Group 1 Toyota Fort Bend

The service writer was very good and friendly. He got me on my way very quickly. The service took about two hours and I picked it up shortly thereafter. The process of check out went well. He got me on my way very quickly. The service took about two hours and I picked it up shortly thereafter. The process of check out went well. More

Sam Alvarado was very professional. Explained what was going to be done very throughly. I'll we'll bring my rav 4 back to y'all. Explained what was going to be done very throughly. I'll we'll bring my rav 4 back to y'all. More

Everything went well. I'm using this dealership for Rav 4 and sequoia capstone . They have some very good promotions always I'm using this dealership for Rav 4 and sequoia capstone . They have some very good promotions always More

Very quick and good communication the price if great great customer service and helpful I am so proud great customer service and helpful I am so proud More

Good shop, lots of happy customers, and im a new one. Like arnold says….. I’ll be back! Like arnold says….. I’ll be back! More

Everything was great until checkout for my vehicle service. Then all of a sudden the price was different. It was adjusted after I pointed out the discrepancy. But it should have been right the firs service. Then all of a sudden the price was different. It was adjusted after I pointed out the discrepancy. But it should have been right the first time. It made me feel like they tried to chingale me. More

Usually I have good service here from Tariq, BUT today Matthew Dominguez checked me in and I had the worst experience a man can have for a simple tire change! I'm doing everything I can to not drop a bunc Matthew Dominguez checked me in and I had the worst experience a man can have for a simple tire change! I'm doing everything I can to not drop a bunch of F bombs. What should have taken 1 hour tops, took over 3 hours. I came in bc 1 of my tires was leaking air. Turns out it had a nail that required a tire change. That took over 3 hours to complete! To make things worst, they did not add air to the other tires to make sure all 4 tires had the same amount of air after they replaced my tire and they did not place the valve tire cap back on to the new tire! I am beyond upset! Terrible terrible terrible! More

Polite and helpful. Describes what my car have issues and how it can be solved. Describes what my car have issues and how it can be solved. More

Excelente servicio la persona que me atendió fue muy amable, y el servicio fue rápido amable, y el servicio fue rápido More

The service was quick and efficient. The mechanics were able to get the maintenance completed within a hour, and as always, did a great job with the process. The mechanics were able to get the maintenance completed within a hour, and as always, did a great job with the process. More