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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,765 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,765 reviews

August 25, 2026

Matthew (matt) Dominguez (281) 633-3354 Group 1 Toyota Fort Bend. Excellent attention from this person. Thank you very much, I appreciate your patience, your empathy and kindness. Group 1 Toyota does an e More

by albertohernandezcurbelo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (matt) Dominguez (281) 633-3354 Group 1 Toyota Fort Bend
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August 22, 2026

I came in for a safety recall and the customer service was phenomenal. Jeff Spears went above and beyond to take care of me! More

by UbniceFM
Recommend Dealer
Yes
Employees Worked With
Jeff Spears
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Aug 23, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2026

Great place for car repairs, and service. Acceptional staff that works well with the public. More

by Mlwilliams60
Recommend Dealer
Yes
Employees Worked With
Smith, Dan
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Aug 20, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

August 19, 2026

Service dept was fast, efficient and very lovely to work with. Worked with me on pricing also, which I appreciated. More

by edmoye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dominguez
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Aug 20, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2026

Oil changed finished early but got key back waiting another hour if I didn’t ask manager to to handle the paperwork I don’t know how long I have to wait More

by Guoqingfan.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob White
Print
August 17, 2026

Waited 5 hours for a battery change and oil filter replacement. Different people telling me different things regarding the wait time. Then turns out the battery is not even at the Fort Bend Toyota Gro More

by Noor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bibin Thomas, Rob White
Print
August 17, 2026

It is a good car dealer and it's staff are friendly and ready to assist. More

by Olufunke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service des
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Aug 18, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2026

So far service is good don’t have any problem with your people and Roy is nice. More

by sgaddis555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Print
Aug 15, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 04, 2026

Gustavo Reyes was amazing. He made sure I had a great experience and everything was done in a timely manner. Thank you. More

by Beto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
Print
Aug 05, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you have any further questions, please give us a call. We're always happy to help!

August 04, 2026

My battery needed a replacement and my warranty covered that and another issue that arose. Angel M helped me throughout the process with warranty and helped me feel at ease. He was professional and very h More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo, Bibin Thomas, Rob White
Print
Aug 05, 2026 -

Group 1 Toyota Fort Bend responded

Hi Veronica! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

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