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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,840 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,840 reviews

November 02, 2026

Great Services By Faraz and Oscar. Highly recommend them both Faraz for Sales and Oscar for Services. They hook you up real good. More

by Zuhairabbas210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faraz Sarwar
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November 02, 2026

Good Communication. Iqbal is awesome. Friendly service Helps with questions. Parts Orders can be improved to be quicker. More

by Ppatel976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iqbal Tilari -Service
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October 30, 2026

Ryan was the young who assisted me today. I came in early in the morning for oil change and have my brakes checked. He explained in detail why my brakes needed work and also my radiator hoses More

by ronnie77036
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ester with car rental
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Nov 01, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2026

Andrew did fantastic job for us. Service was excellent and it was done before estimated time. More

by rani1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew F.
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Nov 01, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2026

Great service. Marlen. Was awesome and kept us informed every step of the way. She went above and beyond More

by Rick.millertx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Escalante
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October 29, 2026

Service wrtee was a great guy, but the technician did shotty work and lied about it, got caught in the lie. I have zero trust in this shop. I would Not recommend. No integrity per my experience. More

by laura123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Avila, Steven Robles
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Oct 31, 2026 -

Group 1 Toyota Fort Bend responded

Laura, thank you for your kind words about your service advisor. After reviewing your visit, we found a disconnect in communication: your advisor was unaware that the technician had to disconnect the battery as a required part of the services performed. I’m sorry that this misunderstanding left you questioning our technician’s honesty. We should have communicated this clearly. Rudy Albarran 281-633-3324 Service Director Group 1 Toyota Fort Bend RAlbarran@Group1Auto.com

October 29, 2026

Total experience was excellent! The inventory provided several excellent choices, my salesman was knowledgeable and professional, and the sales manager was as good as they come. D More

by Brad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buna (my salesman) was very good.
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Oct 31, 2026 -

Group 1 Toyota Fort Bend responded

Hello Brad, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2026

Jaye communicates well, and takes care of his customers. I want to schedule with him from now on. More

by c-marvins-todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
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Oct 30, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2026

Jeff was great, friendly, professional and very helpful! Service team provided me with updates and made it easy to review my options More

by jar_2330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from service department
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Oct 30, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2026

My Service Manager is awesome he understands and very helpful and,quick thank you Steven Robles More

by Doloresmedina60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Print
Oct 25, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you have any further questions, please don't hesitate to reach out!

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