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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,547 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,547 reviews

December 26, 2025

My experience here at this dealership was amazing! Suzette made buying a car so easy and enjoyable, her customer service was amazing and even when I couldn’t get the original car I wanted she found am More

by adarawthacurls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
suzete,alex,and alize
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December 25, 2025

Steven made my service process very quick and easy. Best service tech I’ve dealt with More

by fadi_hedayet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Dec 26, 2025 -

Group 1 Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Steven at Group 1 Toyota Fort Bend! We do hope we can be of assistance in the future. Take care!

December 24, 2025

Very professional and friendly in the same time, a lot of coupons are available making the service cheaper than outside shops which is amazing. More

by Iyad Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony zummo
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Dec 24, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2025

I love my new car purchased at Group 1 Toyota Fort Bend! My Salesman, Victor Emebo was readily available when needed and very knowledgeable when I had questions. More

by D Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Emebo, Bibin Thomas
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Dec 25, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2025

Although it took all day, I'm happy with the results, my "Baby" runs great. More

by anwdove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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Dec 25, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

December 24, 2025

It has great service. There were people to greet and listen to what I wanted done with my vehicle. More

by anil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Dec 25, 2025 -

Group 1 Toyota Fort Bend responded

Hi Anil, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Toyota Fort Bend

December 24, 2025

Excellent handling both car and the owner, maintenance complets but owner's entertainment is not. More

by dr.tasneem54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Dec 25, 2025 -

Group 1 Toyota Fort Bend responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2025

Dealership is clean. Appreciate that. Also, the staff is very welcoming. Has a nice waiting area while your vehicle is being serviced. More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
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Dec 25, 2025 -

Group 1 Toyota Fort Bend responded

Hi Pablo, we really appreciate your positive review! Thank you, and have a fantastic day!

December 23, 2025

Very knowledgeable and excellent service over all. Except too much wait time to finish the job. More

by Ketan Thakkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mate
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December 23, 2025

The service technicians are thorough in getting your vehicle reviewed for road readiness. The technicians take time to discuss and answer question and concerns. I value the care provided for each cust More

by patsy.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
Report | Print
Dec 24, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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