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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,516 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,516 reviews

November 30, 2025

All nice. You just can’t find my problem after 3 visits on a car I just bought in August. More

by Irma.hernandez1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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November 30, 2025

Hao Tuan Du is a very pleasant service advisor to deal with. Look for him More

by RAV4 G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hao Du
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Nov 30, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2025

I always receive coupons for services recommended. Also when suggestions are made for additional work to be done, they are not pushy. More

by davegrafe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
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November 28, 2025

This dealership is great very knowledgeable and worked with my budget! They have me an excellent deal on my new car! Out of all the car dealerships I visited it was evident that Group 1 was the prime opti More

by Chemiah61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANE HEADLEY
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Nov 30, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for taking the time to leave a review for us at Group 1 Toyota Fort Bend. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2025

The guy Kevin who help me was amazing and great on the eye. Very polite and reassuring. Kept eye contact and was super respectful. Thanks kevin keep up the good work and cant wait to see you next time! More

by Balexisj9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 27, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2025

The folks were nice. Initially a bit late but did a great job of servicing the vehicle. Would go back. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez, Jarell Cassimere
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Nov 27, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2025

I am completely satisfied with the service done on my car and customer service was great! I was able to save money and complete all the work needed on my vehicle. I am happy i was able to save money and use More

by Yaneli.rojas1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Nov 26, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2025

Very nice. People are friendly and very helpful. Keep you posted on your vehicle at all times More

by cindyjansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Nov 24, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

November 23, 2025

Feel like this is a honest dealership. They do the work that's supposed to be done to your vehicle. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Lutz, Bibin Thomas
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Nov 24, 2025 -

Group 1 Toyota Fort Bend responded

Hello Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2025

Roy bacrera takes good care of his customers, been going to same place since 2015, they are not rip offs, they recommend the service that’s needs to be done and also try hard to not over charge Is my view More

by sukie1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy bacrera
Report | Print
Nov 19, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Roy here at Group 1 Toyota Fort Bend! We can't wait to see you again, have a great day.

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