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Group 1 Toyota Fort Bend

Richmond, TX

4.5
1,771 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,771 reviews

August 28, 2026

Eli in Service is very kind and explains things well. JJ, my technician, has done a great job troubleshooting. The dealership is clean and comfortable with lots of space and friendly smiles. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli in service
August 27, 2026

Mr. Tariq is nothing short of amazing. He has been my advisor for at least 4 years now and he has always been so helpful and understanding. So grateful to have come across him randomly one day when I cho More

by Thornton
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
August 27, 2026

Advisor Gustavo is doing a great job. He is very friendly, helpful, and professional. He took the time to answer all my questions and made sure I understood everything. Excellent customer More

by tomasjustin1988
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Adviser guestavo
August 26, 2026

Excellent car service. The staff was polite and explained the work clearly. The service was completed on time, and the price was reasonable. Overall, I am satisfied with th More

by Roji
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Group 1 mar
August 25, 2026

Timely excellent service. Salesman was very friendly, loving, respectful and professional. They provided me with current inspection report also. I love the discount coupons t More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
August 25, 2026

I arrived early for my appointment. They promptly took my car for its scheduled service. My advisor kept me up-to-date as to the progress. I was in and out in a timely manner. This deal More

by annepratka3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ryan in Service
August 25, 2026

Matthew (matt) Dominguez (281) 633-3354 Group 1 Toyota Fort Bend. Excellent attention from this person. Thank you very much, I appreciate your patience, your empathy and kindness. Group 1 Toyota does an e More

by albertohernandezcurbelo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (matt) Dominguez (281) 633-3354 Group 1 Toyota Fort Bend
August 22, 2026

I came in for a safety recall and the customer service was phenomenal. Jeff Spears went above and beyond to take care of me! More

by UbniceFM
Recommend Dealer
Yes
Employees Worked With
Jeff Spears
Aug 23, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2026

Great place for car repairs, and service. Acceptional staff that works well with the public. More

by Mlwilliams60
Recommend Dealer
Yes
Employees Worked With
Smith, Dan
Aug 20, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

August 19, 2026

Service dept was fast, efficient and very lovely to work with. Worked with me on pricing also, which I appreciated. More

by edmoye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dominguez
Aug 20, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

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