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Group 1 Toyota Fort Bend

Richmond, TX

4.5
1,746 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,746 reviews

July 22, 2026

Personnel is amazing. Quickly checked in and no hassle with waiting around. The entire procedure was under an hour and they did a wonderful overall checkup of the truck ou More

by mukmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy, Hao Du, Rob White
July 22, 2026

Great service nice arrangement for refreshments while we wait please send me oil change coupons in the future More

by mmshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
July 21, 2026

I would like them to show me next time the deposits they cleaned out of my fuel injectors since it was cleaned. More

by zjsocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin A.
July 20, 2026

Every one is so nice at Fort Bend Toyota. It is a pleasure to go there to get your car repaired. More

by alisonmwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 20, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2026

Great staff & customer service! ! Jerrell C. helped solve my car issue fast again 👍. I been going to this dealer for awhile now & I’m very impressed with the way they take care of m More

by Jenn S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell Cassimere, Rob White
Jul 15, 2026 -

Group 1 Toyota Fort Bend responded

Hello Jenn, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 11, 2026

Went in for an oil change and had an excellent experience. The staff was incredible — friendly, professional, and attentive. My service was finished under the estimated time, which I really apprec More

by yesenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Escalante
Jul 12, 2026 -

Group 1 Toyota Fort Bend responded

Hi Yesenia, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

Two days ago I took my car to the Toyota Ford Ben group 1 Toyota Fort Bend and I asked them to change 4 tire brake pads, alignment and oil change now I’m having an issue with my car having a check engine li More

by Ali.momin77@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Jul 15, 2026 -

Group 1 Toyota Fort Bend responded

I’m sorry to hear about your experience. We would appreciate the opportunity to look into this further and properly diagnose the warning lights you are experiencing. Please reach out to me directly so I can assist you and help determine the cause of the check engine light and secondary collision brake system malfunction. Thank you Kevin Jeon Service Manager Group 1 Toyota Fort Bend Direct: (281)633-3422 Email: Kjeon@group1auto.com

July 08, 2026

Always professional and reasonably priced. I bring my vehicle here for all my maintenance and repair needs. More

by TexMex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 10, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thank you so much for your positive comments about Group 1 Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2026

I brought my Corolla in for Last free complimentary service. Yet Advisor tried to convince me for an alignment due to “highly recommended” service for 12000-15000 mileages. I know my car. It has no i More

by Oph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Jul 10, 2026 -

Group 1 Toyota Fort Bend responded

Thank you for your feedback. We understand your concerns and appreciate you taking the time to share your experience. Alignment recommendations are made as a preventative measure based on common tire wear patterns we see, local driving conditions, and to help maximize tire life and overall vehicle performance. A vehicle does not always have to exhibit a pulling concern to benefit from an alignment. Regarding the oil change recommendation, we are unaware of the specific circumstances surrounding your visit and would appreciate the opportunity to review the details. Please contact us at your convenience so we can discuss your experience and work toward making things right. Rudy Albarran 281-633-3324 Service Director Group 1 Toyota Fort Bend RAlbarran@Group1Auto.com

July 03, 2026

I brought in for routine service this morning. Service was scheduled for 7:30. Service advisor, Oscar Chamagua, was at my window in less than a minute after i pulled in just before 7:30. Osc More

by tank-attest-partly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua
Jul 05, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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