Group 1 Toyota Fort Bend

Everything was great until checkout for my vehicle service. Then all of a sudden the price was different. It was adjusted after I pointed out the discrepancy. But it should have been right the firs service. Then all of a sudden the price was different. It was adjusted after I pointed out the discrepancy. But it should have been right the first time. It made me feel like they tried to chingale me. More

Usually I have good service here from Tariq, BUT today Matthew Dominguez checked me in and I had the worst experience a man can have for a simple tire change! I'm doing everything I can to not drop a bunc Matthew Dominguez checked me in and I had the worst experience a man can have for a simple tire change! I'm doing everything I can to not drop a bunch of F bombs. What should have taken 1 hour tops, took over 3 hours. I came in bc 1 of my tires was leaking air. Turns out it had a nail that required a tire change. That took over 3 hours to complete! To make things worst, they did not add air to the other tires to make sure all 4 tires had the same amount of air after they replaced my tire and they did not place the valve tire cap back on to the new tire! I am beyond upset! Terrible terrible terrible! More

Polite and helpful. Describes what my car have issues and how it can be solved. Describes what my car have issues and how it can be solved. More

True is always professional and accommodating. The dealership is great. I have bought several vehicles here. The dealership is great. I have bought several vehicles here. More