It's great to hear that Jay's knowledge has made a positive impact on your experience. We appreciate your feedback and look forward to serving you again.

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