Group 1 Toyota Fort Bend
Richmond, TX
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Great staff & customer service! ! Jerrell C. helped solve my car issue fast again 👍. I been going to this dealer for awhile now & I’m very impressed with the way they take care of m ! Jerrell C. helped solve my car issue fast again 👍. I been going to this dealer for awhile now & I’m very impressed with the way they take care of my Sequoia & my son’s Corolla when they’re having issues of some sort! More
Went in for an oil change and had an excellent experience. The staff was incredible — friendly, professional, and attentive. My service was finished under the estimated time, which I really apprec experience. The staff was incredible — friendly, professional, and attentive. My service was finished under the estimated time, which I really appreciated. Overall, fast, smooth, and great customer care. More
Two days ago I took my car to the Toyota Ford Ben group 1 Toyota Fort Bend and I asked them to change 4 tire brake pads, alignment and oil change now I’m having an issue with my car having a check engine li Toyota Fort Bend and I asked them to change 4 tire brake pads, alignment and oil change now I’m having an issue with my car having a check engine light and secondary collision brake system malfunction More
I brought my Corolla in for Last free complimentary service. Yet Advisor tried to convince me for an alignment due to “highly recommended” service for 12000-15000 mileages. I know my car. It has no i service. Yet Advisor tried to convince me for an alignment due to “highly recommended” service for 12000-15000 mileages. I know my car. It has no issues for alignment. Secondly he tried to convince me for an oil change at $39+ since I already had an oil change (synthetic) on my previous service. More
I brought in for routine service this morning. Service was scheduled for 7:30. Service advisor, Oscar Chamagua, was at my window in less than a minute after i pulled in just before 7:30. Osc Service was scheduled for 7:30. Service advisor, Oscar Chamagua, was at my window in less than a minute after i pulled in just before 7:30. Oscar was friendly and very professional. Advised me what this service would include. Said service would be about 1 hour. Oscar ensured i had all questions answered and invited me to help myself to refreshments. I was kept abreast of service intervals via messages. This shop is clean, very well staffed and impeccably maintained, managed and organized. Very impressive. I was notified when service was complete and Oscar met me on my way to checkout to ensure i was informed of what was done and made certain i was 100% informed. I was driving off the lot at 8:25. I highly recommend Group 1 Toyota in Fort Bend, Richmond. Service is great. I had same experience with sales. Thanks Oscar. Group 1 Toyota is fortunate to have you on their team. More

